Onomo Hotel Rabat Terminus

Recent Reviews: 236

• User:BostonNix

  Trip type: Couples

  Just so-so

  12 Apr 2026

  The only reason to stay at this hotel is if you are traveling with a tour. It is not terrible, but not great, either. The rooms facing the street are very noisy. There are no instructions to use the safe or contact reception so you have to go to reception for everything. They don’t have instructions for laundry, but we discovered that you can just prepare the bag and invoice and leave it in your room. Very good same day turnaround.The breakfast looks like it would be good with lots of options on offer. But I found that most of the food was substandard and the staff could not keep up with the simplest of tasks like keeping the butter, jam, and coffee restocked. And the Muzak (sp?) that was playing during breakfast was really wretched. There is a nice roof deck where you can get a cocktail. The service is incredibly slow and the prices are high. But worth it if you have the time to wait for your drink. The hotel is centrally located and an easy walk to Chellah which I highly recommend. Also, lots of taxis out front and a bank next door. Jiti Nadia, Owner at ONOMO Hotel Rabat Terminus, responded to this review Dear Customer ,Thank you for sharing your detailed feedback following your stay with us. We appreciate your comments regarding our central location, the rooftop terrace, the convenience of nearby transport, and the efficiency of our same-day laundry service.We are, however, sorry to hear that several aspects of your experience did not meet your expectations. Please accept our apologies for the noise disturbances in street-facing rooms, as well as for the lack of clear in-room information regarding the safe, reception services, and laundry procedures. Your remarks are very helpful, and we will work on improving communication and guest guidance.We also regret that your breakfast experience was disappointing. This is not the standard we aim to deliver, and your feedback regarding food quality, replenishment, and ambiance has been shared with our team for immediate improvement.Regarding the rooftop bar, we apologize for the slow service you encountered. While we strive to provide a relaxing atmosphere, timely service is essential, and we will address this with our staff. Concerning pricing, we aim to remain aligned with other 4-star hotels in Rabat; however, we understand that the perceived value must reflect both quality and service, and we regret that this was not fully the case during your visit.We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again and provide you with a more satisfying experience.Kind regards.

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• User:David B

  Trip type: Couples

  Acceptable, could do better.

  10 Apr 2026

  Stayed here 2 nights on a tour, mixed experience. On the positive side, location is super handy to train station, easy to buy SIM cards and several atms/money exchange nearby and walk to a few museums, stores and restaurants. Room was reasonable size, quite clean. Roof top patio had a great view. BUT, rooms facing the train station and tram line very noisy, definitely don’t get 4th floor rooms under the bar area, they were super noisy all night. Bathroom was unbelievably dark, several broken fixtures on shower head, drain and the slipperiest shower I have ever tried to use in 50 years, seriously, throw a few adhesive grip strips in the tub. Bar overcharged for 2 extra expensive drinks and argued until we took them to the table to count empty glasses. Front desk staff were good. Bed fine but a bit firm. Jiti Nadia, Owner at ONOMO Hotel Rabat Terminus, responded to this review Dear David ,Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our convenient location, the cleanliness of your room, the rooftop view, and the service provided by our front desk team.We are, however, very sorry to learn about the inconveniences you experienced during your stay. Please accept our sincere apologies regarding the noise issues, particularly for rooms facing the train station and those located under the bar area. Your comments are very valuable and will help us improve room allocation and overall guest comfort.We also regret the issues encountered in the bathroom, including the lighting, maintenance concerns, and safety in the shower. This is certainly not the standard we aim to provide, and we will address these matters with our maintenance team as a priority.Regarding your experience at the bar, we sincerely apologize for the misunderstanding and for the way the situation was handled. This does not reflect our usual service standards, and we will review this internally to ensure better communication and billing accuracy.Concerning pricing, we strive to offer rates that remain competitive and in line with other 4-star hotels in Rabat. However, we fully understand that value is measured by the overall experience, and we regret that we did not meet your expectations in this regard.We truly appreciate your constructive feedback and hope to have the opportunity to welcome you again and provide you with a much-improved experience.Best regards.

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• User:Auster L

  Trip type: Couples

  A very well located hotel close to many must-see attractions

  09 Apr 2026

  The hotel is well located in the middle of everything, especially right next to the central train station. The old city wall, the central market, the palace, the castle are all within walking distance from the hotel. The area is not downtown, but has lots of city vibe and activities - still feel very safe day and night. The hotel may be relative small in today's standard and the infrastructure may not be very modern, but the renovation in recent years still looks new and meeting my expectation. The room size is quite decent and practical for short stays. Jiti Nadia, Owner at ONOMO Hotel Rabat Terminus, responded to this review Dear Customer,Thank you very much for your detailed and positive feedback. We are delighted that you appreciated our central location, close to the train station and within walking distance of many key attractions such as the old city walls, central market, palace, and castle.We are also pleased to know that you felt safe in the area and enjoyed the lively atmosphere. It is great to hear that the recent renovations met your expectations and that you found the room size suitable and practical for your stay.We truly appreciate your comments and hope to welcome you again very soon.Best regards.

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• User:Ron S

  Trip type: Couples

  ONOMO Hotel Rabat Terminus

  08 Apr 2026

  Nice modern hotel. Perfect location 100 meters from the train station. The room was a bit tight but manageable. It was clean but some street noise could be heard. The breakfast in the restaurant on the ground floor was good but the restaurant on the 5th floor was rather mediocre although they served alcohol. Nice staff. Jiti Nadia, Owner at ONOMO Hotel Rabat Terminus, responded to this review Dear Guest, Thank you for your detailed feedback. We are very happy to hear that you appreciated the modern style of the hotel, its perfect location near the train station, the cleanliness of your room, and the friendliness of our staff.We also take note of your comments regarding the room size and the street noise, as well as your impression of the rooftop restaurant. Your feedback is very valuable and will help us improve both comfort and overall guest experience.We are glad you enjoyed the breakfast on the ground floor and we hope to have the pleasure of welcoming you again for an even better stay.Best regards.

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• User:Bob P

  Trip type: Couples

  Good place to sleep in, not much more

  13 Nov 2025

  The hotel is located just across the new train station currently under construction. it feels a little crampy as it seems to be a hotel of choice for big tour groups. nonetheless it offered a good sleep after a long haul flight.Room had a mini ref, TV (local channels only), shower and tub and wifi. There is only one small table for one luggage, if you had more you'd have to put it on the floor.Breakfast was so-so, basically continental with a few local dishes added. Jiti Nadia, Owner at ONOMO Hotel Rabat Terminus, responded to this review Dear Customer,Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you were able to enjoy a good night’s sleep after your long flight and that you found the room amenities convenient.We’re sorry to learn that certain aspects of your stay did not fully meet your expectations, particularly regarding the sense of space and the breakfast experience. Your comments are very valuable to us, and we will review them with our team to identify ways to improve comfort and overall guest satisfaction.We appreciate your honesty and hope to have the opportunity to welcome you again for an even better experience.Kind regards,

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