tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Sunscape Sabor Cozumel

images

View Gallery

image url
image url

Sunscape Sabor Cozumel

locationCozumel Sur, Cozumel

Share this Dealshare

About Sunscape Sabor CozumelAbout Sunscape Sabor Cozumel

Location

This upmarket hotel is located in the leisure district of Cozumel, directly beside the beach. Transfer to the airport takes around 20 minutes and the island's centre where guests will discover bars, restaurants and nightlife venues can be reached in a quarter of an hour.

Facility

The complex has a lift and features 218 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The complex has non-smoking rooms.

Sport

The pool area, which includes an indoor pool and 3 outdoor pools, invites guests to relax and enjoy a swim. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball and fishing. For a fee, guests can also enjoy golf. A number of sports are available, including water sports such as windsurfing, banana boat rides, canoeing, sailing, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy jet skiing, catamaraning and diving. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including 3 restaurants, a café and a bar. All-inclusive is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Staff are also happy to provide children's meals. The complex also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sunscape Sabor Cozumel Amenities at Sunscape Sabor Cozumel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Drinks Included

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Aqua aerobics

    • -

      Basketball

    • -

      Beach Volleyball

    • -

      Canoe

    • -

      Catamaran

    • -

      Cycling/Mountain Biking

    • -

      Diving

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Jet Skiing

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sailing

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Swimming Pool

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

    • -

      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1465

Very Good

1388

Average

744

Poor

395

Terrible

335

Recent Reviews: 4327

  • User:KarinK2614

    Trip type: Couples

    Fantastic and Peaceful Snorkeling week in Cozumel!

    rating01 Sept 2025

    April 20. 2024 was our first week ever in Cozumel. (Heard Sabor used to be part of Dreams.) Highlights: fabulous price tag. Beautiful walk out patio room right on the beach complete with personal lounge chairs. Snorkeling is the best ever! Cool informative star gazing presentation with lots of food. Didn't see anyone spraying for bugs and no lingering odors from seaweed around the resort.Every day there was fresh cooked burgers and chips with beans and cheese right off the beach so never went hungry. Lowlights: restaurant food was just okay and not many restaurants available to sabor. The best one available was the Marketplace. Timeshare annoyances. Room had leaky air conditioner and no bathtub. Not enough lowlights for us not to book again.

  • User:Cindy M

    Trip type: Friends getaway

    Quiet and basic not upscale

    rating17 May 2025

    The resort is located between Dreams and Secrets.They are shutting down at the end of the month, so it wasn’t top-notch service. The front desk was not accommodating when we asked for an upgrade when checking in. We were ready to pay, but I think they are shutting down areas, getting ready for the refresh. Service at the Mexican restaurant was the best.Much praise to Glenda and Antonio for the extra attention. Jesus, the ceramic guy by the bar is a great afternoon break.The beach and snorkeling right there were perfect.The bar was easy to get to and never busy.If you are looking for Super upscale, this is not your place. Who knows what it will be like when they shut down and reopen? It was perfect for us and this trip.

  • User:ivors499

    Trip type: Friends getaway

    The worst place on earth

    rating14 May 2025

    Having come to cozumel for over 20 years sometimes twice a year we regretfully tried a new place.The worst experience ever, the staff what staff they had were rude like they were doing us a favor. The Restuarant which has specific hours never had food that was on the menu you could get a chicken salad with one cube of chicken… no towels in our room, pillows did not have pillow cases on them and oh the list goes on…No service at the beach and the drinks which you had to go to one specific bar were the worst…The web site said top shelf a total lie unless you want to upgrade to the hotel next door which belongs to the same group at which they tried to sell us a 69000.00 time share. Disgusting!!!!! To say the least. We were forced to pay 80.00 in cabs to go eat in town every night as the food was so bad.Anyone who stays here it’s at your own risk !!!!!They are full of it and oh no smoking anywhere,So one can’t relax with a cigar and a drink.I can go on and on for a lot longer This was disgusting and very disappointing

  • User:Mary W

    Trip type:

    Went downhill fast

    rating10 May 2025

    This is our 2nd stay and we won’t be going back. The good…. The staff are friendly and willing to help. Oceanfront views are fabulous. The bad….Only 2 restaurants and not both are always open. The menu doesn’t change it’s the same food everyday. After day 4 we started getting taxis to in town for food. ZERO PERKS FOR Hyatt Status.

  • User:Rodney B

    Trip type: Solo travel

    Unspectacular stay at an unspectacular resort, on a great beach, on a beautiful island

    rating05 May 2025

    Dec 2023 for 8 nightsCheck in was not informative. TV in room supposed to have daily activities/restaurant schedules, not helpful. Hotel has a phone app that does not communicate with user. I could get restaurant hours but no housekeeping help/roomservice/minibar refill/maintenance calls. Turns out, no room service, mini bar only filled up on arrival. I did request a ground floor room, and got 3012, building on walkway on the beach. One day, after room cleaner finished, A/C unit started dripping lots of water.......phone in room did not work to call desk, that day, had to walk up to front desk to report a/c....Maintenance guy came in when I was gone, and was in and out in 20 minutes, a/c worked better than it had when I checked in.. Morning buffet was mediocre....no Mexican pastries I have had at 20+ resort stays in the past. No information given about dining at the other 2 properties on the site. Hotel website shows inroom coffee maker, non present. All service staff are great, and helpful. Restraunt hosts, servers, bartenders were all great, and very hospitible, helpful. I have stayed at a couple of Secret's resorts, and a couple of Dreams resorts, and this brand did not live up to either of the others reputations. I worked for Hyatt Hotels, out of college in 1979-81, and this place is definitely not up to the standards we had back then.And now, summer of 2025, pricing for this property, on Cheap Caribean, Apple Vacations, and Travelocity, all show it is now priced $200-500 more per person for a week than either Dreams, or Secrets. By reading recent reviews, they certainly do not deserve that much of a bump in admission fees......Don't go here, not worth your time or money

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot