Futakotamagawa Excel Hotel Tokyu

Recent Reviews: 144

• User:Kristine G

  Trip type: Couples

  A good start to our Japan tour.

  25 May 2026

  We stayed in this motel, as part of a tour group. Whilst our room was small, by Australian standards, it was lacking nothing and was perfectly comfortable for our needs. Location was excellent…2 express train stops into Shibuya, 7/11 a 5 minute stroll away, large shopping centre on the same block, nice view of the river & a quiet safe area.We didn’t have an opportunity to have dinner at the restaurant, but…the breakfast buffet was unbelievably good! Every delicious dish you could think of, wonderful attentive staff, nicely appointed dining area & views. We would happily stay here again. エクセルホテル東急 二子玉川, Other at Futakotamagawa Excel Hotel Tokyu, responded to this review Thank you very much for choosing Futakotamagawa Excel Hotel Tokyu. Thank you again for taking the time to provide us with your feedback. We will do our best to make your stay more comfortable.

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• User:Paul7878

  Trip type: Solo travel

  Great Views

  29 Apr 2025

  The hotel is a six minute walk from Futako-Tamagawa Station and the station is 9 to 15 minutes from Shibuya. If you can handle the location, the hotel is great. The rooms are larger than normal Japanese hotels. I guess it's because of the location. Rooms with a river view can see Mount Fuji on clear days.I didn't try the restaurant. The public bath was clean and not too hot; even though the thermometer said 42 Celcius. Check-in and check-out was fine. There is a coin laundry and laundry service.At the base of the building, there is a shuttle bus to Haneda that runs every hour. There might be a bus for Tokyo Disneyland too.The only drawback is the train noise. The windows are not double-paned. I suggest bringing earplugs if you're a light sleeper.

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• User:CCstar14

  Trip type: Family

  Nice location and friendly staff

  28 May 2024

  We stayed here as a family of three for three nights. The room was lovely and clean and very quite. Lovely view out the window. There was a coin-operated laundry, vending machine and microwave in a communal room which was handy to have. The room was very small and there was not much room to put suitcases and a pram. The airport limousine bus has a service that stops directly in front of the building. Nice place to stay if you are looking to stay away from the hustle and bustle of Tokyo, English speaking staff.

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• User:smithvickyc

  Trip type: Family

  Great hotel in Tokyo area

  23 May 2024

  While the room was small compared to US hotels, it was adequate and quite lovely for our stay in Japan: fully functional, comfortable beds, and excellent housekeeping. The only shortcoming, which is probably a US standard, was the limited drawer availability or area to store clothing and accessories acquired for a 2-week stay. The hotel staff is very friendly. It is also located close to the train station and FOUR multi-level malls, with each mall having one or more floors dedicated to restaurants. Highly recommend the hotel

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• User:Sabrina G

  Trip type: Family

  Overall good stay

  21 Apr 2024

  The parking structure is underground. There are 2 sides to the building, the hotel side and the work-space side. The hotel side has 3 elevators. 2 elevators get you to the 30th floor where the reception desk is located, however, 1 of those elevators get you to the parking area (so if you come down the left elevator and need to down to the parking area, you need to exit the elevator on the 1st floor, select the down button and enter the elevator on the right). Once you reach the 30th floor and check in, you have access to another elevator that is only accessible to hotel guests. That elevator takes you to either the 28th or 29th floor by access of your hotel room card. The 29th floor houses vending machines, a microwave, 2 washer/dryer combos and an ice machine, as well as, a public bath for men, a separate public bath for women that utilizes a separate key card for. The rooms was a small but decent size. The room lights for the entrance and room side are on the bedside table. There are 2 magnets on the backside of the door what you're supposed to put on the front side of the door if you want the cleaning staff to come in and throw the trash, change the towels, or both. We didn't realize those were magnets until day 4 as they look like they're fixed to the door. The restroom light is located outside of the bathroom door. The room does have blackout shades that you have to pull down which was great. The headboard has lights on both sides and outlets in them as well. The entire room has US style outlets and the bedside table has a charger that takes USB and wall plugs. The room does have a safe, a mini fridge, hangers and storage space (very minimal space), a tv, free Wi-Fi (the password is given at the reception desk). The movies on the tv are $1.00 each to rent and I believe you purchase that on the 29th floor in the vending machine area. The room did have a small chaise, house slippers and robes. The restroom was Western style but also had a bidet. The tub was a deep tub so those with knee or leg issues should be aware of this. I', 5'1" and my husband is 5'6" and we both almost tripped getting in/out of the tub after our showers. The showerhead is adjustable to child height or adult height. There is a red button on the temperature gauge that I didn't know was even a button until I said I missed my scolding hot showers. My husband figured it out for me. Push the red button down to move the temperature gauge to a hotter temperature. The bathroom is stocked with individually, prepackaged items including hair brushes, toothbrushes that came with small tubes of toothpaste (they taste like charcoal so please be advised before using it if you don't like the flavor of charcoal), razors with pre-packaged shaving cream, cotton swaps, and hair ties. If you do not utilize any of those amenities, there is 2 green wood tokens that you take with you to checkout which lets the staff know you didn't use any of those items which helps reduce waste and recyclables. The parking fee is 2,500 yen per 24 hours. You take your ticket with you to the counter before you leave the building. They ask for your room number, validate your parking and then when you're leaving the parking area, you put the parking ticket in the machine first then the validation ticket. Repeat the process every time you're going to leave the building with your vehicle and then you pay back the total cost at the end of your stay. We stayed for 5 days and paid a total of 12,500 yen which came out to $80.76 in addition to the hotel stay. The building is also attached to a mall/shopping center witha 24 hour Mcdonalds, other restaurants and stores in the shopping center/mall and throughout Tokyo open at 10 am. There is also a 24 hour 7-11 nearby. The mall area also has a taxi location, bus pick up/drop off, and train station for easy access to get where you need to go if you don't rent a car. Also, do not rent a car. Take the public transportation as there is no free public parking and all highways require tolls to be paid (always enter the ETC toll lanes that have ETC in a purple background with a / and green on the other side. We entered the wrong one and got stuck until someone came to help. Also, central Tokyo is about 30 minutes away from the hotel by car so plan accordingly.

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