Super Oyo 761 City Hotel

Recent Reviews: 74

• User:cavassssin

  Trip type: Solo travel

  Big problem well solved

  11 Jan 2023

  First of all, the Chinese receptionist is really well skilled and she does such a good and meticulous job.I was quite happy with my room, looked like to be clean, not too broad, but comfy enough for a night. Once I came back from dinner, I found two mice on the table right where I had my candies and snacks. The receptionist men were kind and respectful enough to come to help me packing all my stuff and they moved me to another room, on another floor. The second room was just a bit better then the one in the first floor.Bedrooms are overpriced.

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• User:Greg B

  Trip type: Couples

  Ohh no .. OYO! Don't be tricked.

  31 Oct 2022

  Never got past the lobby for out 3 night booking!We arrived at 1.25pm, the receptionist said 'wait until 3pm' I said we have booked a Standard Room with window as pictured on thev Agoda booking page and repeated throug the booking process ( pic below) . I was so wanting a window room after 2 previous no window stays so as well as the picture for confirmation I requested a 'window room please'. The retort was Standard room no window. Deluxe room has window. Ohh I said, so it's not like the picture? Turns out the Deluxe room was the same price on the day. I said 'easy fix' , 'move us to a Deluxe Room'.I can't do that only Standatd room. "Can I speak with the manager' ? "He's asleep". We waited more than 2 hours for the manager who arrived from upstairs in his underwear. in the lobby and knowing about 8 words of English said 'Standard room no window. Call police. " agressively. I said Window picture displayed on Agoda. Reply "Agoda put pics. "Getting nowhere, we left to pound the streets for a place for the night.

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• User:AhmadB1864

  Trip type: Solo travel

  hotel at its worst Dont ever stay here

  03 Jun 2022

  Worst hotel. They cancelled our reservation without prior notice. They even closed the door without letting us in. They advertise the hotel in Booking.com but they did not want to be responsible, they ask us to cancel and deal with Booking.com ourselve. Abusing customer right. The man that treat us also look like gangster, worst experience ever. Dont stay here. They even deny our waive for cancellation fee, so we still have to pay eventhough they cancelled us

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• User:Sara C

  Trip type: Couples

  Ms

  04 Nov 2019

  We booked and paid this hotel online by Hotels com. When we went there for check in Chinese owner was very rude, unfriendly. He didn’t said hi or something. He seemed angry. He asked our reservation number, when I gave what I had got from Hotels.com he started shouting for us that is wrong number. I checked email what I had and number was same. Then he lost total temper and started screaming ; foam came from his mouth that I must give a right number even he had yet found my reservation with name. He acted aggressive and run out and back inside, maybe tried calm down.i tried explain that Hotels.com using Expedia and they using different numbers.. . he came same side with me and I started cry because I was so afraid of his aggressive action and screaming. I said I don’t want stay this hotel and I want my online payment back. He screamed :go out from my hotel, I don’t pay back. We said that we can call police.when police come he still shouted to police. Police asked do we report of him. We went to police station and make report to her back our payment( it wasn’t much but for principal!) I recorded video clip of Chinese owners acting and showed that for police. Police were very kind for us. We don’t recommend this hotel for anyone!

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• User:Aj49265

  Trip type: Solo travel

  Visit to oyo room

  12 Oct 2019

  I got the room at only 60rm . Room was too small but I got fine ac with a TV in room.bed was fine for one person.but the washroom wasn't so good.they don't have any swimming pool or restaurant.it is located in bukit bintang