Zen Rooms Kuta Sunset Road

Recent Reviews: 52

• User:AndryW8

  Trip type: Business

  Untrained staff, unprofessional

  18 Nov 2018

  Stayed here for 1 night. Got a room on the 2nd floor just in front of the stairway from the ground lobby. At 11pm a front desk staff started printing something using dot matrix printer which sounded horibly loud and disturbing. He kept going until 12 and i complained only to be explained that he was printing a report. Afterward he carried on. Finally at 1am i asked to be moved to other room. Packing to move room at 1am. To make my evening worse, the ac in the new room was not working properly.. very unprofessional staff and management. Doesn't care about guests' convenience

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• User:ditajuna

  Trip type: Business

  hotel in kuta

  07 May 2018

  I just came here to have meeting, before I start the meeting, I just went to the toilet. The toilet is so dirty, I found like someone pee and didn't flush, the smell inside the toilet is worst :( But, the lounge is okay if you want to had meeting here with your colleague

• User:Kadarman K

  Trip type: Friends getaway

  I'll be back

  11 Oct 2017

  Very good location if you have vehicle, and the room in front of the pool is a very unique, but the breakfast is terrible you better go to the besides of the hotel there is a supermarket that sells japanese food.

• User:DanandLily

  Trip type: Couples

  Pleasant visit

  14 Sept 2017

  We stayed here due to a cancelled flight. The bedroom was nice; a comfortable bed, a hot shower and a TV. They also have a swimming pool! The food was basic but good. Good for a stay over before or after a flight.

• User:samuel k

  Trip type: Solo travel

  Lost ring and broken air conditioner

  06 May 2017

  Lost my ring when i swiming in the morning.Broken air conditioner since i came, in the morning they promise will made it cooler but never done it 'till i check out.But have a few good manner staff Just wish you luck