Bellevue

Recent Reviews: 367

• User:Mozzie75

  Trip type: Solo travel

  Short trip, ok

  10 Sept 2025

  For a city trip, absolutely ok. The hotel hotel is old. Breakfast was good. Nice sight from my room and the terasse. A little bit noisy.

• User:Rtiley

  Trip type: Solo travel

  DO NOT STAY HERE - AWFUL, DIRTY & DATED & AWFUL TREATMENT BY STAFF

  16 Oct 2024

  I reached Hotel Bellevue around 11.10pm at night, a female, solo traveller. Had advised them of my check in time. My check in experience wasn’t great - those instincts were later proved right*the single room given was horrendous, the hotel itself is run down, but things I took umbridge to included; heavy stained carpet outside the room, the whole room and the bathroom absolutely reeking of cigarette smoke, a cracked sink, dust and dirt all over skirting boards and dirty bedding - mould and stains and hair on the sheets once I’d pulled back the cover. I was in the room less than 5 mins and decided yes I did need to say something. Approached reception + he immediately put me on edge with his attitude to my approach*I politely asked for another room and mentioned all of the above to which he was very grumpy. I insisted I would need another room (shouldn’t have had to do so after my first ask) and he angrily asked what had I used or touched in the room - I said the only thing I’d moved was the cover of the bed to check the sheets, which were mouldy, stained & had hairs in. Instead of being apologetic, he lost his temper and accused me of ‘using the room and now wanting to use another room’ I reiterated that I had pulled back the cover to check the sheets were clean and they were in fact not. He angrily + begrudgingly gave me another room after losing his temper. He made a really big deal about giving me another room - which was a double, but it was also awful - gaffer taped on shower, filthy shower tray, cracked sink, dust and dirt everywhere. Really dated + dirty but was too shaken up to go back out.*Breakfast awful - plastic wrapped cheese, nothing fresh, filthy walls, exposed plug points, dirty plates*the only time I’ve ever made a complaint via Booking.com, had to pay up front for this hotel which is maddening as then hotels think they can get away with this. Booking.com have refused to refund me saying only the hotel can. Hotel refusing full refund.

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• User:Mel123

  Trip type: Business

  Excellent location, rooms, and service

  15 Oct 2024

  This hotel is excellent. The rooms are very clean, the service is good, and the location is very convenient. It’s across from the main train station, but set up on a hill with a nice view. My room was not facing the street and was quiet. I met several of the front-desk staff during the day and evening…all of them were helpful and polite. The breakfast was healthy and had a nice selection.

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• User:Pirividite

  Trip type: Family

  Trainspotter heaven & good prices

  20 Jul 2023

  This hotel is past its prime. It was probably super swanky when it was built, and has stunning views over Genoas port and railway station - but it has not kept up to modern standards. The rooms feel outdated and old. However: the price is low, and for travellers arriving by train the hotel could not be better placed. The rooms have high ceilings and excellent aircondition, as well as good water pressure in the bathrooms. We stayed two nights in the middle of the heat wave and could not have asked for better sleep. Our only complaint would be that the night receptionist did not seem to like his guests very much. We would absolutely recommend the hotel for travellers on a budget, travellers who would like to live close to Genoas narrow & non-gentrified alleyways, and trainspotters who will enjoy the views to all arriving trains!

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• User:Pamela B

  Trip type: Friends getaway

  Genova

  01 May 2023

  Stayed while motor cycling through Europe called in on the off chance they had rooms lady on reception was very helpful and friendly. Clean comfortable beds shower small but OK tv in room fridge hotel a little dated but otherwise perfectly good. breakfast continental with a fair choice fresh juice cheese salamis yoghurt bread etc could do with tea making facilities in room but reception will provide hot water

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