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Plaza

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Plaza

locationSorrento, Sorrento

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About PlazaAbout Plaza

Location

Ideal for families, this urban hotel lies in the heart of Sorrento, about 600 m from the beach.

Facility

The hotel has a lift and features 65 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, a TV, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. The hotel offers outdoor sports, including cycling/mountain biking, tennis, fishing and horse riding. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. A spa, massage treatments and solarium are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner are available.

Amenities at Plaza Amenities at Plaza

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

600 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2049

Very Good

531

Average

60

Poor

14

Terrible

6

Recent Reviews: 2661

  • User:Danny C

    Trip type: Family

    Family trip to Italy

    rating20 Dec 2025

    In one of the best parts of sorrento where everything is happening! The location cannot be beat if you’re traveling to Sorrento. You will be able to shop as soon as you step out of the hotel. The rooms are kind of small but the service is great if you can get one of the rooms with a balcony facing the main road your views of the city will be amazing. The breakfast is buffet style and the food is very good with servers. My only disappointment is there isn’t a real dining experience here but there isn’t a need for it since you can walk to any restaurant less than 1000ft away.

  • User:Zariel2003

    Trip type: Family

    Book it

    rating24 Oct 2025

    Wonderful staff ! Giuseppe at reception and Giuseppe at breakfast are a true assets to this property along with Ciunza very kind and Mariana. They can assist with anything and I appreciated that . Beds were comfy and good breakfast. Location is perfect close to everything and best for anything location point whether it is via train bus and a little bus down to take ferry but it ideally situated and that gives it a great advantage. See you next year ! Sorrento is such a lovely town Bruno Amuro, Direttore generale at Hotel Plaza Sorrento, responded to this review Dear Guest,thank you for your review and for assigning the top rating to our hotel. We are glad you enjoyed your stay and loved, in particular, the central location and mentioned our attentive staff. We try our best to make our guests' stay as special as possible!We hope to welcome you again in the future,kind regardsMarianna

  • User:VanillaAce

    Trip type: Family

    Fantastic accommodations.

    rating20 Oct 2025

    The hotel is centrally located and only a 2 minute walk to the Piazza Tasso. Very close to the ferries and bus/train station. The lobby bar and Sky Bar are very nice to sit and relax with a drink. The rooftop infinity pool overlooks Sorrento and the sea. The buffet breakfast was astonishing and Giuseppe was an awesome waiter. Housekeeping was super friendly and attentive to our requests. The gym has three cardio machines and weights to work off all those delicious pastries you eat at breakfast. Bruno Amuro, Direttore generale at Hotel Plaza Sorrento, responded to this review Dear Guest,thank you for the review, we are happy to read you had an enjoyable stay at our hotel.We are glad to read you appreciated in particular our central location along with the attentive staff and our rich breakfast and also our fitness room!We hope to welcome you again in the future,kind regardsMarianna

  • User:delythe2014

    Trip type: Family

    Holiday of a lifetime and best hotel I have ever stayed in!

    rating16 Oct 2025

    JUST got back from a week long stay in this beautiful hotel and I already want to go back immediately! From the first moment we arrived, we were so well taken care of. The hotel itself is beautiful, the room we were in has been totally refurbished and you can see a lot of money has been spent all around the place. It's central and whilst you may spend a little more to stay at the hotel it will be totally worth it as it will save you a huge amount on taxi fees! Every single staff member we encountered, from reception staff, bar tenders and cleaners, were so very kind, pleasant and went out of their way to help in any way. There are so many staff members we could mention but a special mention has to be given to Carlo our bartender who was so obliging, shared so much knowledge with us and gave us so many recommendations and some fabulous cocktails of course! And a special mention to Marianna who was the first staff member to greet us when we arrived and made us feel at home the moment we walked in through the door.The whole week was just incredible, the holiday of a lifetime for both of us and I cannot recommend this hotel highly enough. If we ever come back to Sorrento it would have to be this place, nowhere else. Thank you all so so much. Gracie! Delyth and Maureen xo Bruno Amuro, Direttore generale at Hotel Plaza Sorrento, responded to this review Dear Delyth and Maureen,we warmly thank you for this review.It has been a real pleasure to meet you and to have you here as guests. Your detailed feedback makes us very happy. We feel you really enjoyed your days here at the hotel and around in Sorrento. We would love to welcome you both soon again.With my warmest regards!Marianna

  • User:seaside887

    Trip type: Family

    Hotel Plaza Sorrento

    rating01 Oct 2025

    The views from the rooftop is wonderful! Everyone at the hotel was polite and courteous, specially Cinzia and Marianna from the reception who were so helpful and kind. Check in and check out were a breeze. The hotel is super clean, the rooms are big and comfortable. The location is perfect in the city center. We could walk to a lot of restaurants and in the evening the area becomes fully pedestrian, full of people and musicians performing. The hotel rooftop is a plus, with a wonderful swimming pool and a beautiful bar offering great drinks and food. The views are spectacular. Relaxing and enjoyable! Bruno Amuro, Direttore generale at Hotel Plaza Sorrento, responded to this review Dear Guest,a big and warm thank you for this special review, we appreciate your comments a lot and are grateful you shared your experience at this hotel with other travellers. Central location, great rooftop and pool, tasty food and breakfast are what our guests love the most but what really makes the difference, we agree with you, is the service of our staff. All of them.We hope we have the opportunity to welcome you again in the future.Our kindest regardsMarianna

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