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Diament Spodek Katowice

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Diament Spodek Katowice

locationPoland, Katowice

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About Diament Spodek KatowiceAbout Diament Spodek Katowice

Location

This hotel welcomes guests in Katowice.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including crazy golf, a gym, billiards, aerobics, a spa, a sauna and massage treatments. A dance club offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Diament Spodek Katowice Amenities at Diament Spodek Katowice

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

33

Very Good

26

Average

20

Poor

6

Terrible

5

Recent Reviews: 90

  • User:Oliwia M

    Trip type: Family

    Hotel

    rating28 Mar 2025

    This place is great. I recommend it to anyone looking for a friendly hotel. Very nice service. Very cute aquarium with fish. Gym and pool very nice. I encourage everyone who comes to visit Poland, and especially Katowice, to come to this place. Thank you with your family and we will definitely come back! Łukasz Franczyk, Owner at Diament Spodek Hotel, responded to this review Szanowny Gościu,Dziękujemy za poświęcony czas i pozostawienie opinii dotyczącej pobytu.Zadowolenie naszych Gości jest dla nas priorytetem, dlatego cieszymy się, że pobyt w naszym Hotelu spełnił Państwa oczekiwania.Zapraszamy ponownie do naszego obiektu przy kolejnej wizycie w Katowicach.Pozdrawiam, Daniel ŻaczekKierownik Recepcji Hotelu Diament Spodek ***

  • User:mrchopra

    Trip type: Business

    Very unsatisfactory services.

    rating07 Aug 2019

    Me and my friend staying in hotel (Hotel Diament Spodek, Katowice,Poland). This is to bring to your notice that we are extremely disappointed with the services quality. As we are participating in international badminton tournament, we have to go for practice etc but housekeeping for cleaning so early by 8/9 am and for that we are not quite comfortable.After so many of reminder calls they are not providing us sugar and milk with black tea , and instead of still water they are providing us sparkling water which is not suitable for us . And also we complained about AC and bed as they are creating a lot of noise but they are not taking it seriously.There staff is unable to communicate in English due to which they are unable to provide us proper services, response and support.There services and property are not worthy.

  • User:catneill2016

    Trip type: Friends getaway

    Good value

    rating01 Jul 2019

    Simple 3 star hotel. Clean and comfortable. 10 min walk to center. Restaurant very good value and service. Swim pool advertised on website but does not exist. Hotel staff pleasant but do not speak English. Krzysztof S, Manager at Diament Spodek Hotel, responded to this review Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to KatowiceYours Sincerely, Kamila Zarzycka, Rooms Division Manager, Hotel Diament Spodek***

  • User:Seaside17418971023

    Trip type: Business

    Hotel Diament Spodek

    rating17 Apr 2019

    Good value for money and excellent location for Conference Centre. Surprisingly good restaurant for breakfast. Rooms adequate and consistent with the price. Bed rather low but fine. Receptionist always responsive and helpful.

  • User:Tourist45677707602

    Trip type: Couples

    Unhelpfull

    rating24 Mar 2019

    Staff at reception did not know to get to their countries biggest attraction..Auschwitz. Staff don't acknowledge customers at anytime.Had to purchase extra tea,coffee and milk as there were only refilled daily.Hotel does not own the wellness centre and you have to pay extra to use these facilities. Was woken up at 8am by workmen kindly erecting scaffolding outside my room to clean the windows.The rooms were visited daily by house keeping to replace towels etc..but bedding was not changed and not vacuumed. Overall not impressed by this hotel chain..staff need retraining in basic manners.

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