Kingdom Hotel

Recent Reviews: 107

• User:anniesmith23

  Trip type: Solo travel

  Unfit for solo travelers - thieves

  15 Apr 2025

  I have never felt more unsafe. I couldn’t recommend this place less. I would never stay here again. They had to give me three different rooms due to the party music and broken air conditioners and fans. Third room I got, I stepped on a broken shard of glass that I couldn’t get out of my foot until I returned home, while the worst part of all, someone entered my room at 5am, slammed the door, and ran away. As a solo female traveler, I was TERRIFIED. I had no clue what was going on, if someone had been standing over me as I slept, if my things were stolen. I freaked out screaming running into the hallways asking a maid for help. They called to reception for them to come and help. Nobody called or came until I called the front desk demanding for assistance for over 5 minutes. Someone came up and just said “sorry, must’ve been an accident”. I demanded for someone to give me answers. The lady said she was going to call someone and come back to my room, and never did. I didn’t sleep at all due all of these factors so I don’t even know how I can even say I “stayed” here. I went down to the front desk around 10am for checkout and to get answers. The front desk ladies proceeded to laugh at me (which I have a photo of) and shrug. I told them over and over I had a flight to catch and really need to speak with someone. After 20 minutes, a man approached me and told me he would contact Expedia for a refund for me, took my phone number, and I still have not heard from him.

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• User:addisons2016

  Trip type:

  Absolutely horrendous service

  25 Feb 2020

  We were at this hotel for the UANA games with kids competing over a 4 day period. The bathrooms flooded, we experience several power outages and the ACs did not function.What was interesting, is that adjoined to this hotel is a Casino owned and run by the hotel. They had full service, no power outages and cooling was not a challenge. This indicated to us that there was little or no interest in the facilities and treatment of guests at the hotel specifically over 200 teenagers and parents.We reported the issue to the desk staff on numerous occasions and also contacted the managers, however they did not see it fit to respond or provide any assistance. I do not recommend this hotel at all for either long or short stays. The area leaves much to be desired while the amenities and service does not in any way compensate.Management needs to ensure that they are available to address guests issues and challenges in a timely manner. Kingdom Hotel Lima, Agencia/Consultora at Kingdom Hotel, responded to this review Dear Addisons, Thank you for choosing us for your stay. Regarding the points you mentioned, we are committed to working on the areas you highlighted, seeking to ensure an even better experience for our guests in the future. Your satisfaction is our priority, and we're always looking for ways to make your stay even more comfortable and enjoyable. We look forward to welcoming you back on your next visit and providing you with an even more positive experience. Receive a warm greeting from the entire Kingdom Hotel team. Kind regards,Kingdom Hotel

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• User:SohyangP5MC

  Trip type: Family

  Cool 1 night stay

  06 Dec 2019

  My flight was cancelled so they sent us here and the rooms are soo big and gorgeous! 😍. Since we weren’t actually staying in the hotel they only have us 1 option for dinner which was not really cool and the food was ok.Recommend for 1 night stay

• User:Vers-Vars

  Trip type: Solo travel

  Superb service & excellent quality price ratio for Lima

  23 Jul 2019

  Remarkable front desk/ reception service managed by Milera to coordinate excursions and support services. Location is Okay and some good restaurants at 3 to 4 blocks.Large room, excellent food! Only breakfast service was not up to the speed needed by the numerous guests Kingdom Hotel L, Agente de reservas at Kingdom Hotel, responded to this review Many thanks for your comment. We hope see you soon.

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• User:824victorw

  Trip type: Family

  A diamond in a rough

  06 Nov 2018

  Lince is a blue-collar district of Lima, clogged with traffic an noises. The only attraction nearby may be el Parque de la Reserva where in the summertime has nightly water fountain show. Most tourists have no reason to stay here. We were put here by the airline for one night due to flight change. Having said that, the hotel did its job offering a a clean, calm, comfortable lodge. In spite of the noises on the street, our 5th floor room was nice and peaceful. The staff were nice and courtesy. Their English was passable like many tourism staff in Peru. With only one night stay, we did not request for additional services. But we had a good night sleep and the food served at the hotel restaurant was tastier than many restaurants picked randomly on the street. Will we go back to it? No particular reason to! Did we have a good stay? Absolutely!

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