The Sebel Auckland Manukau

Recent Reviews: 184

• User:Moh_Alm

  Trip type: Family

  Great Saty 😊

  15 Jun 2026

  We had a fantastic stay at The Sebel Manukau and would happily return.From the moment we arrived, the service was warm, welcoming and accommodating. The check-in experience was smooth, and the staff went above and beyond to make us feel valued. As a Gold member, we truly appreciated the thoughtful touches, including a room upgrade and a lovely fruit platter waiting for us.The rooms were clean, comfortable and well appointed. The King Room was especially spacious, with an excellent bed that made for a very restful stay. We also appreciated the practical amenities provided, including an iron and ironing board, fridge, kettle and Nespresso coffee machine.We had booked breakfast but unfortunately didn’t realise it was included and missed out. When we contacted the hotel afterwards, the team kindly arranged a refund, which we greatly appreciated. It reflected their genuine commitment to guest satisfaction.One small point for improvement was that while the rain shower in the King Room had great water pressure and was a pleasure to use, the same style of shower in the Twin Room was noticeably slower.Overall, this is a family-friendly hotel in a convenient location, offering comfortable accommodation and exceptional hospitality. Every staff member we encountered was friendly and helpful, making our stay a memorable one. Highly recommended. 👏👏👏💯

  Read more

• User:FoodJunkiemonkey

  Trip type: Business

  comfortable, clean, well located.

  05 May 2026

  I had a wonderful stay at The Sebel, I was travelling to Auckland for business and the Deluxe room was very comfortable and the staff very attentive.I was surprised that parking was an additional fee as this was not pointed out at check in, it was only $7.50 which was fine, but should have been a bit clearer.Breakfast had a good variety, and the meals served for dinner were really delicious. I would absolutely recommend this hotel for both business or pleasure, it is 20 mins from the airport and 20 mins from the city, so a good location for any adventure.Room was clean, well appointed and the bed comfortable. Sebel Manukau, General Manager at The Sebel Auckland Manukau, responded to this review Dear FoodJunkiemonkey, Thank you for such a thoughtful and generous review. We’re delighted to hear that your stay at The Sebel was comfortable and that the Deluxe room, attentive team, and delicious meals all helped make your business trip a pleasant one. It’s wonderful to know you’d recommend us for both work and leisure — that means a lot.We appreciate you pointing out the parking fee not being mentioned at check‑in. Even though the cost is small, the clarity should have been better, and your feedback helps us tighten up those details.It’s great to hear the location worked well for you and that the room’s comfort and cleanliness stood out. We’d be thrilled to welcome you back on your next visit to Auckland, whether it’s for business or a bit of adventure.Kind regards, Mandeep Tamber. Operations Manager.

  Read more

• User:shekhar67

  Trip type: Family

  Favourite place to Stay

  05 Apr 2026

  Mr Parth was very helpful in accommodating our request. We stayed once again at this property after 2024. Great service, restaurant was good but limited veg food option. Overall Great stay and friendly staff. Sebel Manukau, General Manager at The Sebel Auckland Manukau, responded to this review Dear Shekar, Thank you for sharing your experience with us. We’re delighted to hear that Parth was able to assist and make your stay more comfortable — he’ll be thrilled to know he made a positive impact. It’s wonderful to welcome you back after your 2024 visit, and we’re glad the service, clean rooms, and friendly team stood out once again.We appreciate your feedback on the limited vegetarian options and will certainly take this on board as we continue improving our offerings. We look forward to welcoming you again for another great stay.Kind regards, Mandeep Tamber.Operations Manager

  Read more

• User:alan c

  Trip type: Couples

  Bed good breakfast yuck

  27 Mar 2026

  Bed comfortable & room clean. We had the cooked breakfast which is where it failed. All of the cooked food was pretty much cold. Yuck wouldn’t do it again. Also noticed when the tables were cleared after people had breakfast the left over cutlery was pushed to the middle of the table while it was wiped down then re-used & placed on the new napkins for the next people to use. Gross 🤮 Sebel Manukau, General Manager at The Sebel Auckland Manukau, responded to this review Dear Alneenie1, Thank you for sharing your feedback with us. I’m glad the bed was comfortable and the room met your expectations, but I’m truly sorry the breakfast experience let you down.Cold food is never acceptable, and the cutlery concern you raised is something we take very seriously. This isn’t the standard we aim for, and your feedback has already been passed on to the team so it can be addressed immediately.We’d love the chance to give you a much better start to the day next time. Your comments help us improve, and we’re grateful you took the time to let us know.Kind regards,Mandeep Tamber.Operations Manager.

  Read more

• User:Wendy_P_12220

  Trip type: Couples

  Emergency hotel

  05 Mar 2026

  Due to the conflict in the Middle East we were put up in this hotel by our airline after our flight was returned to Auckland. After 16 hours in the hour and 3 on the ground trying to find out what would happen next we were tired and in need of a shower and some food. The check in was quick and efficient the room was clean and well appointed. As our room and board was being paid for by the airline the menu at dinner was small but the food was well cooked and hot. By far some of the nicest staff members I have meet they were warm and friendly and a definite positive for the hotel which in turn helped us deal with what was a very stressful time. Sebel Manukau, General Manager at The Sebel Auckland Manukau, responded to this review Dear Wendy, Thank you for taking the time to share this experience — especially after such an exhausting and stressful journey. We’re truly glad we could offer a bit of comfort when you needed it most. It’s great to hear that check‑in was smooth, your room felt clean and welcoming, and that the meals hit the spot despite the limited menu.Your kind words about our team mean a lot. They genuinely care about looking after people, and knowing their warmth helped ease a difficult situation will mean the world to them. We hope the rest of your travels became a little easier from there, and if you ever return under better circumstances, we’d love to welcome you back.Kind regards, Mandeep Tamber.Operations Manager

  Read more