Splendid Venice

Recent Reviews: 3679

• User:VingVingVing

  Trip type: Family

  This Hotel is Indeed Splendid

  23 May 2026

  The location of this hotel is excellent. It is a short walking ditance to most of the major tourist sites, equidistant between Plaza San Marcos and the Rialto, for instance. We had a family room with a double bed and a chaise style single bed. Both were quite comfortable. I was surprised at how large the room was. It also had a seating area and a work station. The hotel is impeccably clean. The free breakfast, if you choose it, is more than adequate. We did not have much of a view as we were on a low floor, but the room was surprisingly quiet. The hotel also has a canal entrance that allows the water taxis to drop you off right at your hotel. The only down side is that it had a night light, which I despise (and I still give it the hotel a 5). As this one was located low on the wall, it was easy to fully cover. The service and staff were great. My travel agent must have told them it was my wife's birthday, and when we returned from Rialto there was a nice birthday letter as well as a delicious chocolate cake. While some might say the decor is dated, I found it to be charming as you have the feel that you are truly in another country. Splendid Venice Starhotels Collezione, General Manager at Splendid Venice - Starhotels Collezione, responded to this review Dear VingVingVing, let me thank you for staying with us and for posting your nice comment. I am glad to hear that your time here was well spent and I assure you that I will share your lovely words with the staff. We do hope to have you again soon at Splendid Venice Starhotels Collezione. Best regards, Christian Locatelli, General Manager.

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• User:ducky01_uk

  Trip type: Couples

  Excellent choice in the heart of Venice

  12 May 2026

  Excellent full service hotel, the helpful concierge and front desk staff alone earn it five stars. Well appointed rooms, spacious, and surprisingly quiet given the central location. In our double deluxe room was a large double bed, and a hallway with a desk to separate the bathroom. Our room had a partial canal view, that was not at all smelly. The hotel and rooms are modern and classy - though the decor is a bit dated, everything is functional (including the quintessential bidet!). If you are light sensitive, just bear in mind it may not be completely dark due to a night light in the hallway that I could never turn off? We enjoyed the in-room coffee machine, breakfast (included in our rate) in the light-filled ground floor restaurant, and drinks in the lounge overlooking the canal. Took me a while to discover the 5th-floor rooftop deck (hint: use the rear bank of lifts). We also appreciated the nightly turndown service, and fresh towels / bottled water daily. Overall, a convenient choice for tourists exploring Venice for the first time. SplendidVenice, at Splendid Venice - Starhotels Collezione, responded to this review Dear Derek,Thank you so much for choosing our structure for your stay in Venice and for leaving us such a splendid and detailed review!We appreciate your beautiful pictures as well!Your description summarize very well the kind of experience that we aim to purpose to our guests. We are glad to have had you as guests and look forward to welcome you again,Best Regards,Christian Locatelli - General Manager

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• User:18ALS

  Trip type: Couples

  Lovely hotel, great location

  24 Apr 2026

  Great stay in this small and comfortable hotel. Our junior suite was lovely especially the marble bathroom and bed linen felt good quality. It was a ‘special’ birthday for me and the hotel left a complimentary bottle of fizz in our room (alongside a half bottle of red wine). Staff were friendly. Rooftop area was a nice place to enjoy the sun. Breakfast was also very good. SplendidVenice, at Splendid Venice - Starhotels Collezione, responded to this review Dear 18ALS,Thank you so much for choosing our structure and for leaving us such a splendid review!We are very glad that you enjoyed your room and its facilities, and it was a pleasure for us to provide you a little gift for your birthday.We appreciate also the nice comments about the staff, the rooftop area and our breakfast proposals.We remain at your disposal,Best Regards

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• User:Bezlee

  Trip type: Couples

  Not the best weekend at SPLENDID - wish it was splendid !!!

  29 Mar 2026

  Just got back from a weekend at splendid but I wish I could say it was splendid - checked into room 207 on the 2nd floor -.room was nicely decorated but lacked a view - had a lovely view of a concrete wall through the folding door- we went to make a coffee after the journey only to find the coffee machine was not working - a replacement machine was brought after about 1 hour - my biggest disappointment was we ordered a superior double room for me and my wife only to find 3 single beds in the room - 2 of which had been pushed together and still used single bedding - beds were not comfy at all - went down to reception to be told no other rooms available- NOT HAPPY !!!! And to top it off the batteries went in the tv control - changed within 15 mins of phoning down to reception Breakfast was the only good part of the stay Breakfast staff were very efficient Not a great stay at all - wont be going back in a hurry Splendid Venice Starhotels Collezione, General Manager at Splendid Venice - Starhotels Collezione, responded to this review Dear BezleeWe are really sorry to hear that your experience at our hotel didn’t meet expectations. We truly value your feedback, as it helps us improve our services.We sincerely apologize for the issue with the view from your room and the malfunctioning coffee machine. This should have been handled better from the start. Regarding the bed setup, we understand your disappointment, and we apologize for the inconvenience. We are committed to ensuring that all rooms meet the expectations of our guests.We’re glad you appreciated our breakfast and reception team, but we understand these aspects don’t make up for the other issues. Your review has been taken seriously, and we are already working on improvements in these areas.We hope you’ll consider giving us another chance in the future to provide you with the truly splendid stay you deserve.Best regards,Christian LocatelliGeneral Manager

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• User:Andy M

  Trip type: Family

  Stayed here with family and loved it.

  16 Mar 2026

  Stayed here for family vacation. Really nice boutique hotel located very centrally on a side canal and close to the key sites to see. Staff was great hotel is charming and clean. Terrific breakfast buffet and lobby bar for evenings. Completely recommend. Splendid Venice Starhotels Collezione, General Manager at Splendid Venice - Starhotels Collezione, responded to this review Dear Guest, Thank you very much for taking the time to post a review about your recent stay at Splendid Venice Starhotels Collezione.I am thrilled to hear that your experience was excellent and I assure you that I will be definitely sharing your nice words with the staff.It would be a real pleasure to welcome you again in the near future. Best regards, Christian Locatelli, General Manager.

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