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Best Western Hotel City

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Best Western Hotel City

locationMilano, Milan

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About Best Western Hotel CityAbout Best Western Hotel City

Location

This hotel is located just a few minutes' walk from the centre of Milan.

Facility

The hotel has a lift and features 60 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Best Western Hotel City Amenities at Best Western Hotel City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

378

Very Good

431

Average

176

Poor

48

Terrible

33

Recent Reviews: 1066

  • User:Lorraine H

    Trip type: Couples

    Convenient, friendly, modern hotel close to the Metro

    rating01 Jun 2026

    Good sized room though limited for storage and the lighting was either BRIGHT or not much. No drawers to keep things in. Bonus was that there was a kettle, tea, coffee etc. Walk-in shower was great and a special "night light" in the floor which was helpful. Great selection available at breakfast. At reception Fernanda, Alessandro and Lorenzo were very helpful ref information and directions. There was free coffee at a machine on the ground floor. Not suitable for wheelchair users as there were some 4-5 steps to reach the lift. The area felt safe at night. A couple of bars nearby and several restaurants. Location was a 2 min walk to Lima Metro station and about 20 mins walk to Milano Centrale. If I visit Milan again I would use this hotel.

  • User:paulie64

    Trip type: Couples

    OK

    rating02 May 2026

    The staff were friendly and helpful when we checked in. Room was clean and comfortable. Location was nice; able to walk to what we wanted to do.The elevator was terrible, extremely small; 2 people and luggage barely fit. Breakfast was good.If you were unable to walk; getting to the elevator required climbing steps.

  • User:Miriam M

    Trip type: Couples

    One of the worst nights

    rating01 Feb 2026

    This hotel looks fine, but our stay was definitely not fine. The room was smelly, the button to flush the toilet leaked water, the shower water goes everywhere because there’s only a half window to cover the splashing, the water from the shower would go from cool to third degree burns in a second without moving the handle, the walls are very thin and the city noise outside is very loud, it was one of the worst sleeps of my life, but the hotel itself doesn’t look bad. They make you give a deposit to hold your luggage which we hadn’t seen in the other hotels in Italy. However, there are many food spots within walking distance and shops which is nice, and the breakfast prices were affordable. The hotel is inside a shopping center, but the area around the hotel is decent.

  • User:JennyInnervision

    Trip type: Couples

    Great location central enough and still close to the Centràl Stazione. Room fine shower outstanding desk super-helpful

    rating16 Dec 2025

    Thanks especially to Fananda on the desk she was super kind and helpful. We’ve stayed at a few places in Milan and chose this one for its proximity to the central station - but not tooo near. We were on a one night stop over en route to Roma. Arrived quite late And went to the recommended restaurant. It was busy and we enjoyed it. Several Other choices within 5 to 10 minutes. The mini bar was free ( nice touch ) and complementary breakfast welcome on a wet morning in December. Also handily situated in a multi block arcade so taxis can easily locate you at the entrance most suited to your destination. In the rain 10€ cab to the station easy 15 minutes when dry.

  • User:markrigby06

    Trip type: Couples

    Great city hotel

    rating01 Nov 2025

    Great city stay with easy jet Lovely room - all amenities you need Free mini bar as a thankyou on first night Breakfast room really inviting and good cold and hot food options 7-10am so never really too busy staff lovely and nice rooftop terrace 24 hr coffee machine in reception as well as tea coffee ect in room No issues at all Right nr metro if needed and walkable 20 mins to centre SoE nice places to eat also on same street esp cin cin restaurant n bar

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