Grand Tala Bay Resort Aqaba

Recent Reviews: 3212

• User:rayan q

  Trip type: Friends getaway

  Fun at the beach talabay

  03 Apr 2026

  Really good experience had fun at the beach and the extra fun activites

• User:Ahmad A

  Trip type: Friends getaway

  Great time

  02 Apr 2026

  We like everything, our stay was enjoyable, entertainment team is amazing, service is high Moussa K, at Grand Tala Bay Resort, Aqaba, responded to this review Dear Ahmad,Thank you so much for your kind review. We are delighted that you had a great time with your friends and that you enjoyed every aspect of your stay. It is wonderful to hear that our entertainment team made your experience memorable and that you found the service to be of a high standard.Your encouraging words are a great motivation for our staff, and we look forward to welcoming you again soon for another enjoyable and unforgettable stay at Grand Tala Bay.Warm regards,

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• User:Marie D

  Trip type: Family

  Definitely not a 5 stars hotel

  10 Feb 2026

  We asked for an upgrade because the roomwas very small for 3 persons and was noisy (dormir in front of the road). We went to a suite, which was very big but the quality of the room was not as expected. It definitely needs a refresh. The spa was closed, not enough towels despite the low number of customers, not enough umbrella. A lot of children on the pool restricted to adults, jumping on the bed and the pool. Service was ok but not fantastic. It is definitely not what we expect from a five stars hotel and it gives the impression that there’s no captain on the boat. Moussa K, at Grand Tala Bay Resort, Aqaba, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your stay did not meet your expectations and that several aspects of your experience fell short of what you anticipated from a five-star property.We regret the inconvenience caused by the initial room size and noise, and while we were able to provide a suite, we understand your disappointment with its condition. Your comments regarding the spa closure, towel and umbrella availability, and pool supervision are very important to us. I will personally review these matters with the respective departments team to ensure corrective actions are taken.Please accept our sincere apologies for the shortcomings you encountered. We value your observations as they help us identify areas where we must improve. Our team is committed to enhancing both service and facilities, and we hope to have the opportunity to welcome you again with a much better experience.Warm regards,

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• User:Caroline D

  Trip type: Friends getaway

  AVOID THIS HOTEL

  20 Jan 2026

  Checked into this hotel with my friend and we went straight to the beach. When we came back to the room my friend noticed that there was money taken from 2 separate compartments in her bag. We notified management and the way they handled the situation was nothing short of disgusting. I have never experienced anything like this. We were sat in reception for over two and a half hours, 6 men surrounding us and interogating my friend. They finally admitted that a member of their staff had used their key card to enter our room within minutes of us leaving the room and he had no reason to do so.They advised that night that they would do further investigation and the next day my friend was again askednthe same questions over ans over again and after all that they advised that they found no irregularities and took no accountability. I havd never felt so unsafe in a hotel as i did there.Jordan is a beautiful country, and we stayed in 4 other hotels during our time there with zero issues, you can get robbed anywhere you go, however it was the way this hotel handled the situation that made a horrible experience worse. Moussa K, at Grand Tala Bay Resort, Aqaba, responded to this review Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay was overshadowed by this distressing experience. Guest safety, comfort, and trust are of the utmost importance to us, and we take any report of irregularities very seriously.As you are aware, our management team immediately initiated a thorough investigation upon receiving your report. This included reviewing key card access records, interviewing staff, and conducting internal audits. We also communicated with you directly during your stay and followed up again after your departure to share the findings. Despite repeated and detailed checks, no evidence was found that could condemn any member of our team.We understand that the process felt lengthy and uncomfortable, and we regret that our efforts to investigate thoroughly may have added to your frustration. Please know that our intention was never to cause distress, but to ensure that every possible angle was examined with transparency and diligence.We deeply value your comments, as they help us refine our procedures and communication. While we are confident in the integrity of our staff and the results of our investigation, we remain committed to continuously improving how we handle sensitive situations to ensure guests feel safe and respected at all times.Jordan is indeed a beautiful country, and we regret that your experience with us did not reflect the warmth and hospitality we strive to provide. We hope you may consider giving us another opportunity in the future to restore your confidence in our resort.Hotel Management

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• User:DonnaButler87

  Trip type: Family

  Looks are deceiving - do not stay here.

  19 Jan 2026

  Would not stay here again. We were travelling around Jordan, this was our 4th hotel and only one where we got an uneasy feeling in. Initial impressions were that it was fabulous however -Our room was filthy - there was a big wad of chewing gum stuck on the inside of the shower wall, and a big dirty boot print on the bedroom wall with a dead mosquito still stuck in it. Windows covered in handprints. Wish I'd taken more photos. Breakfast was terrible - it was cold, a big selection of food, but the quality was not good. I also waited 40 minutes for 2 drinks. The bar man took my order and said he would drop it down, but then kept serving other people at the bar. Had to go back up twice, in the end our drinks were just left sitting on the bar.The worst of it however was that members of our group had money stolen from their room, within an hour of checking in, by a member of staff. The hotel management acknowledged that a staff members key card had been used to enter the room after check in - but still, took no accountability, I don't understand this? It was handled horribly.Jordan is a beautiful country, you can get robbed anywhere you go, however it was the way this hotel handled the situation that made a horrible experience worse. Avoid. Moussa K, at Grand Tala Bay Resort, Aqaba, responded to this review Thank you for sharing your feedback. We are truly sorry to hear that your stay did not meet expectations and that you left with such an impression of our hotel. Cleanliness, service quality, and guest safety are priorities for us, and we regret that you felt these standards were not upheld during your visit.Your comments regarding room cleanliness, breakfast quality, and bar service have been shared with the relevant departments to ensure corrective action is taken. We are committed to learning from this feedback and strengthening our procedures so that future guests feel fully comfortable and cared for.Jordan is indeed a beautiful country, and we regret that your time with us did not reflect the warmth and hospitality we strive to deliver. We hope you may allow us another opportunity in the future to restore your confidence in our resort.Kind RegardsHotel Management

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