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Homelatvia

Pullman Riga Old Town

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Pullman Riga Old Town

locationLatvia, Riga

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About Pullman Riga Old TownAbout Pullman Riga Old Town

Location

This hotel is located in the heart of Riga.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Pullman Riga Old Town Amenities at Pullman Riga Old Town

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

495

Very Good

256

Average

108

Poor

47

Terrible

25

Recent Reviews: 931

  • User:noscreennamethanks

    Trip type: Family

    Average

    rating04 Jun 2026

    Average hotel - it’s not really worth 5 stars. There is no immediate drop off point outside the hotel, so suitcases had to be dragged across a park to the drop off point - no hotel staff offered to assist which is what you would have expected from such a highly rated hotel. The bar/lounge area is very small. Our room was like a prison cell; really dark and hardly any natural light. The in-room facilities were basic, the tea/coffee was not replenished properly. The swimming pool is a total joke - it’s a lap lane at best and even then you scrape your fingers & toes on the sides as it’s so small. We ate breakfast in the hotel once - it was terrible! £25 euros pp is really overpriced for a very poor breakfast selection. The scrambled eggs were like rubber. Had to chase down a waiter to order off the specials menu - the potato pancakes were average at best. On the plus side, the hotel is ideally located in the old town with plenty of really nice restaurants near-by. The room was very clean.

  • User:tulpje07

    Trip type: Couples

    A perfect choice!!

    rating31 May 2026

    The hotel is located very conveniently directly in the old town, all major sight-seeing can be done on foot.Good restaurants are very nearby.The hotel has a very pleasant atmosphere, quiet and friendly. Check in went smooth.There is a nice lobby and bar.Our room was quiet (as requested) and clean. The beds (twin) were very comfortable, we slept very well. Windows can be partly opened. Beware of mosquitos though, the insect screens are there for a reason!The room has coffee/tea making equipment, air conditioning, a nice armchair and a desk.The bathroom has a separate toilet and a walk-in shower and enough space for two toiletry bags. Water pressure is very good. Toiletries very nice (C.O.Bigelow), with shampoo and conditioner, and of course shower gel and body lotion.The magnifying mirror was placed so that light actually shines on your face. Fantastic!Breakfast is good, but not 5 stars good.I missed plain yoghurt (there was kefir and lactose-free yoghurt and fruit-yoghurts), a lot of different fruits, fried vegetables.The fish was absolutely great though!The food was not refilled fast enough. Every day the tea glasses were gone and I had to ask for them.The room is a long, elongated space, with tables mid room and on one side. This brings about people constantly passing behind you when you are eating, wherever you are sitting. There is a swimming pool and a sauna. The pool looked very nice, unfortunately we had no time to go swimming. The gym also was good, with all the basic machines and weights. The restaurant looks nice, but has steep prices. We did not eat there, so maybe the quality justifies the prices. All staff and personel was very friendly and helpful. And all spoke perfect English!Tip: When you use public transport from RIX to the hotel take bus 22 till Grecinieko Iela and change there to tram 5 or 8 till stop National theater. Riga has a lot of cobble stone streets, which are not good for the wheels of your suitcase. From Nat.Theater it is a 2 minute walk to the Pullmann.

  • User:WorldWanderer1791

    Trip type: Solo travel

    Excellent hotel

    rating25 May 2026

    Excellent hotel in an excellent location in the Old Town. Very clean room, excellent wifi, and very friendly and helpful staff. Highly recommended. Ivo Kurvins, Guest Services / Front Office at Pullman Riga Old Town, responded to this review Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ivo KurvinsGuest Relations OfficerPullman Riga Old Town Hotel

  • User:SFO_Drew

    Trip type: Business

    Good location, but with disappointments

    rating21 May 2026

    Great location for walking - but they did not warn that drop-off and pickup are restricted as the hotel is in a permit-only zone. I had to lug my suitcase across cobblestone streets for quite some distance on both days. (Despite trying to coordinate a pickup permit with staff.)Service was lacking during my stay. Rooms are basic and did not have amenities that I generally receive at other Pullmans. Check-in and check-out were both delayed due to only one staff for a line of guests. No ALL/Accor priority check-in or express key drop, and my Platinum loyalty status was not acknowledged at all. Ivo Kurvins, Guest Services / Front Office at Pullman Riga Old Town, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at Pullman Riga Old Town. While we are pleased that you appreciated our central location, we sincerely regret the inconveniences you experienced regarding transportation access, service delays, and the recognition of your ALL Platinum status.Please accept our apologies for not meeting your expectations on this occasion. Your comments have been shared with the relevant teams, as they help us identify areas where we must improve the guest experience.We do hope to have the opportunity to welcome you again and provide you with a smoother and more personalised stay.Warm regards,Ivo KurvinsGuest Relations OfficerPullman Riga Old Town Hotel

  • User:Tuukka13

    Trip type: Couples

    NICE HOTEL WITH A GOOD LOCATION

    rating29 Mar 2026

    Nearby everything, recently renovated fine hotel. Ivo Kurvins, Guest Services / Front Office at Pullman Riga Old Town, responded to this review Dear Valued Guest,Thank you for your kind feedback regarding your stay at Pullman Riga Old Town Hotel.We are pleased to hear that you enjoyed our central location and recently renovated facilities. It is always rewarding to know our guests appreciate the convenience and comfort we aim to provide.We look forward to welcoming you back again in the future.Warm regards,Ivo KurvinsGuest Relations OfficerPullman Riga Old Town Hotel

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