tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homemexico

Grand Fiesta Americana Chapultepec

images

View Gallery

image url
image url

Grand Fiesta Americana Chapultepec

locationCentro, Mexico City

Share this Dealshare

About Grand Fiesta Americana ChapultepecAbout Grand Fiesta Americana Chapultepec

Location

This hotel is located centrally close to many of the sightseeing attractions in the city.

Facility

149 single rooms and 54 double rooms are located on 16 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Fiesta Americana Chapultepec Amenities at Grand Fiesta Americana Chapultepec

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Centre

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1083

Very Good

436

Average

143

Poor

46

Terrible

34

Recent Reviews: 1742

  • User:deelee168

    Trip type: Business

    Mexican Hospitality

    rating04 May 2026

    It was my first time in Mexico City and I don't think I would have stayed anywhere else other than Grand Fiesta Americana Chapultepec.The staff was so friendly. The GM and sales manager remembered my name and were so attentive. It is the type of service that comes from the heart.Imagine being exhausted from traveling in to being welcomed by an amazing team from the front drive all the way through. The view of the castle from my room was so amazing! Truly an unforgettable first stay in Mexico City. Won't be my last!

  • User:TravellingMamaYYZ

    Trip type: Family

    Spacious Suite with Stunning Views & Unbeatable Location

    rating14 Apr 2026

    Our “junior suite” at the Grand Fiesta Americana Chapultepec was a wonderful surprise and truly the highlight of our stay. It felt more like a full one-bedroom apartment than a junior suite—very spacious, with a living area, kitchenette, and even an extra powder room. The standout feature was the breathtaking view of Chapultepec Castle through the floor-to-ceiling curved windows—absolutely stunning. The bathroom amenities were excellent, and the bed was very comfortable, making our stay restful.While the hotel has a business feel, it worked well for our family. The location is exceptional—right by Chapultepec Park, with easy walking access to the castle and museums. We could even walk to Condesa, Roma, and Polanco in about 20 minutes. We also found it easy to Uber to places like Teotihuacán and Coyoacán.The lounge was pleasant and uncrowded, with basic but satisfying offerings. The gym had small snacks and water, and housekeeping was excellent. A small downside: the kids’ play area mentioned online wasn’t there. Also, we heard street noise on the lower floor, while the top floors have party noise—so mid-level floors may be best.Overall, this hotel offers a fantastic mix of space, comfort, and location—great for both business travelers and families exploring Mexico City!

  • User:Dominika M

    Trip type: Friends getaway

    Loved the visit at the Grand Fiesta Americana

    rating08 Apr 2026

    I had a lovely visit at Grand Fiesta Americana. The breakfast was absolutely delicious, with a great variety to choose from. The bakery items were especially impressive—everything taste fresh and high quality. The fruits were also very fresh and full of flavour.What really stood out was the guest service, which was excellent throughout my stay—friendly, attentive, and always helpful. Overall, a great experience and I would definitely recommend it. Manuel Carrillo, Promocionar at Grand Fiesta Americana Chapultepec, responded to this review Thank you very much for your kind words. We are delighted to know you enjoyed your stay, especially our breakfast selection and the quality of our bakery and fresh fruits. It also makes us very proud to hear your recognition of our guest service team. We truly appreciate your recommendation and look forward to welcoming you back soon.

  • User:Liliana P

    Trip type: Family

    Great Hotel and Perfect Location

    rating04 Apr 2026

    We stayed at this hotel for a few nights and had a great experience. The staff was very friendly and professional. Our room had an amazing view of Chapultepec, and it was clean and spacious. I visited the spa with my daughter for a massage and was very good. Alexa and Jazmin hosted our visit and the service was exceptional. Overall we enjoyed our time at the hotel. The location is unbeatable and the surroundings felt safe. Manuel Carrillo, Promocionar at Grand Fiesta Americana Chapultepec, responded to this review Thank you for your kind words. We are delighted to know you had such a memorable stay and enjoyed our privileged location overlooking Chapultepec.It is especially gratifying to hear your recognition of Alexa and Jazmín at the spa; your comments will certainly be shared with them. Providing attentive and exceptional service is at the heart of what we do.We look forward to welcoming you and your daughter again for another wonderful experience.Warm regards,

  • User:aurora l

    Trip type: Family

    Money was stoked

    rating04 Apr 2026

    Bad experience, money was stolen from inside my bedroom closet. I filed a report and they never resolved anything.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot