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Holiday Inn Ciudad De Mexico Trade Center

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Holiday Inn Ciudad De Mexico Trade Center

locationZona Sur, Mexico City

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About Holiday Inn Ciudad De Mexico Trade CenterAbout Holiday Inn Ciudad De Mexico Trade Center

Location

The hotel is located close to the most important financial, shopping and concert centres, 5 min away from the World Trade Center, Plaza Exhibimex, Cruz Azul Stadium and Plaza de Toros Mexico bullfighting ring. It is 10 min from Polanco, Chapultepec, the Hipódromo de las Américas racetrack and the National Auditorium. It is 20 min from Banamex Convention Center and 10 km from Mexico City International Airport.

Facility

The hotel has 188 rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Leisure activities and facilities at the hotel include a gym, billiards, a spa, a sauna and a steam bath or, for a fee, massage treatments.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Breakfast, lunch and dinner are available. Staff are also happy to provide children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Holiday Inn Ciudad De Mexico Trade Center Amenities at Holiday Inn Ciudad De Mexico Trade Center

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Sanitiser dispenser

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

152

Very Good

116

Average

59

Poor

21

Terrible

33

Recent Reviews: 381

  • User:debutant95

    Trip type: Family

    No surprise

    rating05 Oct 2024

    Without surprise. It is a Holiday Inn with the pros and the cons of such brand. On the good side, the rooms and the beds have the expected quality. It is a little noisy but I did not have issue to sleep, even if I am very sensitive to the noise. The breakfast is good and offers a large variety of food

  • User:fireblad

    Trip type: Business

    Horrible old

    rating12 Jun 2024

    I have stayed at several holiday inn hotels indont know how the brand can have a hotel like this, internet was horrible knocking you our every 5 minutes, rooms are old and run down , ac doesnt cool enough, old bathroom towels shampoo and conditiones bottles empty, restaurant food pretty bad Front desk people unfriendly really do not stay here there are tons of good options for the same priceSad to see it has the holiday inn brand

  • User:Ubso

    Trip type: Business

    Terrible hotel experience

    rating29 Oct 2019

    I've been IHG user for the last 12 years. This hotel cancelled my reservation without any notification. I booked this hotel two weeks in advanced. Arrived around 11pm to check in and the front desk lady said that my reservation was cancelled because they were overbooked (even though I'm Gold member). She said that sent an email and called me, which I showed them that never received an email, nor a missing call from them. I had to book that same night to a different hotel. They never helped me to book another hotel, just left me stranded. IHGService, Guest Relations Manager at Holiday Inn Ciudad De Mexico-trade Center By IHG, responded to this review Hi Ubso,I realize this visit did not offer an efficient and frictionless stay for our guests. I am truly sorry you were placed in such a situation. I want to thank you for contacting us about your reservation. IHG sincerely cares about your experience and I realize no words will take back your feelings of disappointment or the inconveniences you endured. I understand how this may impact your opinion of IHG, and the lack of confidence it may cause. I have shared your experience with hotel management, and I am confident they are taking the necessary steps to prevent similar situations in the future. I have sent you a private message to gather more information.We hope you will join us again in the future and impart a better stay.Warm thoughts,Deborah R.Case ManagerIHGService

  • User:whaznext

    Trip type: Business

    All you need for your business trip

    rating24 May 2019

    The area in which this hotel is located is busy, non-touristy and felt absolutely safe to me. Check in and check out was quick and efficient. My room was quiet, spacious and very clean. Beds were comfortable and a bit on the firm side. The rooms have a slightly outdated ambiance and could have used a refrigerator, but there is a free ice machine on every other floor. There is a convenience store just next to the hotel and some good simple restaurant options nearby. The Metro is five minutes away by foot. Condesa and Roma are 20-30 minutes away by Uber. Overall, good value for money.

  • User:John_Zwicke

    Trip type: Business

    So, So Experience

    rating23 Dec 2018

    My girlfriend and I spent three(3) nights here (a side stop from a business trip to Queretaro). We were in town the last weekend of October and wanted to experience the “Day of the Dead” celebrations. The hotel’s location is okay (not good or bad) but was fine for where we wanted to visit. Upon checking in there was some confusion as to the additional benefits we normally receive (as a Spire Elite with the IHG hotels I often receive complimentary breakfast or a room upgrade). First of all they didn’t welcome us as Spire Elite Customers (which really isn’t that big of a deal to me because normally they inform me of my additional benefits). However, this time they didn’t inform us of anything. We asked if breakfast at the restaurant was included and were told that it wasn’t included. It wasn’t until the second night there that we were informed (when we went up to the front desk and asked again) that we could have complimentary breakfast at the executive lounge. They didn’t even inform us there was an executive lounge when we checked in. That would have been “good to know information”.As for the room it was sufficient for what we needed. The bed was comfortable and reliable air conditioning is always a plus. The bathroom was a like bit strange. Very low ceiling and dark lighting (almost like a closet that was converted to a bathroom. The floor was all one piece in that the shower area was only separate by the door (no ledge or curb) so often times the water from taking a shower would run out in the area where the toilet was (and not down the drain; I guess the floor was not properly sloped to provide sufficient drainage).The hallways were laid out very strangely and it was confusing to locate the room. The doors to the rooms were sectioned off into short hallways where 4 doors opposed each other. This carried a lot of noise. You could hear your neighbors coming and going, slamming doors, etc. Not a very good layout.The restaurant and bar area was good, not great but good. Also, beware of the ATM in the lobby; it has a huge service fee on it. I have used numerous ATM’s throughout Mexico and other countries in the world, this is the first time I really felt violated by such a huge service charge. I wish the hotel would a better job managing that and protecting its customers better. IHGService, Guest Relations Manager at Holiday Inn Ciudad De Mexico-trade Center By IHG, responded to this review Hi John_Zwicke,Thanks for sharing an account of your visit! We appreciate your support as a Spire Elite member. It's good to hear that the room was adequate despite its unusual layout. I hear your sentiment about the ATM. If you'd like to discuss the service charge, it would be best for you to get in touch with your bank or card provider. It's not something that the hotel has control over. With room upgrade/s, these are always subject to availability. I understand that better communication could have made a difference and we will ensure that the entire team is given immediate feedback. Hoping to see you again on your next business trip!Safe travels, Anna RCase ManagerIHGService

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