The Hotel Britomart

Recent Reviews: 951

• User:Rebecca D

  Trip type: Couples

  Wonderful stay

  16 Jun 2026

  We had a lovely night stay here. The room was very very beautiful and cosy. Everything was super clean and the staff were incredibly welcoming, helpful and friendly. Can’t wait to go back :) Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review Kia Ora N6941UHrebeccad,Thank you for your lovely feedback.I am delighted to hear that you had such an enjoyable stay with us and that you found your room beautiful, cosy, and immaculately presented. It is also wonderful to know that our team made you feel so welcome through their friendly and helpful service.Your kind words mean a great deal to us, and there is no greater compliment than hearing that you cannot wait to return.Thank you again for choosing to stay with us. We look forward to welcoming you back to The Hotel Britomart very soon.Ngā mihi nui,Ciaran MolloyOperations Manager

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• User:ealvarez0883

  Trip type: Couples

  An Exceptionally Elegant Experience

  15 Jun 2026

  My partner and I were welcomed warmly with a tour of the hotel and room with Elliot, as well as being gifted two bottles of antipodes water and a sleek, simple but beautiful reusable water bottle/thermos. We were so impressed!The room was compact but beautifully and elegantly designed, every detail thought out to perfection. We felt cocooned by the warmth and silence that surrendered to us when we gazed out at the Waitematā Harbour or blissfully slept.The Libraries were a true highlight for us as a sanctuary to read and admire Shane Cotton’s artistic expression. Breakfast was always delightful with the staff being so attentive and friendly. We would highly recommend the banana, tahini loaf with coconut yogurt; it was sweet, nutty and creamy, the chocolate chips elevating it to absolute decadence. The Zealong lemon ginger tea was refreshingly good as well. Overall it was an amazing experience with all staff members being very accommodating, especially Moneeta who made us feel very special and cared for. Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review Kia Ora ealvarez0883,Thank you for such a thoughtful and generous review.I am absolutely delighted to hear that you and your partner had such a memorable stay with us. It is wonderful to know that Elliot helped create a warm first impression and that the welcome amenities added a special touch to your arrival experience.Your description of the room and the sense of calm you felt during your stay is particularly rewarding to read. We have put great care into creating spaces that feel both beautifully designed and deeply restful, so it is fantastic to know that this resonated with you.I am also thrilled that you enjoyed spending time in The Libraries. These spaces were created to offer guests a quiet sanctuary, and it is lovely to hear that you appreciated both the atmosphere and the opportunity to engage with Shane Cotton's remarkable artwork.Thank you for your kind comments regarding breakfast as well. The banana, tahini loaf is certainly a favourite of many guests, and I will be delighted to share your praise with our culinary team. It is also wonderful to hear that the Zealong lemon ginger tea was a highlight of your mornings with us.Most importantly, thank you for recognising our team. I will be sure to share your feedback with Elliot, Moneeta, and the wider team. Creating genuine connections and making our guests feel cared for is at the heart of what we do, and I know your kind words will mean a great deal to everyone involved.Thank you again for choosing to stay with us and for taking the time to share your experience so beautifully. We hope to have the pleasure of welcoming you both back to The Hotel Britomart again soon.Ngā mihi nui,Ciaran MolloyOperations Manager

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• User:nicolahaslam

  Trip type: Business

  Boutique heaven

  11 Jun 2026

  Great location with wonderful service. A “goldilocks” hotel - not too big and not too small. Really enjoyed my stay at Britomart and will be back. Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review Kia Ora nicolahaslam,Thank you for your wonderful feedback.I am delighted to hear that you enjoyed your stay with us and appreciated both our central location and the service provided by our team.I particularly enjoyed your description of The Hotel Britomart as a "Goldilocks hotel" — not too big and not too small. We strive to offer a more intimate and personalised experience while still providing all the comforts and amenities guests expect, so it is fantastic to know that balance resonated with you.Thank you again for your kind words. We are thrilled to hear that you will be back, and we look forward to welcoming you again soon.Ngā mihi nui,Ciaran MolloyOperations Manager

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• User:Guide547402

  Trip type:

  Exceptional Experience

  06 Jun 2026

  We cannot rate this hotel highly enough. Such a beautiful experience from the interiors, the staff and the restaurants. We will be making this an annual event! Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review Kia Ora Guide547402,Thank you for your wonderful feedback.We are absolutely delighted to hear that your experience at The Hotel Britomart was such a memorable one. Your kind words about our interiors, team, and restaurants mean a great deal to us, and it is fantastic to know that each element contributed to your stay.The greatest compliment we can receive is hearing that you plan to make your visits an annual tradition. We are truly honoured and look forward to welcoming you back year after year to create many more special memories.Thank you again for your generous feedback, and we can't wait to host you again soon.Ngā mihi nui,Ciaran MolloyOperations Manager

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• User:Carolne H

  Trip type: Couples

  Loved it! Second stay and would return in a heartbeat!

  05 Jun 2026

  Fabulous location in a beautiful building - really comfortable, cosy, beautifully-quiet rooms, great staff and just wonderful overall vibe. Close to so many wonderful eating spots, but the restaurant in the Hotel is fabulous as well. Breakfast was a highlight everyday too. Loved it! Have stayed before and wouldn't hesitate to stay again! 10/10! Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review Kia Ora carolneh2026,Thank you for your fantastic review.It is wonderful to hear that you enjoyed another stay with us and that our location, beautiful heritage building, and quiet, comfortable rooms helped make your experience so memorable. I am especially pleased to know that our team contributed to the overall atmosphere and service that you enjoyed throughout your stay.It's great to hear that breakfast was a daily highlight and that you had the opportunity to enjoy dining at Kingi, as well as exploring the many fantastic eateries in the surrounding neighbourhood.Thank you for your continued support and loyalty. There is no greater compliment than hearing that you would not hesitate to stay with us again, and we look forward to welcoming you back to The Hotel Britomart in the near future.Ngā mihi nui,Ciaran MolloyOperations Manager

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