Sao Rafael Holidays

Recent Reviews: 128

• User:Rachel B

  Trip type: Couples

  Really bad

  04 May 2026

  We booked off booking.com and the false advertising is crazy for the price we paid we were expecting the villa that has been plastered everywhere to our surprise we were met with a box room at the end of a weird corridor after we had just paid villa prices the maintenance guy was so apologetic when we said it to him cause it was only him there no receptionist nothing cause it was 10 o’clock he then called the manager who was horrible she was so rude , cold , unprofessional and unaccomadating . She shut down everything we said in the rudest way ever said she wasn’t going to do anything to help us and it was basically our fault that the booking service is falsely advertised and we had to pay more on top of what we’ve already paid then she was like if you care that much you have to bring it to booking.com even though booking.com says to bring it up with the place your staying and she’s literally the manager . Upon waking up the next morning she was there and further pushed the matter making us feel uncomfortable and unwelcome passing us dirty looks . The breakfast is served from 8-10:30 but if you get there anything past 9 there is barely any food and they don’t cook anymore . My pool float was stolen from the pool . The AC smells really bad and the bathroom smells of sewage. It was advertised as being see view with a balcony which we asked to be upgraded to as we are literally looking out at a bush with no balcony and the manager rudely declined again upon saying we were going to take yo social media to warn others about this she said she didn’t care and to go ahead and that’s not how it works . I’ve seen many bad reviews about this manager lady please listen to them before booking . There is also no vent in the toilet or anywhere accept for one window which is on the ground floor which makes me feel uneasy as it doesn’t lock properly . Overall the room is nice ish but not what you see online at all and not worth the price as it’s literally not near anything accept the beach which is handy .

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• User:Sheena L

  Trip type: Friends getaway

  Enjoyable stay

  01 Jun 2025

  Enjoyable stay! Everything as expected.Pros: Clean and comfortable rooms. Relaxing stay. Staff always helpful with any quieres. Good self catering facilities with everything we needed.Cons: Check in later than suggested. Couldn't find the safe in the room.

• User:donaboni

  Trip type: Family

  beautiful place

  16 Jul 2024

  Nice and elegant, situated not so far from Albufeira, it's necessary to have a car.The apartment has large rooms, is very clean. beautiful 2 bathrooms (1 big and 1 small )Breakfast is not included you have to book it the day before at the reception.One small swimming pool. there is a terrace where you can have breakfast ( I love dining outdoors too) Free Parking in front of your apartment.I reccomend it for family and business trip, Albuferia is not so far and is very nice for young people, many places playing music, also live music.

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• User:Rachel S

  Trip type: Family

  Great Holiday spot. Was there with my family of four. Villas was clean and the team at the front desk were very helpful

  25 May 2024

  Great location. Great team. Clean spot. Everything you need. Would recommend this to families or couples. Near the beach and a pool. Close to the marina and restaurants. Quiet location. Easy to get to nearby Albufeira. Front desk were very helpful and welcoming.

• User:Julie R

  Trip type: Solo travel

  GRIM…….

  22 Oct 2023

  To say this place was awful is all I can do after my personal experience there recently, I certainly would never book to stay there again or recommend it. I booked a double room in their Guest House part of the complex. * The Reception is only open certain hours. You are supposed to be able to contact them outside those hours but I had to call them a couple of times and got no answer or help. It’s really impersonal and there’s no one around when you need them.* There is no facility to make hot drinks in your room. There was a bottle of water. You have to go to the breakfast room where a vending machine serves terrible quality drinks. You don’t want to have to walk around the hotel first thing in the morning to get hot drinks.*Room 521 was right by the door into reception and was noisy all night with people banging through into the corridor to get to their rooms. * The space immediately outside of the double windows in my room opened out on to the terrace for people sitting having breakfast. This was horrible and gave no privacy into the room at all. Thankfully it was raining but had it been sunny I would have had people sitting right up by my only window in the room. * They have waterproof mattress protectors on the bed which made it feel like you were sleeping wrapped in tin foil it was so hot and it crackled loudly every time you moved.* Pillows were either absolutely enormous and too big to put your head on or so flat and small they were useless. * No bathmat provided for the floor while showering, bit of a safety concern and I had to use a pool towel. No where to hang towels in the bathroom when you’ve used them…it was all just lacking in thought. * No waste bin in the bedroom* Horrid yellow lights in the room* It’s very dark and depressing inside.* Bright light over the door to highlight where the door was in the night but it lit the room up through the night making it hard to ignore and sleep.* Breakfast is only available from 8.30am which is very late. It was poor, stale bread and dirty jars with cereal in with a very poor selection of foods. Overall this was poor quality, grim and depressing and absolutely not worth the cost.

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