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E&O Residences Kuala Lumpur

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E&O Residences Kuala Lumpur

locationMalaysia, Kuala Lumpur

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About E&O Residences Kuala LumpurAbout E&O Residences Kuala Lumpur

Location

This hotel is located in Kuala Lumpur. The nearest airport is Kuala Lumpur (KUL).

Facility

The complex has a lift and features 200 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a complimentary babysitting service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave and tea/coffee station. There is also a washing machine, an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Bathrooms with wheelchair access can also be booked. The complex has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. A nightclub offers fun and entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at E&O Residences Kuala Lumpur Amenities at E&O Residences Kuala Lumpur

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

398

Very Good

333

Average

111

Poor

55

Terrible

80

Recent Reviews: 977

  • User:MihaelaSBM

    Trip type: Friends getaway

    Great view

    rating28 Feb 2026

    The accommodation was fantastic, everything perfect! The price was an excellent value for what we got unbeatable quality for the cost. The room was very spacious, large, and clean.Room view directly at KL tower. Check-in was super quick!

  • User:A_Chipmunk22

    Trip type: Family

    Great pleasure

    rating25 Dec 2025

    The service recovery by Front Desk Manager Norman was truly outstanding. Despite it being Christmas, he did not make any excuses and was fully committed to ensuring we had a great experience. He immediately arranged for maintenance to address the air-conditioning issue, and when it could not be resolved, he proactively changed our room and extended thoughtful gestures as part of the service recovery.Compared to my past experiences at other hotels, where staff often provide reasons or excuses, Norman stood out with his positive attitude, genuine care, and warm smile throughout our stay. His dedication truly made our Christmas joyful and heartwarming.I would strongly recommend this hotel without hesitation. Front Desk Manager Norman is truly the right person for the role — super friendly, approachable, and always wearing a genuine smile that instantly lifts your mood. His positive attitude and sincere care made a real difference to our stay, and he truly made us feel welcomed and valued. Because of Norman, our experience was not just comfortable, but genuinely happy and memorable. EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur, responded to this review Thank you very much for sharing your wonderful review and for choosing to stay with us over Christmas. We are truly delighted to hear that you had a joyful and memorable experience during your time at E&O Residences Kuala Lumpur.We are especially pleased to know that Norman made such a positive impact on your stay. Your kind words about his attentiveness, professionalism, and caring attitude mean a great deal to us — and we will be sure to share your feedback with him and the team. We are very proud to have him as part of our Front Office family.Thank you also for your kind recommendation and for recognising the efforts made during the service recovery. Ensuring our guests feel welcomed, valued, and well taken care of is always our priority.We look forward to welcoming you back for another comfortable and happy stay in the future.Warm regards,E&O Residences Kuala Lumpur

  • User:CoolChickWifey

    Trip type: Couples

    Spacious Room, huge pool and Secured Accommodation

    rating29 Sept 2025

    We stayed 5 days in the hotel and it was a pleasant experience. I booked the accommodation and later on read the Tripadvisor review. To my surprise there’s issue of theft and got me really worried. I sent an email to the management expressing my concern They email me back and assured that extra security measures was implemented. The AC in the room is not working well. The hotel immediately sent someone to fix it. The swimming pool is enormous and you can see the petronas tower. The view in our bedroom is the KL tower. Some nights there’s a light show which is very cool.Overall experience and impression is great. EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur, responded to this review Thank you so much for sharing your recent stay experience with us. We’re delighted to know that you and your family enjoyed our spacious apartment, the beautiful city views, and our swimming pool facilities.We truly appreciate your trust in reaching out regarding your security concerns prior to arrival. Your peace of mind is important to us, and we’re glad our team was able to reassure you and ensure a comfortable stay.Thank you as well for highlighting the air-conditioning issue — we’re happy that our team was able to attend to it promptly. Your feedback helps us continue improving our guest experience.We hope to have the pleasure of welcoming you back again soon to E&O Residences Kuala Lumpur.Warm regards,E&O Residences Kuala Lumpur

  • User:Raylyn L

    Trip type: Couples

    Warning - unsafe - beware of your belongings

    rating22 Aug 2025

    What’s the point of staying in a five-star hotel if it’s not even safe?We had three suitcases in our room. One cabin-sized suitcase was secured with a password-protected padlock. When we returned from being out, we discovered that the padlock was no longer functioning. We tried several times to open it but failed.Then we noticed unusual scratches on both the padlock and the suitcase cover, suggesting that someone had tampered with it. We eventually had to use kitchen utensils to break the padlock. Fortunately, nothing was stolen from the suitcase, but the suitcase—worth thousands—was damaged. As a result, we had to buy a new one to replace it.We decided not to report the incident to hotel management, as we had already read reviews saying the staff were unhelpful and unfriendly. We felt that reporting it wouldn’t lead to any resolution.Even though nothing was stolen, this kind of experience is unacceptable for a five-star hotel. Not recommended

  • User:E9874SUmarkw

    Trip type: Family

    Good Convenient Quality Apartments

    rating24 Jul 2025

    Currently staying in KL and enjoying an apartment with my familyIt feels secure with security on the site, around the drop off car park and receptionReception respond to any issues with your room. We had a minor issue with a light. Solved quickly. Apartment is a good size with living room, bedrooms, kitchen and washing machineRestaurants in and around the complexSwimming pool is excellent. Large. Wonderful in the evening with underwater lighs. Great to swim after site seeing EO Residences Kuala Lumpur, Sales at E&O Residences Kuala Lumpur, responded to this review Thank you so much for your kind and thoughtful review. We’re truly delighted to hear that you and your family are enjoying your stay with us here at E&O Residences Kuala Lumpur.It’s great to know you’re feeling secure and well taken care of — our team takes pride in maintaining a safe and welcoming environment for all our guests. We’re also happy that our reception team was able to assist you promptly and that the apartment’s space and facilities have made your stay comfortable.We agree — there’s nothing like an evening swim under the lights after a day of exploring the city! Thank you again for sharing your experience, and we hope you continue to enjoy the rest of your stay with us.Warm regards,The ManagementE&O Residences Kuala Lumpur

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