Sotetsu Fresa Inn Nihombashi-Ningyocho

Recent Reviews: 406

• User:良明 山

  Trip type: Solo travel

  Great hotel.

  02 Oct 2024

  I stayed here for 3 nights and 4 days when I traveled to Japan.We were very pleased with the staff and the beautiful interior.We had an enjoyable trip with the help of the staff who also told us about nearby tourist attractions!I will stay at this hotel again next time I come to Japan. Nihombashi Ningyocho Sotetsu Fresa Inn, General Manager at Sotetsu Fresa Inn Nihombashi Ningyocho, responded to this review Thank you for using our hotel.We apologize for the late reply.We are very happy that you had a comfortable stay.Thank you for your kind words about our staff.They are very encouraging.We are very happy to hear that you would like to stay at our hotel again.We look forward to seeing you.Reception

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• User:Partha B

  Trip type: Couples

  Very conveniently located nice and clean hotel.

  21 Apr 2024

  Very well located hotel, away from road traffic noise but walking distance from Sub-way station. The location has plenty of restuarants( including a Mcdonald's), Lawson and other grocery stores near by. The Tokyo Central Station is about 10 mins by Taxi.The hotel rooms are small , okay for a couple, but are very clean and tidy with all essential amenities readily available. The room we were in had an addition space to accomodate our luggage and this was very convenient.The breakfast was very good and wholesome with adequate western and local Japanese choices.The staff at the reception was eager to help and so were the housekeeping staff.Overall, quite an enjoyable experience and a good value for money. Nihombashi Ningyocho Sotetsu Fresa Inn, General Manager at Sotetsu Fresa Inn Nihombashi Ningyocho, responded to this review Thank you very much for using our hotel this time.Thank you for your high evaluation.We are very happy to hear that you enjoyed your stay with us.We will continue to strive to improve our services.Please use us again when you come to Tokyo.All the staff are looking forward to seeing you.reception

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• User:AshleyT555

  Trip type: Solo travel

  Good location and staff service

  08 Mar 2024

  Good hotel service and location The good: 1. Staff at breakfast area and reception and amenities providedNot so good: 2. breakfast consist mostly of instant food, room cleaning not well done - I found a cup with lipstick stain. Musty smell in 1 lift.3. Stayed 4 days in Level 9 room bigger,right configuration,4. Stayed 2 days in Level 4 room.left configuration, cleaner, smaller Nihombashi Ningyocho Sotetsu Fresa Inn, General Manager at Sotetsu Fresa Inn Nihombashi Ningyocho, responded to this review Thank you for staying with us.Thank you for your valuable feedback.We also apologize for the lack of cleaning.We will share information with our staff and strive to make improvements based on the opinions we receive from our customers.All the staff

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• User:997sallyb

  Trip type: Couples

  Good base to explore Tokyo

  17 Jan 2024

  We were assisted during checked in, rather late around 11:30pm, as the journey from the airport was 45 minutes. Staff greeted us with big smile.The temperature in the room was really hot and stuffy. Although thermostat can be adjusted, however, once touched, there was only cold air. Got to inform the front desk to resolve it. Heat can only be controlled by front desk.Breakfast was good, 2 main set dishes. One Japanese and one western fusion. The rest was buffet style.There are many restaurants surrounding the hotel. Spoiled for choice.3 different metro lines nearby to get to various places in Tokyo.The staff don't speak much English but they tried their best to help with a translator.Friendly staff. Nihombashi Ningyocho Sotetsu Fresa Inn, General Manager at Sotetsu Fresa Inn Nihombashi Ningyocho, responded to this review Thank you for staying with us.All of our staff members are happy to receive your high evaluation.We apologize for any inconvenience caused regarding the air conditioning.We will do our best to inspect our equipment.In addition, all of our staff will do their best to provide the best service to our customers.We look forward to seeing you again.All the staff

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• User:andrei_petrescu

  Trip type: Solo travel

  Good location, good value for the money, great service but not amazing

  27 Nov 2023

  When I arrived at the hotel, I was initially dissatisfied with the conditions and the value for money. However, as soon as I realized it is a convenient, mid-range business hotel for Japan, I thought I got a good deal. The hotel's location is very convenient—it’s a 7-minute walk to the Metro Station. Everything was very clean in the room and around the hotel. Downstairs at the reception, there were numerous amenities available, including toothbrushes, shaving supplies, face masks, and bath salts, which was a nice touch.The rooms are not very big, but this is common and standard for Japan. The toilet and the shower were also not very spacious. I did have a window, which was nice, and pajamas were provided. Unfortunately, the pajamas were too small for my size (I am 184 cm), making the room feel a bit cramped. However, having a window and a bathroom with a toilet equipped with typical Japanese options was a cool feature.The breakfast was not amazing but sufficient. You get to choose from two types of dishes—local or Western. The Western option was not that good, but there were fresh juice, rice, and different soups available. The staff was very nice, kind, and helpful every day. Check-in was very quick, around four minutes, and I could go to my room. The room was cleaned daily. Overall, I think it was a nice hotel, albeit a little expensive compared to European standards, but in line with the standard for Japan. Nihombashi Ningyocho Sotetsu Fresa Inn, General Manager at Sotetsu Fresa Inn Nihombashi Ningyocho, responded to this review Thank you very much for using our hotel this time. Thank you for your detailed and thorough review. We are very happy that you liked the location of our hotel and the service of our staff. We apologize for any inconvenience caused regarding the pajamas and room amenities. We will continue to strive to further improve our services based on customer feedback. We are really looking forward to seeing you again.

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