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Umae Villa

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Umae Villa

locationUbud, Bali

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About Umae VillaAbout Umae Villa

Location

This accommodation is located in Ubud.

Facility

This accommodation has a lift and a reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides additional comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The accommodation has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the accommodation, including snorkelling, a spa, a sauna, massage treatments and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Amenities at Umae Villa Amenities at Umae Villa

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

99

Very Good

72

Average

32

Poor

17

Terrible

14

Recent Reviews: 234

  • User:Bianca B

    Trip type: Family

    Nice spot in a great location

    rating14 Aug 2023

    Umae Villa has friendly staff and is in a great location in Ubud- very easy to walk to the Monkey Forest from here. The Villa is peaceful, but there is some noise at night from neighbouring restaurants outside. The private pool was amazing after a long hot day out exploring. My advice would be to take pool towels as none are provided here. I stayed with my parents and we all enjoyed the breakfast. There is a choice from a menu each day and fresh juice provided at breakfast.

  • User:Eric E

    Trip type: Couples

    Poor experience

    rating21 Jun 2023

    It is a shame but this is a poorly run business, the room looks quite nice and the pool is quite good size for this type of villa, it’s location is good, only a short walk to Monkey Forest Rd and Hanoman. There is a lot of cafes and Warungs surrounding, so great location. That’s where the good part ends, the service is poor, while the staff and very nice, there are some who have no understanding of English so communication is a bit difficult at times. The amenities (towels etc) poor, we got 2 towels, no pool towels, no face towels and hand towels and were told “we don’t do that here” the breakfast food was poor, your choice of 3 things and a juice and tea, coffee. The food when delivered was either burnt or over cooked and also cold and really inedible..I personally would not stay here again, noises during night kept us awake and when we bought this up with management they sent maintenance only to find rats in the ceiling straight above the bed. This place could be so much better, it has potential but at the moment it really is needing a lot of work from management.

  • User:Michael D

    Trip type: Couples

    Terrible???

    rating01 Jun 2023

    Nothing worked apart from the location. My entire honeymoon plan got spoiled because of service. LUXURIOUS villa is a dream here. To begin with1. Request for extra towel denied- as all towel have gone to laundry2. Breakfast- one dish per person. Seriously after having paid so much3. No toiletries4. Villa has a kitchen but can't use it as you have to place a request before5. No telecom....6. Pool not lit and really annoyed on the response that electric connection damaged.All in all had a nice stomach burn for the amount paid and what I got in return.Honeymoon spoilt...thanks umae villa

  • User:Jas_ReneeP

    Trip type: Friends getaway

    Villas Not in Great Condition

    rating12 Nov 2022

    This review is not a reflection of the staff who were all very friendly and accommodating; this review is solely about the state of the villas. The property is in need of significant upgrades and cleaning. I experienced little bugs in my bed even after the sheets were changed and they eventually ended up on my personal belongings. My best friend also had a separate villa on the property and her shower would not get even lukewarm. If they are going to continue to operate, repairs must be made and a deep cleaning needs to be done right away. We will be cutting our stay short.

  • User:venianaa

    Trip type: Couples

    Holiday Getaway

    rating27 Oct 2022

    The staff here in Umae Villas Ubud are so warm & welcoming. Their hospitality is impeccable. Umae Villas is close to everything which is very convenient. You get your own private space & wouldn’t believe you’re in the middle of town. So glad to have found this villa. Will definitely return to Umae Villas Ubud.

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