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Arthotel & Park Lecce

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Arthotel & Park Lecce

locationLecce, Puglia

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About Arthotel & Park LecceAbout Arthotel & Park Lecce

Location

The property is located about 2 km from Lecce and is easily reachable thanks to its links with the eastern ring road. All around the hotel guests can find gardens, a part of which is dedicated to the cultivation of citrus fruits. Brindisi Airport is about 50 km away.

Facility

The hotel has 55 non-smoking rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a cloakroom, a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Children's beds can be requested for younger guests. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, satellite television and WiFi (no extra charge). Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Arthotel & Park Lecce Amenities at Arthotel & Park Lecce

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

420

Very Good

351

Average

144

Poor

82

Terrible

64

Recent Reviews: 1061

  • User:mx g

    Trip type: Family

    Not recommend

    rating15 Apr 2026

    My stay at this hotel was a huge disappointment. Despite its 4-star rating, the staff's behavior was completely inappropriate and unprofessional. From the moment we arrived until our departure, we were met with rudeness, indifference, and an aggressive attitude that has no place in the hospitality industry—especially in an establishment that supposedly provides high-end services. Instead of assistance, we received irony and sarcasm for our simple requests.It is a shame because while the facilities might be decent, the staff ruins the entire experience. I would not recommend this place to anyone looking for peace and respect. A total waste of money.The biggest issue, however, was at breakfast. The woman in charge there was extremely rude and unacceptable. Instead of a pleasant start to our day, we faced an aggressive and mocking attitude that ruined our mood. It is inconceivable for a hotel of this caliber to hire people who lack the basic manners and politeness to handle guests.Unfortunately, no matter how good a room is, it’s the people and the service that matter. I would never visit this hotel again and I definitely do not recommend it

  • User:884philiph

    Trip type: Couples

    Very disappointed

    rating02 Oct 2025

    We arrived to be told that indoor pool was undergoing maintenance and outdoor pool was shut because of the weather.We were given a very helpful demonstration of spa facilities at a price for us. As guests we felt a bit in the way and second in priority to maintenance activities.The young lady on reception was very courteous and went a long way to try to appease our disappointment in limited facilities at this time.Grounds seemed a little tired.In breakfast room Giovanni made a great effort to look after us.As we went to breakfast on our last morning we had to walk through the access door to our wing of the hotel as maintenance was being undertaken to the false ceiling. We had difficulty pulling our cases through rubble and past a ladder to check out. Could work have been done a few minutes later or when the hotel was less busy?I suffer the illusion that the maintenance can be planned better.A shame as we expected better from hotel website.

  • User:LucasBrumby

    Trip type: Couples

    Food delicious, Décor great, Location and Communication Dreadful

    rating03 Jun 2025

    Beautiful hotel, stylish and modern, looked amazing great swimming pools which were closed. The Italian season does not start until 15th June and 16 of us arrived for a leisurely relaxing chill out on a TUI tour to find the pools shut, the spa very difficult to find or book and didn't open till 1pm. Communication in this hotel is appalling. No menu's to be found in the rooms or even on the website. There was one brochure on reception in Italian so we had to scan and translate only to find the therapists were not available till after 1pm and we couldn't ring, email or contact them to see if they had any availability. The man on reception although trying to be helpful spoke little English.The bar was very rarely manned as staff numbers seem to be an issue, the bar staff were also the restaurant waiters. Very friendly and pleasant but could not be in two places at once. The food is very good but there is an undying issue with timings of food, some of us were received desserts at the same time as others had their main. The Risotto was one of my favourites and I think we all enjoyed our meals. For some reason although added to our room bill we never knew how much anything cost and dint know until we came to check out.Breakfast was good and the Rooms comfortable although our air conditioning didn't work on our first night and it was 32 degrees, The place is swarming with mosquitoes so be prepared to be eaten alive so take your repellent.Location is 10 minutes out of town a 35 minute walk or a 15 euro taxi ride. So your a captive audience once your here. There are no surrounding bars or restaurants as this seems to be located in an industrial site.If you book here before the 15th June pool facilities are shut, you will be allowed to use the loungers around the pool but no towels will be on offer, the bar won't be open and you will be told off if you so much as pop a toe in the pool. Did I feel welcome here not at all, the staff worked around you, banging and climbing ladders preparing for the Italian guests to arrive. It was tragic because if we had been able to use the pool and have a massage and even complimentary transport into Lecce this could have been a wonderful experience, which sadly they just don't seem able to provide.

  • User:Sidi Ahmed N

    Trip type: Friends getaway

    Disastrous stay at this hotel.

    rating08 Aug 2023

    I had a terrible experience at this 4-star hotel. The service was dreadful, and the rooms were infested with mosquitoes to the point where sleep was impossible. Despite informing the reception, they offered no solution or compensation, not even a drink. On top of that, we were forced to pay city taxes after enduring two uncomfortable nights. I'm extremely frustrated with their lack of response or management. I will never return to this hotel, and I strongly advise avoiding it. The breakfast was also disappointing, far from the standard of a 4-star hotel: just water and juice with croissants.

  • User:James Y

    Trip type:

    Don't be fooled by the website

    rating03 Jan 2023

    We booked this place with the intention of spending a relaxing Xmas. Our suspicions were raised when advised at the railway station that it was not within town maps; confirmed as the taxi too to the dual carriageway out of town and deposited us at an industrial estate.The 'hotel' had no dining facilities other than breakfast (7-10) and dinner (7-10) including a wine list of 5 bottles of red of which only 3 were available. To improve access to food and drink the nearest taxi was said to be a 40 Euro return trip.We stayed the first of 5 booked nights but the room was of a really poor standard (no bedside lights/ tables only an overhead heatlamp....) and not at all what might reasonably be expected. We both rejected the served evening meal which was inedible and checked out the following morning.Do Not stay in this place, unless it seriously improves and you then, only then, wan to beat yourself up. Absolute hell and such a shame for the workers in this place.

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