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Swiss-Garden Hotel Melaka

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Swiss-Garden Hotel Melaka

locationMalacca, Malacca Johor and South

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About Swiss-Garden Hotel MelakaAbout Swiss-Garden Hotel Melaka

Location

Centrally located in Malacca, this hotel is about 7 km from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A sun terrace, sun loungers, and parasols are available. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, basketball and golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and steam bath are available in the wellness area.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Swiss-Garden Hotel Melaka Amenities at Swiss-Garden Hotel Melaka

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

445

Very Good

423

Average

264

Poor

148

Terrible

175

Recent Reviews: 1455

  • User:Passenger46619992917

    Trip type: Business

    very satisfied!

    rating10 May 2026

    best!!! we will come again~! :)

  • User:Getaway47328475129

    Trip type: Couples

    This hotel has seen better days.

    rating02 May 2026

    We stayed three nights in an executive suite. We chose this hotel for its location and the fact that it had a pool and gym and the reviews of the buffet breakfast were good.The good: -Great location for exploring Melaka. A nice walk along the river to Jonker Street, which was lovely. Melaka really is an interesting place and the history is phenomenal.-The room was big - a separate sitting area, dressing area and bedroom. Two balconies and two toilets. This was unexpected and a nice surprise.-The bed was very comfy. -The views from our room were great-The wifi worked well and we were able to do screen mirroring from our device, which was awesome.-The breakfast buffet was very impressive - heaps of choice!The not so good: -The Swiss Garden Hotel has seen better days - it's tired, and it was pretty obvious that it needs some serious maintenance. There was evidence of mould and water leakage in our room's wet area, possibly reaching as far as the dressing area outside the bathroom under the floor tiles (although it made the floor tiles in the dressing area delightfully cool underfoot!). -The air con, which, although effective, left us with sinus-type symptoms, which might suggest mould in the air ducts. Not good if you have respiratory issues of any sort(we didn't, but still felt the effects).-The staff didn't seem overly happy or attentive. Information on check-in was minimal. Apparently, we had a couple of free trips on the water taxi, but no info was provided. There was actually minimal information about the hotel provided. Our bad - we should have asked more questions.-The noise level at night, in particular, was not great. Loud footsteps were often heard through the ceiling, and the noise from street level travelled up to our room, making us think we could have been there. This was surprising as we were pretty high up.-The balconies didn't appear to have been cleaned prior to our check-in - used cigarette butts and ash were present, which called into question how clean the room actually was. - The restaurant at the top of the hotel was closed, which was a shame.-If you want a quiet retreat and premium experience in an executive suite, this is NOT the hotel for you. Heaps of families and kids. We gave up on the pool area as it was so incredibly noisy and the mould stains on the plastic outdoor lounges did not make sitting on them enticing at all. All in all, this was an adequate stay, but we would choose another option next time.

  • User:Rem2rahima

    Trip type: Family

    Best experience even 2nd time repetitions.

    rating30 Mar 2026

    The location was strategic within few minutes travel to fav location. All the staff were friendly and welcoming also helpful.. Also the atmosphere there was great and calm also very clean. The room spacious and comfortable for 3 of us. Really value for the money, with included breakfast and with complete amenities.

  • User:chrishartley1974

    Trip type: Couples

    Tired relic of a grand hotel

    rating11 Mar 2026

    The hotel has seen better days, it looks wornout and in need of thorough renovation. The room smelled strongly of mould and dampness, which was visibly painted over. AC didn't help but smelled horribly damp, so we had to sleep with open window. Bed sheets felt damp. Bathroom floor never dried, shower door leaked and the towels were gray. There was no hot water in the shower- it came after 15 minutes of running it, which is such a waste.Pool looked OK but loungers were torn and grubby. We never used the pool after realising that it is used not only by hotel guests but the whole residential skyscraper nextdoor.Receptionist wasn't very welcoming or helpful. The only good thing is breakfast buffet but you pay extra for it. Wouldn't come again nor recommend it.

  • User:Curiosity39054687721

    Trip type: Couples

    Good stay, prefer to stay longer

    rating09 Mar 2026

    Good location, beautiful view for day and night, the room is big enough for two, there are many choices for the breakfast buffet

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