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Homemexico

Hostal Arco Maya

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Hostal Arco Maya

locationZona centro, Cancun (and vicinity)

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About Hostal Arco MayaAbout Hostal Arco Maya

Location

This hostel warmly welcomes guests in Cancun.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

A trouser press is provided for guests' convenience. Some rooms are equipped with a telephone, a TV and WiFi (no extra charge). A shower and a bathtub are included the bathrooms. The hostel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hostel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hostel, including catamaraning, billiards and a solarium.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily.

Payment

MasterCard is accepted as payment at the hostel.

Amenities at Hostal Arco Maya Amenities at Hostal Arco Maya

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hotel Safe

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Shops

    • -

      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Billiards/Snooker

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      Catamaran

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      Indoor Pool

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2

Very Good

0

Average

1

Poor

1

Terrible

4

Recent Reviews: 9

  • User:Go15556835855

    Trip type: Family

    Erick Owners scammer through hotel

    rating31 Mar 2026

    Mr. Erick Dueñas is a fraudster and fraudulent, sells package and does not comply and does not answer, is a liar and blocks the numbers. Room doors are uninsured, towels... more »

  • User:christina T

    Trip type: Solo travel

    Run away!!

    rating31 Mar 2026

    the most terrible place where I went in my life. I am traveling every year many times around the world and never had so bad experience like in this place.... more »

  • User:Arce Franco O

    Trip type: Family

    After-sales service, does not respond.

    rating31 Mar 2026

    I purchased by phone, the complete package for a family group, processed at the establishment's laptos terminal, with the assistance of Mr. Erik... So far I cannot coordinate my purchase.... more »

  • User:niksipiksi

    Trip type:

    Good value for money

    rating31 Mar 2026

    The location suited us very well. We could explore the area on foot, there were plenty of restaurants and shops. The hotel is in a quiet area, which was great.... more »

  • User:Aleksandra P

    Trip type:

    nice and clean

    rating31 Mar 2026

    It is quite close to the hotel from the terminal, but with backpacks it seems far away. And it's hard to find, there is no name on it. The room... more »

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