Complexo Marina Plaza

Recent Reviews: 64

• User:Travel774495

  Trip type: Couples

  Great apartment in a great location

  21 Jul 2024

  Having visited before we had asked for the same room during the booking process and were delighted to find this request had been met. The studio apartment we stayed in was large and very comfortable. With a large sleeping recess and a separate dressing room, the main area of sitting and dining area is also very large. The studio has two balconies both large and receives the sun on one of them either morning or afternoon. The balcony overlooking the marina is particularly large and great for eating breakfast or sunbathing in the afternoon. The TV complete with NOS streaming service has a few English speaking channels allowing us to keep up with current events back home. The bathroom is fully equipped and has a good shower with excellent pressure. The kitchen is well stocked with fridge freezer, kettle, coffee maker, toaster, microwave, gas hob and washing machine. Plenty of plates, glasses, pots pans and cutlery are there too. The staff are very helpful and appear to be very busy with managing properties all over the resort. As such, the Marina Plaza office isn’t always staffed but the office on the other side of the park on Avenida Tivoli is open all day. Great location, lovely apartment will definitely be back.

  Read more

• User:adamjN4431JS

  Trip type: Couples

  Left 2 days early it was that bad

  02 May 2024

  Booked via Hotels.com based on pictures and reviews, what we didn't know was that the pictures are a mix of a number of apartments! We expected a marina view, what we got was a view of the Tivoli Car park. THEN IT GOT WORSE! The stair bannister was loose and wobbled, in the kitchen there was 1 socket for the kettle, toaster and microwave, admittedly once we complained we were given an extention lead. When you used the washing machine it danced out into the kitchen and water came up in the floor! When you used the toilet is was either side saddle or sumo squat!!, There's no wifi, but it isn't listed but today you expect it, it's a reflection of the 1980s!, The dining table was a worn piece of garden furniture!! The chairs weren't tightly constructed. The bed creaks like a ghost house!!! We were booked for 4 nights, complained, they offered us a other apartment but by then we had booked another 1 ourselves, wasted €120, wouldn't refund, not even the tourist tax. We've stayed all over the world, yes we're older but this was 1 of the worst experiences. To be fair it was fairly clean apart from the stains on the sofa, and the joint falling apart.

  Read more

• User:FilipeGCatarino

  Trip type:

  Apartamento terrível, funcionária mal educada / Terrible apartment, rude employee

  21 Sept 2022

  Chegámos ao apartamento e verificámos que todas as toalhas estavam sujas. Para além disso deixaram 2 toalhas sendo nós 3. Ligámos para a receção e surge a funcionária, que com toda a sua má educação insinua termos sido nós a roubar as toalhas! Para além disso as condições do apartamento eram terríveis, tomadas soltas, autoclismo partido, lavatório da cozinha todo sujo..recomendo que se mantenham afastados deste apartamento! We arrived at the apartment and found that all towels were dirty. In addition, they left 2 towels, and there were 3 of us. We called the reception and the employee appeared and with all her bad manners insinuated that we were the ones who stole the towels! In addition, the conditions of the apartment were terrible, loose plugs, broken toilet, dirty kitchen sink.. I recommend that you stay away from this apartment!

  Read more

• User:noelcoffey

  Trip type:

  Very satisfied.

  12 Sept 2022

  My wife and I are just back from a 9 day stay at these apartments and would recommend them. The location is fantastic you are only a few steps from the marina with an array of restaurants and bars. Check in was made so easy by the lady at the property office who took us to our apartment and showed us everything. Very clean with a lovely view of the marina from the balcony and everything supplied for a self catering holiday...even though we ate out all the time. Only fault for us was there is no lift and our apartment was on the 2nd floor and you had to climb 38 steps to the front door. Very satisfied and would give it 8 out of 10.

  Read more

• User:Helen G

  Trip type: Couples

  Not what we were expecting

  05 Nov 2021

  We arrived in Villamoura and dropped of at an estate agents to pick up keys to apartment and sign paperwork. The lady who dealt with us walked us back up the street about 2 blocks and across a carpark to the apartment then left us at the gate before we entered the building. Once inside the first impression was it was old and tired but clean. Small kitchen with everything needed for a self catering holiday. From the widow all views were facing the marina which was the best part of the apartment. The patio door did not lock so phoned the number given and someone came out and locked it, however once opened again it did not lock again. This was a concern as there was no safe in the apartment so we had to carry our money and passports around with us all week. The bathroom was old with a dripping shower and the shower screen was dirty with grease on the top and black mould at the bottom. There was a dressing room attached to the bathroom.Towel change is Friday and Monday and if not in these are left in a bag in room but the dirty towels were not picked up.On checkout day the time to leave room is 11am, however on our checkout day cleaners turned up at 10am and because we were still in room they phone the office. We asked if we could stay in room till 11.30 as taxi was picking us up at 12, we were told no but could leave our cases in their office in the estate agents. We left the room at 11 as instructed but when we went to office the door was lock, we had to just sit on a bench nearby and wait for the taxi. While sitting for half hour the lady who we had been dealing with came into veiw from a back room.I would not use this company or stay there again. The only positive I could recommend from this holiday is the location facing the marina and all the bars and restaurants around it. Garvetur FériasAlgarve, Proprietário at Garvetur - Marina Plaza, responded to this review Thank you for your feedback and suggestions.

  Read more