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Monte Santo Resort

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Monte Santo Resort

locationCarvoeiro, Algarve

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About Monte Santo ResortAbout Monte Santo Resort

Location

Ideal for beach holidaymakers and families, this resort lies in Carvoeiro, near the sea.

Facility

This resort has a lift and a 24-hour reception desk. Amenities include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops as well. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a queen-size bed. An additional fee is charged for children's beds. A desk is provided. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A flatscreen television with satellite channels, a CD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a bathtub and a baby bath, as well as bathrobes. The resort has non-smoking rooms.

Sport

Plenty of active recreation awaits guests in the pool area's 6 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Alternatively, guests can try out snorkelling or, for a fee, diving. Sport and leisure facilities at the resort include a gym and yoga. Various wellness options are available at the complex, including a spa, a sauna, a hammam, a beauty salon, massage treatments, anti-ageing treatments and a reflexology massage. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

The dining area includes a non-smoking restaurant and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. There are meals available for those with special dietary requirements: diet meals and children's meals. For little guests, baby food is available for an extra charge. The resort also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Monte Santo Resort Amenities at Monte Santo Resort

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Bus Stop

250 m

Tennis Court

500 m

Wind Surf Spot

1.5 km

Wave Surf Spot

1.5 km

Attraction 3

2 km

Restaurants/Bars

2 km

Beach

2 km

City 3

2 km

Golf Location

3 km

Golf Course

3 km

Town Centre

4 km

Supermarket

4 km

Tourist Center

4 km

Attraction 5

5 km

Disco/Nightlife

5 km

River

5 km

Shopping Center

6 km

City 2

8 km

Hospital

10 km

Attraction 4

13 km

City 1

14 km

Attraction 2

17 km

Attraction 1

69 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

663

Very Good

284

Average

90

Poor

37

Terrible

30

Recent Reviews: 1104

  • User:Wanderer07246005033

    Trip type: Family

    Enjoyed it; but not enough to come back

    rating24 Apr 2026

    Overall, we enjoyed our stay at the Monte Santo resort - my wife and I, and our two kids (5 & 2) spent a week at the resort in late April 2026, staying in one of the resorts two-bed apartments. In terms of positives ; lovely location, lovely indoor and outdoor pools, great playground for the kids and a lovely vibe to the place.In terms of negatives; it is expensive and I’m not entirely convinced re the value for money; there was also mould in our bedrooms, which we noticed on the first day and to be fair, this was cleaned immediately when we called reception. That said, it was a bit of a downer on Day 1, especially when you consider this is 5 star. We ate at the restaurant only once, and it was very expensive and the food was average.In short, we enjoyed our stay but probably not enough to stay there again - we ADORED Carvoeiro and have already booked a week in October, staying in a nearby resort.

  • User:Lauren D

    Trip type: Family

    Families Beware

    rating15 Apr 2026

    Families beware. Monte Santo advertises itself as a family friendly resort. However this week it has just introduced a new rule banning children from the indoor pool after 4pm every day. We are currently staying at Monte Santo and my children were just told to leave the indoor pool at 7pm this evening and go in the outdoor pool (which is freezing cold in April) as it is "adults only time". However there is nobody in the pool or anywhere to be seen.I fully understand the need for adult only swimming times but banning children from the indoor pool everyday from 4pm is crazy. An hour in the morning and evening I can understand, but a 4 hour block is too much.Hopefully the resort will quickly come its senses, otherwise I fear it may alienate a big chunk of its target market. We have visited Monte Santo 6 times in the last 3 years as a family of 6/8, but I fear that this time will be our last if drastic rules like this are introduced. Catarina Moreira, General Manager at Monte Santo Resort, responded to this review Dear Lauren,First of all, thank you for your feedback and for your continued preference for the Monte Santo Resort over the years.Following an internal review and taking into account the valuable suggestions of our esteemed guests, we would like to inform you that the indoor pool policy has been revised. Children under 16 are now allowed to use the indoor pool throughout the entire opening period, provided they are accompanied by an adult.To ensure the comfort and safety of all guests, we kindly ask that balls, inflatables, jumping, and diving are not permitted in the indoor pool.We hope this update meets your expectations and contributes to a more enjoyable experience for the whole family. Your feedback is extremely important to us and helps us continuously improve.Kind regards,Management

  • User:Kmac311

    Trip type: Family

    Not a 5 star hotel

    rating12 Apr 2026

    The hotel is beautiful and the grounds themselves really nice, the hotel is not a 5 star hotel. Guests have to buy their own coffee for the room. If you go half board you have a limited choice menu. The room we had clearly had sewage problems and we smelled sewage all night when sleeping. TotalWaste of money. The upside was that the staff are very nice. Catarina Moreira, General Manager at Monte Santo Resort, responded to this review Dear Kmac311,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, and that we were not able to provide you with the experience you were hoping for.Your comments regarding the room conditions, the dining options, and the overall value have been carefully noted and will be reviewed by our management team, as we continuously work to improve our services and facilities. This is not the standard we strive to maintain.On a more positive note, we are glad to know that you found our staff to be friendly and helpful, and we will be sure to share your kind words with them.We sincerely regret that we did not exceed your expectations on this occasion, and we hope we may have the opportunity to restore your confidence in the future.Kind regards,

  • User:jessicahp36

    Trip type: Family

    A great complex!

    rating11 Apr 2026

    We stayed here as a family of 5, with older children. Complex is lovely and clean. House keeping daily and the staff work hard. The resort is a walk away from anything so would be good to have more facilities on the complex rather than just the one restaurant. That said a really nice place in a quiet location. Defo recommend 😊 Catarina Moreira, General Manager at Monte Santo Resort, responded to this review Dear Jessicahp36,Thank you for taking the time to share your feedback.We’re delighted to hear that you and your family enjoyed your stay and found the complex lovely, clean, and well maintained. It’s especially great to know that our housekeeping team and staff made a positive impression.We also appreciate your comments regarding the facilities and location. Feedback like yours is very valuable and helps us understand where we can improve the guest experience. We’ll certainly take your suggestion about additional on-site facilities into consideration.We hope to welcome you and your family back again in the future 😊Kind regards

  • User:Sandra P

    Trip type: Couples

    NOT A FIVE STAR RESORT/MAYBE A THREE STAR

    rating09 Apr 2026

    At first glance a beautiful, well landscaped resort with spacious units. But after a few days it became a tired resort inside and out due to lack of proper maintenance and quality control. Kitchen was in need of an update. Fridge, dryer problems. Frequent calls to front desk to report issues. Furniture with cushions required cleaning. Cleanliness was lacking due to unacceptable cleaning by the cleaning ladies. Kitchen and bathroom floors were not regularly washed and sanitized as well as most of the unit. I had to ask them to wash the floors. We had ants in the master bedroom and living room. One unit had cockroaches which was ignored by management. Interior needed some repairs with our ensuite bath door not closing due to regular water from the shower landing on the floor. Lights in some rooms needed replacement. Again, no quality control. Consistently we had to call to report problems. Bathtub needs a safety bar to avoid slipping. The pool was lovely but again not maintained resulting in safety issues especially along the wooden pathways. Reviews have been dismissive after looking back a few years where the same problems are mentioned. There hasn’t been an improvement. I would avoid this resort as it is neglected, overpriced with many unsolved issues. It appears that they don’t take complaints seriously. Staying for a month, one notices a lot and it’s a shame that this resort is not properly maintained because it has much potential. Catarina Moreira, General Manager at Monte Santo Resort, responded to this review Dear Guest,Thank you for your detailed feedback. We are sorry to hear that your stay did not meet your expectations.. This is not the standard we aim to provide.We would like to highlight that this year all buildings have been repainted on the exterior, and the indoor pool has already been fully renovated. In addition, the wooden walkways—original features of the resort since its opening—are scheduled to be renovated later this year.Please note that we have a pest control system in place throughout the resort, with regular preventive treatments carried out.Your comments regarding maintenance, cleanliness, and safety have been taken seriously and will be shared with our management team as part of our ongoing improvement process.Kind regards

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