Holiday Inn Milan Nord - Zara

Recent Reviews: 715

• User:GrandTour26409836207

  Trip type: Business

  Highway disturbes the stay here

  20 Feb 2025

  The staff is very friendly and the restaurant is value for money BUT the room I stayed in was very noisy. The highway runs next to the hotel and truck traffic is very loud innthe room. Secondly the gym is a really low class facility with only two machines. Elevators are Slow so when hotel is full it takes a long time ( this time even one out if two was broken so the waiting time doubled) IHG Service, Owner at Holiday Inn Milan Nord - Zara by IHG, responded to this review Hi GrandTour26409836207,Thank you for staying at the Holiday Inn Nord-Zara. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management so they know about your experience and do a workaround.We thank you for your honest feedback. We will use it to improve our hotel.Dominador R.Case ManagerIHG Hotels & Resorts Service

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• User:pvhtravel

  Trip type: Business

  Convenient business hotel with very friendly staff

  15 Jul 2024

  This is a business hotel, conveniently located next to the highway and close to Linate airport. It is cheaper than the Linate hotels, with comfortable rooms and a good breakfast. There is free parking on site. Staff is very friendly and helpful. It is not my favorite hotel for family trips because of the location but I am very happy staying here on business trips!

• User:romanovkirill

  Trip type: Business

  I was expected more from this hotel

  19 May 2024

  The room is quite not in a good shape. Cleaning was so so. Breakfast is very simple and small varieties of food which is not a good quality in my opinion. The only good thing is a free parking. That's what I can just recommend there. I will not go this again for sure Direzione HI Milan Garibaldi Station, Proprietario at Holiday Inn Milan Nord - Zara by IHG, responded to this review Dear Guest, We would like to thank you for taking the time to complete the review in order to help us monitor the quality of our services. We were very sorry to learn that you were not satisfied with your stay at the Holiday Inn Milan Nord Zara. We have noted your comments and would like to assure you that we will look into the matter. Best regards,Filippo Raimondi General Manager

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• User:ilitty

  Trip type: Couples

  Very nice hotel

  21 Mar 2024

  First, about the breakfast, it was really nice and the most important thing was that the coffee was very good, not the filter-type one. The food was also delicious and there were many options for breakfast.The room was big and clean, they cleaned it every day and the bed was really comfortable.The whole hotel was very clean, the staff was really helpful and nice. It is located about 20 minutes from M1, so it is a nice walk There are some nice places to have a meal nearby. Direzione HI Milan Garibaldi Station, Proprietario at Holiday Inn Milan Nord - Zara by IHG, responded to this review Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, Filippo Raimondi General Manager

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• User:Milano_my_home

  Trip type: Solo travel

  Awful Hotel Awful Service

  18 Jan 2024

  This Hotel is no go false advertising about the location and convenience to transportation which is a horrible location, this also reported by other reviews in google map.The customer service is very poor from the desk to the manager who did not a seer my email for six days , very poor customer service and the room was horrible one .old bathroom and broken tiles etcDon’t waste your time or money my advise .It also not safe and you to watch your stuff in the breakfast area which they may steal your phone or laptop - see other reviews .Bei diesem Hotel handelt es sich nicht um falsche Werbung hinsichtlich der Lage und der guten Verkehrsanbindung, was eine schreckliche Lage ist, wie auch andere Bewertungen auf Google Maps belegen.Der Kundenservice ist sehr schlecht, von der Rezeption bis zum Manager, der meine E-Mail sechs Tage lang nicht gelesen hat, sehr schlechter Kundenservice und das Zimmer war schrecklich, eins. altes Badezimmer und kaputte Fliesen uswVerschwenden Sie weder Ihre Zeit noch Ihr Geld, mein Rat.Es ist auch nicht sicher und Sie müssen im Frühstücksbereich auf Ihre Sachen aufpassen, da sonst Ihr Telefon oder Laptop gestohlen werden könnte – siehe andere BewertungenQuesto hotel ti dice falsa pubblicità sulla località e sulla comodità dei trasporti, che è una posizione orribile e non servito dai mezzi pubblici .Il servizio clienti è molto scarso dalla reception desk al Manager sig Raimondi che non ha risposto alla mia e-mail per sei giorni, un servizio clienti molto scadente e la camera era orribile.Non perdere tempo o denaro, il mio consiglio.Cet hôtel n'est pas une fausse publicité sur l'emplacement et la commodité des transports, ce qui est un endroit horrible, cela a également été rapporté par d'autres critiques sur Google Map.Le service client est très médiocre, du bureau au directeur qui n'a pas vu mon e-mail pendant six jours, un service client très médiocre et la chambre était horrible. vieille salle de bain et carrelage cassé, etc.Ne perdez pas votre temps ni votre argent, mon conseil.Ce n'est pas non plus sûr et vous devez surveiller vos affaires dans la salle de petit-déjeuner, car ils pourraient voler votre téléphone ou votre ordinateur portable - voir les autres critiques.这家酒店没有关于位置和交通便利性的虚假广告，这是一个可怕的位置，谷歌地图上的其他评论也报道了这一点。从前台到经理的客户服务都很差，经理已经六天没有看到我的电子邮件了，客户服务非常差，房间很糟糕。浴室很旧，瓷砖也破了等等。我的建议是不要浪费你的时间或金钱。它也不安全，你要在早餐区看管你的东西，他们可能会偷你的手机或笔记本电脑 - 请参阅其他评论。لا يستخدم هذا الفندق إعلانات كاذبة حول الموقع وسهولة الوصول إلى وسائل النقل وهو موقع فظيع، وقد تم الإبلاغ عن هذا أيضًا من خلال التقييمات الأخرى على خريطة جوجل.خدمة العملاء سيئة للغاية من المكتب إلى المدير الذي لم ير بريدي الإلكتروني لمدة ستة أيام، وخدمة العملاء سيئة للغاية وكانت الغرفة فظيعة. الحمام القديم والبلاط المكسور وما إلى ذلكلا تضيع وقتك أو أموالك نصيحتي.كما أنه ليس من الآمن مشاهدة الأشياء الخاصة بك في منطقة الإفطار والتي قد تسرق هاتفك أو الكمبيوتر المحمول الخاص بك - راجع التقييمات الأخرىResponse to the Manager:Dear Mr Raimondi,I’m very surprised that you answer my google map post in one day and you did not bother and ignored to respond to my refund requests on 11/25, 11/26 and 11/29 sent to your inbox email for six days, that what I would consider unprofessional.I don’t have to send several email in six days to receive your respond, this experience was very frustrated and customer or clients should not not go thru this awful experience.Nevertheless my review still the same and it is not true you did not do me any favor for shortness my stay and non apply penalties as I checked with Expedia I was entitled to check out early without penalty if I’m not satisfied with Hotel which the case here.The first impression of the room giving to me was very poor as seems the toilet paper was missing which I mention that to the receptionist upon my entry immediately and as my previous email, and other issues. Direzione HI Milan Garibaldi Station, Proprietario at Holiday Inn Milan Nord - Zara by IHG, responded to this review Dear Guestit always a pleasureJust one suggestion, the next time before made a reservation with Expedia check better the cancellation policies cause you could find an hotel that demands to respect them.RegardsFilippo RaimondiHotel Manager

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