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Crowne Plaza Milan City

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Crowne Plaza Milan City

locationMilano, Milan

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About Crowne Plaza Milan CityAbout Crowne Plaza Milan City

Location

This hotel is conveniently located close to the Central Railway Station. Sondrio subway station is situated right by the hotel’s main entrance, and all of the city’s major tourist attractions, including Il Duomo, La Scala theatre and the Sforza Castle, as well as shopping areas, are within easy reach of the establishment. Restaurants and bars are 300 m away, and nightspots are in the hotel’s immediate proximity. Linate Airport and Malpensa Airport are 8 and 45 km away respectively.

Facility

The hotel welcomes guests in a 10-storey building with a lift and 109 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector. Lectures, presentations and meetings can be held in one of the 4 conference rooms.

Rooms

Rooms are equipped with air conditioning, individually adjustable heating and a fan. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi ensure optimal comfort. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and a beauty salon.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crowne Plaza Milan City Amenities at Crowne Plaza Milan City

  • Facilities

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Nightclub

10 m

Restaurants

300 m

Bars / Pubs

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1098

Very Good

849

Average

184

Poor

42

Terrible

29

Recent Reviews: 2202

  • User:Navigate661585

    Trip type:

    Fabulous stay

    rating30 May 2026

    Very helpful and friendly staff in the restaurant, lovely breakfast. Extremely helpful staff on reception, especially Monica who went out of her way to help with transport and arranged early check in after a long journey. It was much appreciated. Thank you! Fabio bettinelli, Proprietario at Crowne Plaza Milan City by IHG, responded to this review Dear Valued Guest,thank you very much for your wonderful feedback. We’re delighted to hear that you enjoyed our breakfast and that both our restaurant and reception teams helped make your stay memorable.A special thank you for mentioning Monica. We will be delighted to share your kind words with her and recognize her efforts in making your arrival as comfortable as possible.We hope to welcome you back again soon.Kind regards,Laura R.Front Office Manager

  • User:Voyage62278169996

    Trip type:

    Comfortable Stay

    rating29 May 2026

    Smooth check-in, clean room and tasty breakfast are very impressive. Location is very nice, as MTR (subway) Sondrio Station is just below the hotel and Milano Central Station is located in a walking distance. Fabio bettinelli, Proprietario at Crowne Plaza Milan City by IHG, responded to this review Dear Valued Guest,thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the cleanliness of the room, and our breakfast offering.We hope to welcome you back again soon.Kind regards,Laura R.Front Office Manager

  • User:Ed D

    Trip type:

    Convenient and Up to Crowne Plaza Standards

    rating27 May 2026

    We stayed here for one night in Milan before heading to Lake Como and chose the hotel mainly because of its close proximity to Milano Centrale train station. We were able to walk easily from the station to the hotel.As we approached, the surrounding area near the train station wasn’t especially attractive, so we weren’t quite sure what to expect. But once we arrived, the hotel completely exceeded our expectations.The staff was outstanding — truly A+++ — and the property itself was excellent. Our room was very nice, comfortable, and well appointed. But the best part of the hotel was the pool area. It felt like a peaceful oasis in the middle of the busy, less scenic Milano Centrale area.Another huge plus is the convenience of public transportation right outside the hotel. You can hop on the train or metro and be in the heart of Milan, including the Duomo area, in about 10 minutes.On our return from Lake Como, we had three or four hours to spare before continuing our travels, so we went back to the hotel and spent the afternoon by the pool, having lunch, swimming, and reading. It was perfect. Once again, the pool staff was excellent.Overall, this hotel was a wonderful surprise — convenient, comfortable, and with exceptional staff. We would definitely stay here again. Fabio bettinelli, Proprietario at Crowne Plaza Milan City by IHG, responded to this review Dear Ed,thank you very much for your wonderful and detailed feedback.We are delighted to hear that your stay exceeded your expectations. Your kind words about our team mean a great deal to us, and we will be sure to share them with all departments, including our pool staff.Thank you once again for your recommendation. We look forward to welcoming you back on your next visit to Milan.Kind regards,Laura R.Front Office Manager

  • User:Jeff W

    Trip type:

    Comfortable, modern and conveniently located 4-star

    rating25 May 2026

    Needed a hotel for a one night stay close to Milan Centrale and this hotel checked all the boxes. Rooms were clean and well appointed, staff at check in and at the bar/restaurant were super friendly and helpful and there was a really nice pool area. Only small downside was so-so A/C for by North American standards but I find this at most hotels in Italy. Fabio bettinelli, Proprietario at Crowne Plaza Milan City by IHG, responded to this review Dear Jeff W,thank you very much for your kind feedback. We’re delighted to hear that our location, facilities, and the friendliness of our team helped make your stay enjoyable.We also appreciate your comment regarding the air conditioning, as guest comfort is very important to us.We hope to welcome you back again in the future.Kind regards,Laura R.Front Office Manager

  • User:Steve G

    Trip type:

    italy

    rating24 May 2026

    hotel was very close to the central train station. Easy walk with bags to the train station, vrey convient. Fabio bettinelli, Proprietario at Crowne Plaza Milan City by IHG, responded to this review Dear Steve G,thank you very much for your kind feedback. We’re delighted to hear that you appreciated our convenient location.We hope to welcome you back again soon.Kind regards,Laura R.Front Office Manager

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