San Marco Palace

Venezia, Venice (and vicinity)

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About San Marco Palace About San Marco Palace

Location

Centrally situated on romantic Piazza San Marco, this hotel enjoys a location perfect for exploring the fabulous city of Venice and its many shopping and entertainment venues.

Facility

26 suites are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. In some rooms, a terrace is included as standard. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can also make use of the cleaning service on departure. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

For those who wish to stay active while on holiday, the hotel offers tennis. A casino offers fun and entertainment.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at San Marco Palace

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Car Park
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  Casino
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Enhanced cleaning programme
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Breakfast Buffet
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  Drinks Included
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  Set menu dinner
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  Set menu lunch
Sport/Entertainment
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  Tennis

Location

Around this property:

Centre

100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 299

User:ej1214
Trip type: Family
Awful nights sleep. Won’t be staying again
10 Apr 2026
We stayed here as a family of 5. 2 adults and 3 children for 3 nights. (Children aged 11, 10 and 7).We stayed in a family suite. Although the rooms at first glance looked clean it actually wasn’t and the air quality was a real problem for us. It felt quite suffocating and stale. My daughter was on the sofa bed and the moment she was showered in pjs and in bed she wouldn’t start coughing through out the whole night and her sinuses completely blocked up. She was itching a lot on her body and her throat was hurting. It was 3 am one night when she finally managed to stop coughing and get some sleep (she’s 11). Each night I had to ensure she had an antihistamine and sleep with all windows open (which meant a lot of mosquitos) and she ended up coming into my room and slept in the bedroom with me. My husband and i had headaches each night and I got quite itchy too. My so coughed a little at night.It lead me to think the potential of dust mites.I have never been one to complain about pillows as I’d happily sleep without them however the pillows were so hard and uncomfortable. The Mattresses wern’t the best either. I asked for something to stop the mosquitoes and they said they would do something but never did.All you read/see on the reviews is correct. On the stairs each floor has huge bags of dirty and clean bed linen taking up the space all in a closed and confide space.They charge 3 euros for a bottle of water which for a 4 star hotel I would actually expect a complementary bottle of water each day which in my experience is the norm. Breakfast wasn’t great either. Nothing is fresh. The fruit is all soaked in syrup as if it’s come out of a tin. No whole fruits. Bread isn’t fresh either just sliced foreign bread that they use for toasties. Coffee is awful.They made us feel a bother at breakfast because we were 5. They were trying to cram us on 2 very small tables that wouldn’t fit more than 4 on and although there were about 15-20 free tables they wouldn’t let us join three tables together that were already free and by each other but separated they didn’t want use to join them up and said this was a problem and tried to seat us separately. On the last day /morning I put my foot down and said no and joined the tables so we could all sit together comfortably.At the end of the stay they didn’t ask how our stay was so I didn’t bother giving any feedback. We certainly won’t be staying here again!
User:TommyH1279
Trip type: Couples
Perfect location just off saint Marks square.
05 Sept 2025
Perfect location just off saint Marks square we stayed in a junior suite which was big if a little dated. The breakfast was lovely. Continental and bacon scrambled eggs and sausage. Good start for the day. Staff were lovely and stored our luggage at end of stay.
User:R P
Trip type: Family
Super convenient to walking to the square & shopping & restaurants
05 Aug 2025
The hotel was lovely and located a few steps off the Square. Everyone spoke great English and the suite was huge and a great value for 3 people.
User:Monica P
Trip type: Friends getaway
Lovely little hotel
26 Jul 2025
We had an excellent stay at this hotel during our trip to Rome. The location is fantastic—just a 15-minute walk from the Trevi Fountain, which made it easy to explore many of the city’s main attractions on foot.The hotel itself was clean, comfortable, and welcoming. The staff were incredibly helpful and always available with great recommendations and assistance. One of the highlights was the breakfast each morning—a delicious and generous spread that set us up perfectly for a day of sightseeing.Highly recommend.
User:ben d
Trip type: Couples
AVOID AVOID AVOID!!!!!!!
15 Jul 2025
Very poor experience. Upon arrival to the room, we found dirty sanitary towels in the bathroom! The bathroom ceiling was leaking. The walk from reception to our room was around 20 minutes, through different buildings, 3 different lifts, lots of stairs with no offer of any help from the person showing us there. Very difficult with luggage! Reception were unhelpful and didn’t even offer to move rooms for us. Very out dated and certainly far from a 4 star! Very disappointing especially as this was our honeymoon.

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San Marco Palace

Location

Facility

Rooms

Sport

Meals

Payment

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