Sh By The Square Hotel Kyoto Kiyamachi

Recent Reviews: 55

• User:Road54027757445

  Trip type: Couples

  Great Location, Hotel itself wasn't the best.

  09 Apr 2025

  The location of this hotel is wonderful. Central, a short walk to the river and metro lines, and easy to walk to the market. The staff was nice, but there were a few problems and/or things that travelers should know. First of all, if you can avoid doing laundry here, do. It was a necessity for us, and their wash/dry cycle leaves your clothes wet. Then, after putting our clothes in for an additional 2 hours on dry (selected by the staff helping us), the clothes were still drenched. They ended up using a different dryer to complete the job (which we appreciated), but even when we got them back, the clothes smelled like there was never any soap added (supposed to be automatic). This was problematic. Additionally, the room was supposed to be cleaned daily by noon. The first day, the room was not cleaned at all. The second day, the room wasn't cleaned until about 6pm. So to get clean towels, etc., we basically had to ask and/or take some from the cart we found. We made it all work, and loved the city. However, the hotel itself, outside of the fantastic location was not a highlight. ホテルトラベルティン 京都木屋町, 支配人 at Hotel Traveltine Kyoto Kiyamachi, responded to this review Dear Road54027757445Thank you very much for your wonderful review and for describing your stay so beautifully.We are truly delighted to hear that you felt our hotel offered great value and a warm, home-like atmosphere. Creating a comfortable and welcoming space — not overly luxurious, but relaxing and inviting — is exactly what we aim for, so your words mean a great deal to us.We are also pleased that you enjoyed the simple morning bread and drinks in our lobby, as well as the peaceful walk to Kiyomizu-dera. Taking a slow stroll along the Kamogawa River and experiencing Kyoto at a relaxed pace is something we personally love as well, and we are happy that you were able to enjoy it.Thank you for recommending our hotel to travelers who wish to experience Kyoto more deeply. It would be our great pleasure to welcome you again on your next visit.Best regards,Hotel ManagerHotel Traveltine Kyoto Kiyamachi

  Read more

• User:ellisMi5

  Trip type: Family

  Loved this hotel--highly recommend!

  17 Nov 2024

  One of our favorite hotels on our Japan trip. Great location--close to the river and ~20min walk to Kiyomizu-dera and Gion district. There's a bus stop right in front that takes you to Kyoto station in 10-15min. The neighborhood is nice to walk around. We were on an upper level and had a really nice view. The hotel and the room had lots of pretty wood accents with separate toilet and shower off of a little hallway area that led to the bedroom. Comfortable beds and quiet. Friendly staff, eager to help. Simple breakfast-coffee, tea, juice and little rolls/pastries. ホテルトラベルティン 京都木屋町, 支配人 at Hotel Traveltine Kyoto Kiyamachi, responded to this review Dear ellisMi5Thank you very much for your heartwarming review and for highly recommending our hotel. We are truly honored to hear that we were one of your favorite hotels during your trip to Japan.We are delighted that you enjoyed our location near the river and found it convenient for visiting places such as Kiyomizu-dera and the Gion district. It is also wonderful to know that the nearby bus stop and neighborhood walks added to your experience.Your kind words about the room design, wood accents, separate toilet and shower layout, and the view from the upper floor mean a great deal to us. We are especially pleased that you found the beds comfortable and the environment quiet and relaxing.Thank you as well for mentioning our staff. Your compliments encourage our team greatly, as we always strive to provide warm and helpful service.We truly appreciate your feedback regarding our simple breakfast. We will continue working to ensure a pleasant start to the day for all our guests.We hope to welcome you back again on your next visit to Kyoto.Best regards,

  Read more

• User:TPs M

  Trip type: Family

  Central location, pleasant atmosphere

  27 Feb 2024

  We got the Superior Double Room.Location: Very convenient, lots of shops and restaurants nearby, sightseeing by bus very easyStaff: Very helpful, very kindRoom: Room is a bit smaller than on the picture, but adequate with the space and comfortable. We found solutions for both suitcases, one by the door, one on the sofa. If that is too tight for you, you should opt for a bigger room. Extras: Lovely touch with the free coffee/tea/juice corner by the reception Breakfast: Japanese fixed menu, no buffet. There is the city bakery a 10 min walk away, should you prefer continental breakfast.Would I return to Kyoto, I would book it again SH by the square hotel Kyoto Kiyamachi, お客様サービス / フロント オフィス at Hotel Traveltine Kyoto Kiyamachi, responded to this review Thank you for staying at SH by the square hotel Kyoto Kiyamachi.We are very happy to recieve many compliments from you.I hope you spent comfortably and enjoyed your stay in Kyoto.We will continue to strive to improve our service, encouraged your valuable feedback.If you have an opportunity to visit hare again, we look forward to seeing you.Thank you so much.SH by the square hotel Kyoto KiyamachiClerk Handa

  Read more

• User:navahavap

  Trip type: Couples

  Perfect stay!

  18 Nov 2023

  The level of service, attention to detail and bonuses we experienced at this hotel are unparalleled. Large room compared to most hotels in Japan, quiet, amentities, location. Wish every hotel we stayed at during our trip was this wonderful. SH by the square hotel Kyoto Kiyamachi, お客様サービス / フロント オフィス at Hotel Traveltine Kyoto Kiyamachi, responded to this review Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. We are glad that you seem to like our hotel. I hope you spent comfortably here and enjoyed your trip in Kyoto. Thank you for kind review and valuable feedback. We look forward to seeing you again.SH by the square hotel Kyoto Kiyamachi Clerk Yamamura

  Read more

• User:Valentina M

  Trip type: Couples

  Nice location but not clean

  13 Nov 2023

  The hotel was nice and in a great location however, it was very dirty as you can see in my picture. It had hairs from other guests and the sink has mold from not cleaning at all. In addition, you can also tell it has not been vacuumed at all SH by the square hotel Kyoto Kiyamachi, お客様サービス / フロント オフィス at Hotel Traveltine Kyoto Kiyamachi, responded to this review Thank you for your stay at SH by the square hotel Kyoto Kiyamachi. I am sorry for bothering you about the room you stayed. We shared your opinion and try to improve our quality of room cleaning. Thank you for your valuable feedback.SH by the square hotel Kyoto Kiyamachi Clerk Yamamura

  Read more