Vhome

Recent Reviews: 386

• User:Dianne W

  Trip type: Couples

  Location is great, and accommodation ok if you are using as a base for exploring.

  13 Sept 2025

  Apartment was hard to find. When we did get in we struggled to find the right floor, walking up a few flights of stairs. We eventually found it. There was an envelope on the desk with our name on. In it was our room key and room number. Now to find our room. We had no idea. We opened several doors and eventually found our room. Definitely needs better signage. Room was clean. Hairdryer, Kettle, Iron and mini fridge. Towels were changed every day and bins emptied. Shower wasn’t great. Looked fancy with jets but they didn’t work and had gone rusty in parts. Needs ripping out and just a normal shower that works properly putting in. We did have a balcony but view was just the other apartments. Breakfast wasn’t great. On the last day there wasn’t even any eggs. Ham was sliced out of a tin. Hot dogs. Chopped chunks of cheese. Sliced cheese in a wrapper. Chopped up tomatoes. Bread rolls, croissants, yogurts, fruit. Coffee machine. This is definitely not 4 star. It suited us as we were out all day every day. You get what you pay for. Our room was next to the breakfast room so woken early when they were setting up. Location is great. Near the train station and 5 minutes from the centre. There is a very small lift. City tax to be paid in cash at the end of the stay €4 per person per night.

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• User:Sharon B

  Trip type: Couples

  Awful

  16 Jun 2025

  Taxi driver couldn't locate it. It's in a dingy apartment block with no signage and ancient lift fofc2 people. Rooms are OK but no lighting in apparently wonderful jacuzzi shower which doesn't work. Don't bother. We vacated and paid for another hotel

• User:179chelseab

  Trip type: Couples

  5 nights in Sorrento

  15 Mar 2025

  We visited Vhome for 5 nights and was worried about our stay following the recent reviews but we needn’t have worried. The b&b is a ten minute walk from the train station and is central to bars/restaurants. We arrived one hour before check in and were allowed to wait until the room was cleaned & check in a little bit earlier. The host was nice and whilst there isn’t a 24/7 reception, we never had any problems. The breakfast was good and had a small but good selection to put you on for the day until lunch time (pastries, meats, cheese, toast, yoghurts, fruits, cereals, eggs) the coffee machine/juices/water remained out after breakfast ended to use. The room was clean and tidy and bins were emptied daily/towels changed. There was a fridge and kettle to use we just purchased some coffee/milk. We managed to find numerous channels on the TV including the Europa League match. The shower worked well but did look like it had some wear & tear but this wasn’t an issue. We would definitely come back to Vhome. Thank you for a lovely stay ☺️

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• User:Popspoppy1

  Trip type: Couples

  Absolutely terrible

  29 Nov 2024

  The claims made on their website are nothing like the reality. Due to its claim of 4 star rating they should provide many services and facilities however what they actually provide is very basic and minimum. There are no guest information packs limited reception times no daily cleaning you have to try and find staff to get toiletries as they never replace them bed linen is only changed once in a week towels are old and tatty the shower is falling apart the furniture is dirty the toilet has only one flusher working the breakfast breads are stale and the so called lounge bar is the breakfast room without the breakfast on display. We booked and paid for a deluxe double room with balcony or terrace and were given a small basic room with a window and you can see the view in the photos . We complained on arrival got a reply 4 days later basically saying that’s what you’ve got get on with it and blamed the website for not being updated which states the same claims today as it did when we booked. We would advise not to stay here it will spoil your time away and vhome do not care or even attempt to assist with your complaint.

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• User:Kimberley C

  Trip type: Couples

  Excellent hotel

  10 Sept 2024

  I am very saddened to read the negative reviews for this hotel and I feel they are in no way the experience we had, so I felt compelled to write my own. Myself and my partner have stayed all over in some of the nicest areas in the world in our time, and we were very impressed by this B&B. The owners always had a smile on their faces and were very approachable. The breakfast was tasty, I loved the eggs. The rooms were very clean. Two shower head options. The AC worked perfectly. A couple of minutes walk into the centre of Sorrento. I would book here again without hesitation. The room was made up every day. Thank you for a lovely stay!

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