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The Tokyo Station

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The Tokyo Station

locationTokyo City, Tokyo

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About The Tokyo StationAbout The Tokyo Station

Location

This hotel adjoins Tokyo Station, the main hub of Tokyo, and is conveniently surrounded by many places of interest, including the Imperial Palace, the Marunouchi business area and the Ginza shopping district. As the property has comprehensive access to JR trains, Shinkansen bullet trains and subways, guests will find they have practical and convenient links to almost anywhere in the city, suburban areas and to as far as the north/south prefectures of the main island.

Facility

The hotel was built in 1915. 150 rooms, including 2 junior suites, 5 suites and 142 double rooms, are located on 4 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and massage treatments.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Tokyo Station Amenities at The Tokyo Station

  • Facilities

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      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

LocationLocation

Map preview

Around this property:

City Centre

0 m

Tourist Centre

0 m

Train Station

0 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1618

Very Good

326

Average

67

Poor

16

Terrible

7

Recent Reviews: 2034

  • User:Ingrid B

    Trip type: Family

    Elegance Personified - a true ‘Special Occasion’ hotel.

    rating20 Oct 2025

    Nestled within the skyscraper surrounds of Tokyo, sits the truly beautiful Tokyo Station Hotel. From the moment you walk through the doors, you know this stay is going to be something special. Staff...

  • User:Jon V

    Trip type:

    Good but not 5 star great!

    rating19 Oct 2025

    I’ll start with the positives. It is absolutely a beautiful historic hotel. The rooms are wonderful. Not large by any means, but it is Tokyo. I will say that in other major cities around the world a...

  • User:Laurie P

    Trip type:

    Superb

    rating11 Oct 2025

    We only stayed one night (unplanned layover) but it was exactly the soft-landing we needed after a delayed overnight flight and missing our connection. The staff was all-pro, so kind, and spoke...

  • User:farandexotic

    Trip type:

    GLORIOUS HOTEL IN THE MIDDLE OF A GLORIOUS CITY

    rating03 Oct 2025

    I had another repeat stay at this very comfortable hotel, which has so much going for it. It's very centrally located, being part of the Tokyo Station building complex, making travel to different...

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