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The St. Regis Florence

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The St. Regis Florence

locationFirenze, Florence

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About The St. Regis FlorenceAbout The St. Regis Florence

Location

The hotel is located in the heart of the historical centre, on the beautiful Arno River. From the hotel, it is 1.2 km to the train station. Just a leisurely stroll away from the hotel are attractions such as the Uffizi Gallery, which is 1 km away, and the iconic Florence Cathedral. Peretola Airport is approximately 7 km from the hotel.

Facility

10 junior suites, 9 suites, 6 single rooms and 75 double rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports options available to guests include callisthenics or, for a fee, a gym. There is a wellness area with a spa and a sauna and, for an additional fee, a steam bath and massage treatments. Evening entertainment includes live music.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast ensures a great start to the day. At lunch, guests choose their favourite dishes à la carte. A set menu can be ordered for dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at The St. Regis Florence Amenities at The St. Regis Florence

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1513

Very Good

163

Average

44

Poor

23

Terrible

15

Recent Reviews: 1758

  • User:Bill B

    Trip type: Friends getaway

    Exceptional Service and a Truly Spectacular Stay

    rating30 Mar 2026

    We had a spectacular experience at the The St. Regis Florence—truly exceptional across the board.The staff was phenomenal—attentive, professional, and consistently going above and beyond to ensure everything was seamless throughout our stay. The room was beautiful and comfortable, the breakfast was excellent, and the location right on the Arno is hard to beat.What really set this stay apart was the level of service. Due to a half marathon, much of the city center was closed, and without hesitation, the concierge personally walked our bags several blocks to meet our driver. That level of care and commitment is rare and made a lasting impression.An outstanding experience from start to finish—highly recommended.

  • User:OBJ26

    Trip type: Couples

    Great location, but not sure I would stay there again.

    rating29 Mar 2026

    The Hotel staff is wonderful and helpful. The rooms were ok. First room we got (which was supposed to have a river view, was literally just a window that you had to be on your tippy toes to be able to see) and super small (said large room) bathroom was super small as well. We asked to be moved to a different room that was bigger with no view and they kindly did. We were spending a week there so the smaller room would have been super uncomfortable. The amenities in the room compared to St Regis Rome are not so great. Coming from the St Regis Rome we expected about the same but I guess different locations different things. The bed is the reason why I’m giving it a 3 star review, this bed was so uncomfortable and bad, lots of “bumps” like the coils were all over the place. Definitely the mattress needs replacing, I ended up with a really back neck and shoulder pain from it. Overall it’s a great hotel , classic with an excellent location, walking distance to everything! Again the staff was wonderful!

  • User:Michelle R

    Trip type: Family

    Best service and great location

    rating28 Mar 2026

    We spent three nights at this hotel. Very impressed with the hotel, the rooms and the service. The buffet breakfast was incredible. Liesl, the host, remembered our names and couldn’t have been nicer. Valeria was incredible - remembered our preferred orders daily and was extremely attentive to our needs. The location was great and a very easy walk to great restaurants. We would definitely stay here again.

  • User:langster12

    Trip type: Couples

    Perfect trip

    rating21 Mar 2026

    Our trip to Italy ended with a stay at the St Regis and it could not have been more perfect. The entire staff goes out of their way to make you feel special. Breakfast was outstanding. I enjoyed an afternoon tea and Apertivo daily at the bar. They were welcoming from the moment we arrived. Thank you for making our time in Italy special

  • User:Tracy_Trotter

    Trip type: Couples

    Amazing customer service

    rating06 Mar 2026

    Wow !!! Some of the best customer service I’ve ever had & super friendly.

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