tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeitaly

Excelsior Palace Portofino Coast

images

View Gallery

image url
image url

Excelsior Palace Portofino Coast

locationRapallo, Genoa

Share this Dealshare

About Excelsior Palace Portofino CoastAbout Excelsior Palace Portofino Coast

Location

Centrally located in Rapallo, this hotel is right on the beach.

Facility

The hotel has a lift and features 127 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms can be booked. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. A variety of activities such as cycling/mountain biking, tennis and horse riding or, for a fee, golf, are offered at the hotel. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Half board is offered as a catering option. Breakfast and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Excelsior Palace Portofino Coast Amenities at Excelsior Palace Portofino Coast

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Canoe

    • -

      Cycling/Mountain Biking

    • -

      Diving

    • -

      Golf

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Horse Riding

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Saltwater Pool

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

700 m

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1289

Very Good

539

Average

152

Poor

58

Terrible

37

Recent Reviews: 2075

  • User:N0ggie

    Trip type: Family

    This hotel is a "must" when in the area

    rating14 Dec 2025

    What a lovely hotel. Our second visit to this great hotel. Our rooms got upgraded with large balconies and a fantastic view of the sea. You will experience immaculate service and attention from the staff at this hotel. Facilities are great, with a heated outdoor infinity pool (open year around), spa with sauna, steam batch and more. The ambience and setting is luxurious and very relaxing. The only tiny complaint was the quality of some of the offerings at breakfast. The smoked salmon was not edible. As Norwegians we know what salmon should be like. It does not fit a hotel this style and quality to serve something like that. As I informed the hotel when checking out I´m confident that salmon will be top notch next time we visit. Excelsior Palace, Direttore generale at Excelsior Palace Portofino Coast, responded to this review Dear Guest,we thank you for sharing your feedeback regarding the Excelsior Palace Portofino Coast.thank you for your comment regarding breakfast. We would like to remind that our Guests’ suggestions are always very precious to us in order to improve our standards of service and to better understand our Clients’ needs.We hope we’ll have the pleasure of welcoming you sooner back again!With our warmest regards,Aldo Werdin General Manager

  • User:ajamesleo

    Trip type: Family

    A wonderful stay in a beautiful area

    rating29 Oct 2025

    We had an amazing 4 night stay in this wonderful hotel. The views were stunning and the rooms were beautiful but what made our stay so perfect were the staff. Nothing was too much trouble. We were a party of ten including three young boys of 10, 7 and 1. We were made to feel very welcome and never once felt that the children were a nuisance or an inconvenience. Every member of staff we encountered had a ready smile and a willingness to help. I can’t recommend this highly enough! Excelsior Palace, Direttore generale at Excelsior Palace Portofino Coast, responded to this review Dear Guest,We are delighted to read your wonderful words and to know that your stay with us was such a memorable experience. We are happy to learn that our staff, and hospitality exceeded your expectations This is the highest compliment we could ever receive.We sincerely hope to have the pleasure of welcoming you back soon for another unforgettable vacation.Kindest RegardsAldo WerdinGeneral Manager

  • User:Drew E

    Trip type: Family

    Stunning views at a beautiful hotel

    rating13 Oct 2025

    I loved staying at this hotel. The views were beautiful, the pool is an amazing infinity pool, and the staff was wonderful. I've seen some comments that it's older, which is true, but there is beautiful artwork all over the that gives it an authentically Italian feel. I came her with my wife and child, and it was perfect for us. Rapallo is a short walk with some great shops and restaurants; Portofino is a short taxi or ferry ride away. No complaints; I would highly recommend this hotel. Excelsior Palace, Direttore generale at Excelsior Palace Portofino Coast, responded to this review Dear Guest, Thank you for sharing your feedback following your stay with us. We are delighted to know that you enjoyed your experience. We appreciate your comments regarding staff, pool and our antique furniture with unique pieces selected to preserve the charm and atmosphere of a bygone era, which is an integral part of our identity.We hope to have the pleasure of welcoming you again in the future for an even better experience.Kindest Regards Aldo Werdin General Manager

  • User:K4847RWgarys

    Trip type: Couples

    Beautiful beautiful location- old style hotel!

    rating06 Oct 2025

    Lovely hotel (old style) but in need of some money being spent on it.An early twentieth century hotel in absolutely prime location sitting on the outskirts of Rapallo looking across the bay towards Portofino. Really this is a spectacular view. Could sit and watch the luxury yachts and ships all day long. The hotel inside, has an old school - old money feel about it with lots of old art and furniture- which is fine but curtains in the Yacht Bar for example with holes in them is not fine!Breakfast- sitting outside overlooking the bay was really beautiful. Bedroom, again was fine without being spectacular and on the small side too.Staff were very helpful, and in particular Arianna on Guest Relations. As said - great location and would definitely go back! Excelsior Palace, Direttore generale at Excelsior Palace Portofino Coast, responded to this review Dear Guest, Thank you for sharing your feedback following your stay with us. We are delighted to know that you enjoyed our location and the views over the bay.We appreciate your comments regarding the Staff. Please rest assured that we take your opinion seriously, as help us to improve the comfort and overall experience we offer our valued guests.We hope to have the pleasure of welcoming you back again in the future.Kindest Regards Aldo Werdin General Manager

  • User:DayTrip18961281268

    Trip type: Couples

    Perfect weekend

    rating24 Aug 2025

    These were the perfect weekend! I want to express my huge gratitude to the entire hotel team — everything was simply wonderful. Amazing breakfasts, excellent service, clean rooms, incredible views, and the stunning cliffside pool made our stay unforgettable.A special thanks to Francesco and Daniele at the reception. These young men did an outstanding job: attentive, caring, and thoughtful, making sure every request we had was taken care of.This is a fantastic place, and I highly recommend it to anyone looking for a beautiful and comfortable getaway! Excelsior Palace, Direttore generale at Excelsior Palace Portofino Coast, responded to this review Dear Guest,Thank you so much for your words! We are truly delighted to hear that you had a nice experience at our hotel. Our goal is to create unforgettable stays for our guests, and your kind review means a lot to us!We hope we’ll have the pleasure of welcoming you sooner back again!With our warmest regards,Aldo WerdinGeneral Manager

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot