Pinewood Lodge - Backpacker

Recent Reviews: 657

• User:Explorer28502070956

  Trip type: Family

  Amazing ambiance

  28 May 2026

  We enjoyed our stay as it was very convenient since it’s close to the city. Nice atmosphere. The place was very clean and quiet. It’s worth the stay for the price. Excellent customer service. I will definitely recommend to all. Marwin Terec, Guest Services / Front Office at Pinewood Queenstown, responded to this review Thank you so much for your amazing review. I’m delighted to hear you enjoyed the ambiance, the convenience of the location, and the clean, quiet atmosphere. It’s wonderful to know you felt the stay was worth the price and that our customer service made a great impression. We truly appreciate your recommendation and would love to welcome you back anytime.

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• User:Wanderer13089621696

  Trip type: Friends getaway

  Good chance of staying

  26 May 2026

  Location is extremely good for sites and suitable for people who want a quiet place. Equipments are all in good conditions.

• User:GoPlaces05249396899

  Trip type: Couples

  Great stay!

  01 May 2026

  We loved staying here. Was great value for money. Was a great location, was so close to town centre, walking distance only took maybe 10mins.The accommodation was exceptional, clean and tidy. Friendly staff. Marwin Terec, Guest Services / Front Office at Pinewood Queenstown, responded to this review Hi GoPlaces05249396899,Thank you so much for your lovely review! We're delighted to hear you had such a great stay and found our location convenient for exploring the town centre. It’s wonderful to know you appreciated the cleanliness of the accommodation and the friendliness of our staff. We truly value your feedback and hope to welcome you back again soon!

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• User:lmcs1104

  Trip type: Friends getaway

  Decent enough for what you pay

  26 Mar 2026

  Liked This is budget accommodation so expectations were not high. Beds ok but not the best. Property needs updating.Friendly staffNice communal area in our blockShort walk to townDislikedShared unisex bathrooms which are not a problem at all but when you desperately need the toilet in the middle of the night and both (of the only two) toilets in our block are being used for a long period, that doesn't make for a pleasant experience.The walls are also thin and you can hear everything going on in adjoining rooms.Nowhere to put your toiletries when going for a showerIt was very hot when we stayed and there was no fan in the room. Marwin Terec, Guest Services / Front Office at Pinewood Queenstown, responded to this review Hi Imcs1101,Thank you for your detailed feedback! We’re glad you found our accommodation good value for money, enjoyed the friendly staff, the communal area, and our convenient location close to town.As a budget property, we aim to provide a comfortable stay at an affordable price, and we appreciate your understanding. We also take note of your comments regarding the beds and the need for updates, and these are areas we are continuing to improve.Regarding your concerns, we’re sorry for the inconvenience caused by the limited shared bathroom facilities during busy times, as well as the lack of space for toiletries and noise between rooms. Your feedback is very helpful and will be shared with our team for consideration.For future stays, please feel free to let us know if you need a fan, as we do have fans available upon request. We also offer self-contained cabins and ensuite room options for guests seeking more privacy and added comfort.Thank you again for staying with us, and we hope to have the opportunity to welcome you back with an improved experience.

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• User:eur0peankiwi

  Trip type: Family

  Great New Year's Eve stay

  04 Jan 2026

  Had a 3bdr unit, huge, enough for 9 people, including living room and kitchen. We had a great stay, quiet location (including New Year's Eve!) ,near CBD (10min on foot), friendly staff, free car parking. Laundry room was dirty, it needs to be cleaned though. Anyway, we had a pleasant 3 nights' stay, we will be back again, for sure. Marwin Terec, Guest Services / Front Office at Pinewood Queenstown, responded to this review Dear eurOpeankiwi,Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed your New Year’s Eve stay and found the apartment spacious, quiet, and conveniently located close to the CBD. It’s also great to know that our team and facilities, including the free parking, helped make your stay comfortable.We sincerely appreciate your comment regarding the laundry room. We apologize for this shortcoming and have shared your feedback with our housekeeping team so this can be addressed and improved.Thank you again for staying with us. We’re very pleased to hear you had a pleasant stay overall, and we look forward to welcoming you back again in the future.

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