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Dormy Inn Ueno Okachimachi

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Dormy Inn Ueno Okachimachi

locationTokyo City, Tokyo

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About  Dormy Inn Ueno OkachimachiAbout Dormy Inn Ueno Okachimachi

Location

This hotel is located in Tokyo.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A desk is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

There is a restaurant on the premises. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Dormy Inn Ueno Okachimachi Amenities at Dormy Inn Ueno Okachimachi

  • Facilities

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      Air conditioning

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      Bicycle Cellar

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

101

Very Good

89

Average

19

Poor

1

Terrible

1

Recent Reviews: 211

  • User:Anthony N

    Trip type: Solo travel

    (Relatively) cheap and comfortable in Tokyo

    rating03 Apr 2026

    Room: small, as you may expect, but sufficient for one person. There's a small desk and closet area with a chair. Mini fridge was very helpful in managing food. Despite being by an elevated highway and railway I didn't have problems with noise, though I was on the 10th floor. I'd stay here again.Location: very close to Ameyoko Market (endless food options and stores selling various items from kit kats to shoes) in addition to the department stores and kombini that are ubiquitous in Tokyo. Also close to the skyliner to Narita from Ueno station.Other: I enjoyed the morning yogurt drinks, evening ice cream, and ramen noodles. Also nice of them to supply cutlery on the 12 floor. The free laundry (Y100 for dryer) in the bath area was especially helpful, I just hung my laundry in my room to dry after turning on the dehumidifier. All the staff also seemed to speak functional English. Drawbacks: As others have noted, there's only one elevator for 108 rooms, so it can get busy at peak times. As a tourist I didn't have normal hours, but I wouldn't be surprised if you had to wait during the peaks.
  • User:jal747

    Trip type: Family

    Hotel with a nice onsen

    rating27 Dec 2025

    Google Maps says the hotel is 6 minutes walk from JR Ueno Station, but with all the people on the street (super crowded in the evening when we arrived), it took us around 15 minutes. The hotel is small and the lobby is on the second floor. The hotel only has one tiny elevator which is very inconvenient because often it’s full and have to wait for the next one. The onsen is small but clean and nice. The room is small and we can’t fully open our suitcase. Breakfast buffet was not as good as other Dormy Inns we stayed at before, in terms of food options and quality. However, staff are helpful and efficient. I chose this hotel because of the Dormy Inn brand, but seems like this location is not as good as other ones.
  • User:Dickson90

    Trip type: Solo travel

    Value for money with rooftop hot spring, free soba and ice cream!

    rating08 Jan 2025

    I stayed for four nights at this property, and I must say I enjoyed it a lot more than I expected. The room is alright by Japanese room standards, which is good for solo or couples.What I appreciated was the facilities such as the rooftop hot spring, laundry machines and free soba noodles at night for example. The hot spring really helped a lot after long walking day outside.The breakfast is mainly Japanese style small dishes or portions as well as coffee and tea. Was okay for me but Western travelers looking for international tastes may not get used to this.The location is also not bad as it is within a few minutes of walking distance to Okachimachi Station (Yamanote Line), as well as eateries and a FamilyMart konbini nearby.Would definitely come back to Dormy Inn if I ever visit Japan again!
  • User:Tabby B

    Trip type: Couples

    Great location and a lot of freebies

    rating28 Jun 2024

    PROS:1. Location -350 meters away from Keisei Ueno station where you can ride the Keisei Skyliner to Narita airport-100 meters away from Ameyoko market-650 meters away from Ueno park where you can find the Tokyo National Museum, National Museum of Nature and Sciences and Ueno Zoo, please be reminded that these are closed on Mondays2. Clean and comfortable rooms3. Lots of freebies such as yogurt drinks, popsicles, snacks, and ramen (from 21:30 to 23:00)4. Nice breakfast selection with mostly traditional Japanese fareCON:1. Room was a bit small
  • User:Kahanalei

    Trip type: Solo travel

    Pros and cons of staying here:

    rating28 May 2024

    Checked in at 7pm for a 4 nights stay between 5/22/2024 - 5/26/2024 and was given room 404, a corner room with a twin sized bed - no issues or a wait checking in, since I was the only one there at that time of day. Previously while in Ueno 5 yrs ago, I stayed at the Hotel Sardonyx that’s down the street from this hotel and at a hotel near Shinobazu pond, that’s now called Hotel Pasha Grand. I picked this hotel due to its mostly positive reviews from travelers, the reasonable price for a room and most importantly, the proximity to Keisei Ueno Station and JR Ueno Station. From my experience going to Japan, it helps to be as close to the train station as much as possible, especially if you’re going to be hauling stuff from shopping and/or luggage around, and you’re not utilizing the luggage delivery service from the airport to hotel and vice versa. I knew in advance the room was going to be tiny and when I stepped in, sure enough it was. Barely enough space to place your suitcase, if you’re planning to have it flat and/or open. I placed mine, flat with the top propped up, right by the bed, in front of the open closet (as it was too much trouble to zip and unzip the suitcase all the time), but to maximize space, it’s best to have it closed and upright next to the closet, or in the hallway at all times. The open closet has about 6 or so hangers. In terms of total sq ft of floor space, I think the APA hotel might be worse in that it’s even less floor space, though. Upon arrival in your room there’s a bottle of water and a jelly dessert for you in the fridge. Body soap, shampoo and conditioner are POLA brand. There is no electrical outlet in the bathroom, so the hair dryer can only be used in the main room at the desk, which has no mirror.Although I communicated with hotel staff in Japanese, the front desk staff speaks English, so that’s a plus for anyone who doesn’t speak Japanese. Hotel staff were nice and when I didn’t know what happened to my room key card and asked for a replacement - they didn’t charge me for it (after returning to my room, I discovered that I never lost it and had simply forgotten to take the original room card with me, as I was in a rush most of my few days in Japan).Note that there is only one elevator in this hotel, so with 12 floors, if you’re in one of the lower floors like I was - it’s likely at times that by the time the elevator makes it to your floor, it’ll be packed with guests from the upper floors. After this had happened to me once, I learned my lesson and took the stairs during my rest of my time there when going down from the 4th fl to the 1st, with the exception of when I had to haul my luggage down to check out. Going up was no problem, as the elevator was never full. I used their microwave oven that’s on the 12th fl, once, but this was definitely the most disgusting and unpleasant part of my time at this hotel. When I got to the room housing the microwave, another guest was using it at the time, so I waited a few minutes before he was done. When I attempted to use it, I immediately felt that the microwave oven’s handle was covered in grease from the previous person(s) who used it, which was hella gross - that and the entire microwave plate was covered in grease. Since there’s no sink and no paper towels, napkins or tissue in the room that has the microwave, nor is it manned by staff, I could see how easily this could happen. . . I’m glad that I had gel hand sanitizer on me at the time - it helped a little, but I’m pointing this out as it’s possible you may experience something similar. I did not use their onsen, nor did I try out their breakfast. In retrospect, I should’ve had their breakfast at least once, just to see what it was like (it’s ¥1,800 if you didn’t choose to the option to have breakfast added to your room rate when you’d booked), but I mainly had food from the conbini, which has items that are tastier than a meal one could get at some American restaurants. Would I stay here, again? I have mixed feelings about this place. There are clear pros and cons. The location is excellent, in that it’s so close to both Keisei Ueno Station and JR Ueno station, it’s about a 6-7 min walk. They allow you to have them to hold your bags, even after the check out time of 11am, for the purpose of coming back a bit later to pick them up, which is nice if your flight departs in the early evening hours and you don’t want to get to the airport way too early. If I was traveling on a budget and money was a factor, then yes, I’d stay at this hotel again, but I’d book a larger room, if available. Note that the largest room on each floor is right near the elevator, so choosing that means it might be a bit noisy at times, due to guests congregating while waiting for the lone elevator to arrive, which sometimes takes minutes. If I could afford someplace else that had a bigger room and more than one elevator in Ueno, then I’d stay somewhere else, but with the understanding that I’d sacrifice the location being further away from the train stations.

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