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Palace Hotel

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Palace Hotel

locationViareggio, Lucca

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About Palace HotelAbout Palace Hotel

Location

This hotel is located in the heart of Viareggio.

Facility

The hotel has 3 lifts and features 73 rooms and 10 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A television with pay-per-view channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure activities and facilities at the hotel include golf, a spa, massage treatments and a solarium or, for a fee, cycling/mountain biking.

Meals

The hotel includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet and a set dinner menu are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Palace Hotel Amenities at Palace Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

0 m

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

201

Very Good

33

Average

15

Poor

6

Terrible

5

Recent Reviews: 260

  • User:Cyprushols

    Trip type: Family

    Chilled family break

    rating17 Apr 2026

    Fantastic hotel. Lovely breakfast. Staff always super helpful. Hotel Palace Viareggio, Altro at Palace Hotel, responded to this review Dear Guest,Thank you sincerely for sharing your positive review of your experience at Hotel Palace Viareggio. We are delighted to hear that you appreciated our property, the services we provide, and especially our Staff, who represent the beating heart of our hospitality.We are particularly proud to know that you enjoyed our buffet breakfast, featuring a wide selection of typical Italian and international products. Our Staff, always friendly and attentive, works tirelessly to meet every guest’s needs, as reflected in the numerous positive comments we receive on Tripadvisor.We look forward to welcoming you again as our valued guest and extend our warmest regards.

  • User:bleke7

    Trip type: Couples

    Beautiful property and outstanding staff

    rating17 Apr 2026

    A truly wonderful stay. The building itself is full of character and beautifully maintained. The staff is exceptionally kind and attentive. It’s the small details that stand out – for example, the waiter already remembered my coffee preference the next morning. Highly recommended. Hotel Palace Viareggio, Altro at Palace Hotel, responded to this review Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay, especially our buffet breakfast and the care we put into maintaining the hotel.We’re glad you appreciated the balance between modern updates—like the renovated bathroom—and the original features such as the parquet floors and furnishings, all in keeping with the Liberty style that has defined our hotel since 1922.We truly hope to welcome you back soon for another memorable experience.Warm regards,

  • User:dani d

    Trip type: Solo travel

    Relaxing moments

    rating02 Mar 2026

    Nice experience. The building corresponds to the presentation on the hotel website. Old does not mean ugly and this place is the demonstration. Good work of restyling. The staff is professional and welcoming. The room was clean and comfortable. Good breakfast with a wide choice of food. Hotel Palace Viareggio, Altro at Palace Hotel, responded to this review Thank you sincerely for your kind words! We are thrilled to know that your experience with us was so positive. Our team is committed every day to providing high-quality service, and we are glad that this made your stay special. We hope to welcome you again soon and offer you another unforgettable experience!Hotel Palace Viareggio has undergone a complete renovation of all rooms. The bathrooms have been entirely refurbished, and the mattresses, pillows, and TVs are all brand new from Dorelan. The furniture and, where possible, the original parquet flooring have been restored. The colors chosen for the walls were carefully selected to convey a sense of relaxation. The same applies to the common areas — all while maintaining the Art Nouveau [Liberty] style that has distinguished the hotel since its opening in 1922.We are committed to preserving the charm of a Liberty-style hotel through its furnishings.With the hope of welcoming you again in the future, we extend our warmest regards.

  • User:saabLondon

    Trip type: Couples

    Outstanding hotel deserves a five stars rating.

    rating23 Jan 2026

    Nothing was too much trouble for any of the staff. Each and every team member went over and above of our expectations. Well done to them all. So happy to have stayed there and will def return. Highly recommended.The breakfast is served in a beautiful large room where there’s plenty of choices. We had dinner in the deco restaurant on the ground floor of the building and each table was busy, a true credit to the outstanding hospitality. Hotel Palace Viareggio, Altro at Palace Hotel, responded to this review Dear Guest,Thank you sincerely for sharing such a positive review of your experience at Hotel Palace Viareggio. We are delighted to hear that you appreciated our property, the services we provide, and especially our Staff, who represent the heart of the hospitality we strive to offer.We are proud that you praised our buffet breakfast, featuring a variety of typical Italian and international products, as well as our Restaurant, where Chef Gianluca Grosso creates refined Mediterranean cuisine designed to delight even the most discerning palates.With the hope of welcoming you again as our valued guest, I extend my warmest regards.

  • User:Dean M

    Trip type: Couples

    Lovely hotel with great staff

    rating22 Jan 2026

    Visit Via Reggio regularly - excellent base to visit Cinque Terre, Florence, Lucca, Pisa, Sienna - all easily accessible via trains, which are much more reliable and cheaper than the UK. Train station is 15 mins walk inland, straight down the road on which the hotel is located. The long promenade / beach is situated 25 yards over the road from the hotel. The best Italian cafe in Via Reggio is situated on the promenade 100 yards away - excellent food, cakes, drinks etc etc. There are also many restaurants to choose from for lunch / evening meals etc. The Hotel is authentic Italian decor - very clean. Rooms are spacious and well appointed - ours also had a lovely view. Nice bar situated£ just off the lobby - very welcoming and reasonably priced. Breakfast was very good - everything hot and cold that you could want. No hesitation in returning to this hotel on my next visit to Italy. Hotel Palace Viareggio, Altro at Palace Hotel, responded to this review Thank you so much for your kind words! We are thrilled to know that your experience with us was so positive. Our team works hard every day to provide high-quality service, and we are glad it made your stay special. We hope to welcome you again soon and offer you another unforgettable experience!

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