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Baglioni Hotel Luna

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Baglioni Hotel Luna

locationVenezia, Venice (and vicinity)

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About Baglioni Hotel LunaAbout Baglioni Hotel Luna

Location

This elegant luxury hotel is ideally situated close to St. Mark's Square and the Lagoon, near the city centre. Scores of restaurants, lively bars, shops and boutiques as well as public transport are all in the hotel's immediate vicinity. It takes approximately 30 minutes to reach the airport from the hotel with a waterbus.

Facility

The hotel has 22 junior suites, 15 suites, 5 single rooms and 67 double rooms, which are located on 5 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Further services and facilities include a babysitting service, a childcare service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units offer a partial sea view. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station are standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa, a steam bath and massage treatments. Evening entertainment includes live music.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Baglioni Hotel Luna Amenities at Baglioni Hotel Luna

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Massage

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      Steam bath

LocationLocation

Map preview

Around this property:

Shopping opportunities

10 m

Restaurants

30 m

Public Transport

40 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1680

Very Good

390

Average

133

Poor

51

Terrible

44

Recent Reviews: 2298

  • User:JamesHickman777

    Trip type: Couples

    3 Star Hotel

    rating16 May 2026

    Feels like a 3 or 4 star hotel, certainly well short of a luxury five star experience. We booked a week in one of the best suites with a large terrace overlooking the lagoon. From initial check in we knew we had made a mistake. None of the professionalism you expect from a luxury hotel. The room was tired and in need of maintenance. NOT shabby chic, just shabby. The terrace was poorly maintained and the view included scaffolding right at the end of the terrace. The only thing to commend in the hotel was the lady bartender who made some great variations on a classic Negroni, was both friendly and professional and is frankly too good for the hotel. No milk or black tea on the room so called down for tea. Service was poor, with a surly comment about having to pay for the tea. Breakfast was another disappointment. The hall it is served in was once opulent but is patched and worn and the chairs cheap and uncomfortable. The breakfast service is a buffet scrum for mediocre food, reminded me of a low end Hilton in a provincial English town. Pastries were stale and an order from the à la carte menu was met with incredulity that anyone might actually want to pay extra for something better than the standard swill. We went straight around the corner and booked ourselves into the Gritti Palace which is a true five star experience and everything a quality hotel should be. Gianmatteo Zampieri, Proprietario at Baglioni Hotel Luna, responded to this review Dar All, We are always disappointed and frustrated when, despite trying our best, we are unable to satisfy even one guest. Every day we deal with customers from all over the world because Venice is a one-of-a-kind city. Thanks to these travelers and their reports we are able to improve day by day. We certainly don't pretend to please everyone; we just try for it because hospitality is what we do best. As always, we do thank everyone, even those who don't like us as we learn from them, and we invite everyone to come visit us and experience our hospitality. Don't miss a stay in Venice at the Baglioni Hotel Luna, don't miss our summer opportunities. We are waiting for you! Gianmatteo Zampieri - General Manager

  • User:A S

    Trip type: Couples

    Wow!

    rating03 May 2026

    This was such a lovely experience - suite was very comfortable, view was great, employees simply lovely … it came across so authentically that they cared about our experience, breakfast was great, ground / water transfers were executed flawlessly. Gianmatteo Zampieri, Proprietario at Baglioni Hotel Luna, responded to this review Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

  • User:Tourist11952240291

    Trip type: Family

    The worst and outdated hotel

    rating03 May 2026

    The worst and the most outdated hotel! the condition of my room fell way far below the standards I expected. I paid 700 euro for a cracked ceiling bathroom and bad smell room. The breakfast is mediocre. You don't even deserve a three star! The bathroom was noticeably outdated, with serious wear and tear on the ceiling, disgusting bathtub and wall. There are chipped areas on the walls and ceiling, which gave the room an unmaintained and neglected appearance that a five star hotel shouldn’t have! Most concerning, however, was the significant presence of mosquitoes in the room. This not only caused disturbed sleep and discomfort on my daughter ‘s face but also raised concerns about hygiene and proper maintenance. My daughter has more than 20 mosquitoe bites on her face, And when you want to speak to someone about the concerns, they brush you off! Thank you for ruining my anniversary! And, If you book through Amex, they won’t give you any upgrades. They said i put two rooms on the same floor for your family is a upgrade! What!? Gianmatteo Zampieri, Proprietario at Baglioni Hotel Luna, responded to this review Dear Guest, Let us thank you for choosing us for your stay. We are terribly sorry for your dissappointement in the overall experience and please accept our apologize for this. At Baglioni Hotel Luna we do work hard to strive in excellence thefore we are very sad to hear of your dissatisfacion. Please feel free to contact me personally wish you tell me more about your stay. With all the team we look very much forward to welcoming you again and better serve you in the future. Gianmatteo Zampieri - General Manager

  • User:Irina H

    Trip type: Couples

    Excellent from location to full experience

    rating28 Apr 2026

    We had absolutely amazing experience with Hotel, service, restaurant, hospitality! I would highly recommend, it is so easy and so helpful people. The food in a restaurant is amazing! Gianmatteo Zampieri, Proprietario at Baglioni Hotel Luna, responded to this review Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

  • User:Vini13

    Trip type: Couples

    Great traditional hotel just steps from Piazza San Marco.

    rating23 Nov 2025

    Great traditional hotel just steps from Piazza San Marco. Baglioni Hotel Luna has its own private dock for water taxis, making arrivals and departures incredibly convenient. The hotel features a fine-dining restaurant, a stylish bar, and a private-use spa. Breakfast is served in a stunning room and includes a generous buffet. A classic Venetian stay with charm and comfort in the perfect location. Gianmatteo Zampieri, Proprietario at Baglioni Hotel Luna, responded to this review Dear Guest, Let us thank you for choosing us for your stay in Venice. We do suggest everybody to indulge sometimes during our hectic life to enjoy such experience and have a treat. All the team and myself hope to welcome you again on your next trip to Venice, to introduce in detail all the great heritage of the city and share with you the marvelous antique pieces we do host in the Baglioni Hotel Luna . Gianmatteo Zampieri - General Manager

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