Hotel Torcolo

Recent Reviews: 681

• User:Rhiannon B

  Trip type: Solo travel

  Exceptional customer service when I was delayed!

  14 May 2026

  The staff were absolutely wonderful! I booked this hotel as it was great value for money and central for a one night stay. I want to call out the exceptional customer service. My flight was delayed by more than 3 hours due to a faulty plane so I was going to arrive very late at night, well past their check-in window. The communication with the hotel was excellent throughout. They made clear and detailed arrangements for me to be able to access the hotel and pick up my room key if I arrived after the check-in desk was closed, which made the whole situation feel much less stressful for me. Once I arrived the night porter was assiduous in making sure I felt safe venturing out for food late at night, and that I knew how to get back in. Also offered me an umbrella! As a lone woman traveler I was made to feel very safe and secure. Would absolutely stay here again! Otherwise, bed very comfortable, room clean and had everything I needed, breakfast on a pleasant terrace, hotel in the area I wanted to be, excellent value for money.The room was quite small, but this was very clearly advertised at the time of booking, so I was expecting it, and I feel it was reflected in the price. The room decor is old-fashioned. I really liked it, thought it was pretty and found the room very comfortable, but I appreciate it might not appeal to someone looking for a more modern, sleek feel.I booked via booking.com so have left the same review there. Residenze del Cuore, at Hotel Torcolo, responded to this review Thank you so much for sharing your detailed experience and for the wonderful feedback! We're thrilled our central Verona location, attentive staff, and excellent communication helped make your late arrival stress-free. Ensuring every guest—especially solo female travelers—feels safe and welcome is a top priority. We're glad you enjoyed our comfortable beds, the charming old-fashioned decor, our delicious breakfast on the terrace, and great value for money, all just steps from the Arena di Verona. We look forward to welcoming you again for another relaxing stay in the heart of Verona! Best regards, Hotel Torcolo (Residenze del Cuore ♥)

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• User:Jennifer M

  Trip type: Family

  Exactly what we wanted!

  14 Dec 2025

  The staff were all so kind! We needed a place that was more of a pit stop stay in between travels and to see Verona. The location is so perfect, the breakfast was great: croissants, salami, cheese, cakes, boiled eggs, even scrambled eggs to order and coffee/cafe/cappuccino to order, fruits, toast, yogurts etc. The hotel is dated but you understand this when you book. I personally love and appreciate the dated feel, it adds to the ambiance and also you appreciate the price you’re able to stay so close to the main Verona Piazza.Ear plugs help for the mid-night garbage dumps and thinner walls if you’re a lighter sleeper. We did get a room with a shower with a semi-see-thru glass to the room with minimal privacy, but there was an additional shower in the hallway for all hotel guests private use if needed. We were happy and enjoyed our stay! Grazie Millie!

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• User:nicinbrommers

  Trip type: Friends getaway

  Centre of Verona

  11 Oct 2025

  The location couldn’t be better, but the flip side of that is the ambient noise, which goes on to 2am. Bed comfortable, good room size. Clean. Friendly service. Good continental breakfast with great cappuccino. Lift. Charmingly rustic and authentic.

• User:Sinead T

  Trip type: Couples

  Wonderful hotel

  17 Apr 2025

  Myself and my Husband have just returned home from 4 days at this gem of a hotel. The location couldn't be better around the corner from the Arena and all the other places of interest are within walking distance. This hotel is very close to the busy tourist area so you can expect to hear noise of people into the early hours but this for me was part of the experience and didn't bother me. I have issues with my knee and this hotel was so close to everything it was great. The staff are so friendly and welcoming and give great ideas of trips and restaurants everyone we dealt with was amazing. The room number 23 is small but it was perfect for us for the stay and I found the bed really comfortable. The room was cleaned every day, had a mini bar we didn't use it. You could order coffee downstairs but we went out for coffee. The room for me was perfect but some may want tea/coffee facilities that more modern hotels. The shower was great and having the shower gel/ shampoo there was great as I didn't have to bring any saving weight in our cases. This hotel was everything I wanted it is a small cosy hotel with a charm that bigger modern hotels just can't compete with. I will be back again and I can't see me staying anywhere else in Verona.

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• User:Ronald D

  Trip type: Couples

  Excellent small hotel near arena

  14 Sept 2024

  Stayed 4 nights in a double room, 1st floor. Beautifully presented room, comfortable bed and reasonably sized bathroom. Excellent front of house experience, friendly staff who provided restaurant recommendations and directions to attractions. Hotel does provide breakfast which we had on first day, typical continental style with a good selection; other days we walked out to piazza Bra for breakfast. Wifi very good throughout entire stay. Would definitely stay again in this hotel. Excellent value for money given hotel experience and location. Federico Baldin, Proprietario at Hotel Torcolo, responded to this review Hallo Ronald,Thank you soooo much for your wonderful review! We’re delighted to hear that you enjoyed your stay, from the comfort of your room to the helpfulness of our staff and our convenient location near the Arena. We're glad you found value in your experience with us and that you appreciated the Wi-Fi and breakfast options.We would be thrilled to welcome you back on your next visit to Verona!Cordiali saluti,Hotel Torcolo (Residenze del Cuore ♥)

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