Richmond Hotel Naha Kumoji

Recent Reviews: 808

• User:footloose2000

  Trip type: Family

  A gem in Naha

  19 Nov 2024

  We stayed here for one night, on the last night of our Okinawa trip. We were a family of four adults and hotel was kind enough to put extra beds to accommodate all of us. The room was spacious. Bathroom was small but with adequate toiletries (only bath and shower gel and hand soap) and a great shower. The beds were of great quality and I had one of the best sleeps in my life.The reception staff were friendly with check in and check out and also calling a cab to the airport. The hotel is centrally located with easy access to the shopping streets, the pottery streets, the mono rail station etc. We did not have any meals here. There was complimentary coffee, tea and ice creams. There is an adjoining Seven Eleven which made it super convenient. The lobby also displayed Okinawan shirts that one could rent for a payment.The toiletries were placed in a cart in the reception and guests could help themselves without wastage. The wifi worked wonderfully well both in the room and in the common areas. I would highly recommend Richmond hotels if you need an affordable stay in Naha. 弘和 三沼, 支配人 at Richmond Hotel Naha Kumoji, responded to this review Thank you very much for choosing Richmond Hotel Naha Kumoji.We are very touched by the many compliments we have received and are filled with gratitude to you.We are very happy that you and your family had a relaxing stay at our hotel.We are also pleased to hear that our front desk staff provided friendly service and assisted you with transportation arrangements. We are glad to hear that you were satisfied with our complimentary amenities and Wi-Fi service.Our staff is truly honored by your description of our hotel as the “A Gem in Naha” and we promise to be as you have called us. We sincerely look forward to welcoming you again.

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• User:SwendyT

  Trip type:

  Amazing Service

  01 Mar 2020

  We stayed there for a night from 15th Feb 2020 to 16th Feb 2020 for a night. Prior that, we contacted the hotel in advance to check if we can leave our luggages on 14th Feb 2020 as we were going to Zamami Island for a night first - hotel assured us there are no issues with this and true enough, the whole thing was fuss-free. And when we checked in 15th Feb 2020 evening, they even have our luggages placed in our room which was a pleasant surprise. Would like to show our appreciation to a specific staff (whom I didn't get the name unfortunately) who helped us to check in on 15th - when we checked out the next day on 16th, we left our luggages in the morning with the hotel first. While we were out roaming about, it started to rain so we bought an umbrella to share. We went back to the hotel in the afternoon to pick them up for our flight - was doing some repacking in the lobby when this staff came and gave us an umbrella so that we don't have to share during our journey to the airport. We left and he came chasing after us after a few mins as I left my luggage keys on the lobby table! We are really so appreciative of him going the extra mile in his customer service which definitely deserves a proper praise! 賢太 吉田, 支配人 at Richmond Hotel Naha Kumoji, responded to this review Thank you for using our hotel this time.Please use our hotel if you have the opportunity to come to Okinawa again.I'm looking forward to seeing you again.Please accept my deepest thanks.Richmond Hotel Naha Kumoji

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• User:JerelynTan

  Trip type: Couples

  Average hotel. Good location

  02 Aug 2019

  The hotel is decently clean. Room looked a bit tired and is smaller in size than Le Blion. The pillow was firmer / fuller than most of the hotels I stayed in through the trip in Okinawa, which provided better sleep (most of the rest of the hotels pillows were too flat). Location was good as it’s a stones throw from meibashi station facilitating travel to the airport, otherwise would have preferred Le Blion. nkumoz, フロント オフィス マネージャー at Richmond Hotel Naha Kumoji, responded to this review Thank you for staying at our hotel.We look forward to your next visit.Thank you for sharing your review with us.reception,

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• User:papablack2016

  Trip type: Business

  朝食は期待通り

  18 Jan 2019

  今回初めて利用したが、国際通りからも近く、便利なロケーションにあるホテルです。朝食は「沖縄の朝ごはん」と名するくらい種類は豊富でした。静かな部屋でもあり、設備にも問題ない。This hotel was used for the first time this time, but it is close to the international street and convenient location. Breakfast was abundant in kind as "Okinawa morning meal". It is a quiet room and no problems with facilities. nkumoz, フロント オフィス マネージャー at Richmond Hotel Naha Kumoji, responded to this review この度は私どもリッチモンドホテル那覇久茂地をご利用いただきまして誠にありがとうございます。papablack2016 様の仰る通り、人気観光地の国際通りや繁華街の松山、離島行フェリー乗り場である泊港(とまりん)まで徒歩10分程度でアクセスできる場所にホテルがございます。ゆいレール最寄駅の美栄橋駅から徒歩3分程度でございますので、沖縄観光の拠点にぴったりのホテルだと自負しております。朝食につきましても、ご満足いただけたご様子に大変安心いたしました。私どもの朝食は和食・洋食・地元料理がお腹いっぱい食べれるビュッフェ形式でございます。自分で作るタコライスやとろとろに煮込んだソーキ(豚のあばら肉)はお客様からも大変好評をいただいております。また沖縄にお越しになるご予定がございましたら、ぜひ私どもホテルをお役立てくださいませ。お忙しい中ご投稿いただきまして重ねてお礼申し上げます。papablack2016 様のお戻りを従業員一同心よりお待ち申し上げております。フロント　大山支配人　吉田

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• User:yuensamuel

  Trip type: Couples

  Hotel in good location and good breakfast

  07 Nov 2018

  They served good breakfast everyday. It is located in a good location at only 5 min walk to metro station. Staffs are very nice and helpful. They spoke in fluent English. Got an early check after the morning flight. A Handy mobile was given in your stay period. It made a very good use in surfing internet and GPS direction in Okinawa.