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Unaway Hotel & Residence Contessa Jolanda Milano

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Unaway Hotel & Residence Contessa Jolanda Milano

locationMilano, Milan

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About Unaway Hotel & Residence Contessa Jolanda MilanoAbout Unaway Hotel & Residence Contessa Jolanda Milano

Location

This residence is located in northern Milan. It is strategically and optimally connected to the major routes and public transport. Linate Airport is situated at a distance of approximately 20 km and Malpensa Airport roughly 40 km.

Facility

Guests have a choice of 138 non-smoking rooms located in two 9-storey buildings with lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The apartment hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service and a laundry service. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. Equipped with a direct dial telephone, a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

There is a bar on the premises. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Unaway Hotel & Residence Contessa Jolanda Milano Amenities at Unaway Hotel & Residence Contessa Jolanda Milano

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Sanitiser dispenser

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

1.8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

76

Very Good

173

Average

139

Poor

57

Terrible

41

Recent Reviews: 486

  • User:Joy C

    Trip type: Couples

    Reception needs a shake-up

    rating21 Apr 2026

    The hotel is in a great position, rooms are large, needs updating but having said that it was clean, and comfortable. The real negative for us though was the position of our room. We were given room 713 (do not accept this room) and found out at 6.30am the first morning we were right below the breakfast restaurant. For 3 hours all we heard was scraping of chairs, banging of whatever etc... When I mentioned this to the person on reception (Claudio) - he dismissed me immediately saying it must have been a suitcase being rolled down the corridor. It was ABOVE our room I said. He then said they were at capacity and he could not move us. A really negative response, and definitely not good customer service.

  • User:heidir773

    Trip type: Friends getaway

    An ok hotel

    rating08 Dec 2024

    Stayed a couple of nights here. Staff was friendly. The breakfast was pretty good and our room was clean, however there was a bit of a musty smell in the room and it was quite warm, had to open the balcony door every time I got back from outside. There were zero equipment in the kitchen; no plates, spoons, cups or a kettle, that was a little disappointing. UNAWAY CONTESSA jOLANDA, Guest Services / Front Office at UNA Hotel & Residence Contessa Jolanda Milano, responded to this review Dear heidir773, we would like to thank you for taking your spare time to review our hotel.We are happy to know that you have spent a pleasant stay and that your overall experience was positive.Regarding the use of the kitchen, it is reserved for the Residence booking, the hotel rooms does not have the use of the kitchen included. In any case you could have asked for it at the Reception so that we would send you a kitchen kit in the apartment, any time. Staying at your disposal, we send you our best regards.Andrea Falchi - G.M. - UNA Hotels Contessa Jolanda

  • User:Mallory R

    Trip type: Family

    Don’t be deceived

    rating03 Oct 2024

    This place was not at all what I had expected. The AC BARELY works, our room smelled like cigarette smoke and it didn’t go away. We had a room with 2 people and there was only one towel in the bathroom. We asked the attendant down stairs for an extra and said that it would be under the sink, we proceeded to ask for another just to have an extra and he said to check the bathroom first and them let him know! For the price you pay it is not worth it at all! We left the next day and went somewhere else. UNAWAY CONTESSA jOLANDA, Guest Services / Front Office at UNA Hotel & Residence Contessa Jolanda Milano, responded to this review Dear Malloryr213, we would like to thank you for taking your spare time to review our hotel.We are very sorry that we were not able to satisfy your expectations and deeply sad that your overall experience of our property left you disappointed. Staying at your disposal, we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano

  • User:Mariana D

    Trip type: Family

    Great hotel to explore Milan

    rating03 Apr 2024

    The hotel is a great place to stay at and explore Milan. It is close to 2 metrolines and trams. The room was very clean and comfortable, including everything you need. The staff is very friendly. The breakfast was rich and tasty, with a great view from the roof top of the building. There are great pizza retaurants in 5 minutes. UNAWAY CONTESSA jOLANDA, Guest Services / Front Office at UNA Hotel & Residence Contessa Jolanda Milano, responded to this review Dear Marianad, thank you very much for choosing our “Contessa Jolanda” and for taking your time to review your experience here with us. We are delighted to read your excellent comments and very happy to know that you have spent a pleasant stay. Looking forward to welcome you back in the future, we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano

  • User:Francine W

    Trip type: Business

    Hotel Unaway

    rating28 Nov 2023

    I would give zero stars if possible. I stayed here for business and the client made the reservation. This is NOT a business hotel. It is a residence hotel. They billed both the client and me the full amount for the stay and they haven’t refunded my money. I am in the process of disputing the charges. You can find somewhere else to stay. This is not the hotel you want to stay at. UNAWAY CONTESSA jOLANDA, Guest Services / Front Office at UNA Hotel & Residence Contessa Jolanda Milano, responded to this review Dear Francine W, thank you for sharing your experience about your stay. We are sorry for not being able to meet your expectations - thanks for your notes regarding what you did not have appreciate; you have given us the opportunity to continue to improve our services.In the hope of having again as our guest in one of our Hotel we send you our best regards.Marco De Maria - Operation Manager - Unaway H&R Contessa Jolanda Milano

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