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Sheraton Grand Doha Resort & Convention Hotel

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Sheraton Grand Doha Resort & Convention Hotel

locationQatar, Doha

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About Sheraton Grand Doha Resort & Convention HotelAbout Sheraton Grand Doha Resort & Convention Hotel

Location

The hotel stands majestically amidst 70 acres of landscaped gardens. It is just a few minutes' drive from the lively city centre where cultural heritage and modern lifestyle meet. The hotel is also about 1 km from Salam Plaza and 7 km from the Gold Souk (market). Doha International Airport is located about 8 km away.

Facility

The hotel has 4 lifts and features 363 rooms, including 65 suites and 128 single rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 26 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols are available on the sun terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, basketball, golf, paddle tennis and fishing. Water sports available at the hotel include water skiing, paddle boating, banana boat rides, canoeing, sailing and snorkelling. The hotel offers numerous indoor sports, including a gym, table tennis, badminton, billiards, darts, squash and yoga or, for a fee, aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals

Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Non-alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Sheraton Grand Doha Resort & Convention Hotel Amenities at Sheraton Grand Doha Resort & Convention Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

LocationLocation

Map preview

Around this property:

Shopping opportunities

2 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

5507

Very Good

419

Average

114

Poor

48

Terrible

79

Recent Reviews: 6167

  • User:Yousef2932

    Trip type: Family

    Service Standards Have Declined Significantly

    rating05 Jun 2026

    am extremely disappointed by the treatment my companions and I recently received at the Atrium Lounge at the Sheraton Hotel Doha.For more than ten years, we have been loyal customers of the hotel and regular visitors to the Atrium Lounge. Throughout that time, we consistently enjoyed professional service and courteous treatment, which makes this recent experience even more disappointing.During our latest visit, despite there being no apparent reservations or capacity issues, we were left waiting in line for an excessive amount of time without any clear explanation. What was particularly frustrating was seeing other guests bypass the queue and be seated ahead of us. There were no proper waiting arrangements, no seating provided for guests in line, and very little communication from staff regarding the delay.When we approached staff and management for assistance, we were met with a dismissive and unprofessional attitude that fell far below the standards expected from a luxury hotel. Eventually, we were offered a table in an isolated smoking area that was significantly inferior to the seating areas we had occupied during our many previous visits. When we politely raised our concerns, the response from the lounge manager was rude and confrontational.The situation worsened when senior restaurant management became involved. Rather than seeking to understand the issue or find a reasonable solution, they simply supported the actions of their staff without properly addressing our concerns. To make matters worse, when we requested the contact details of the General Manager to formally escalate the matter, our request was refused.What disappointed us most was not the waiting time itself, but the lack of professionalism, accountability, and respect shown toward long-standing customers. This experience was completely inconsistent with the reputation and standards associated with the Sheraton brand.Unfortunately, based on this experience, I can no longer recommend the Atrium Lounge to friends, family, or colleagues. I hope hotel management investigates this matter seriously and takes appropriate action to improve customer service and ensure that other guests do not experience similar treatment.

  • User:Doaa M

    Trip type: Family

    Excellent hotel in a great accommodation

    rating05 Jun 2026

    I had an excellent stay at this hotel. The accommodation was comfortable, well maintained, and exceeded my expectations. The level of service provided by the entire team was outstanding, and every staff member was courteous, helpful, and professional.I would like to extend a special thank you to Mrs. Faten from the Reservations Team for her warm welcome, professionalism, and exceptional customer service. She was attentive, efficient, and made the entire experience smooth and pleasant from the very beginning. Her positive attitude and dedication to guest satisfaction truly stood out.Thank you to the hotel team for making my stay so enjoyable. I highly recommend this hotel and look forward to staying here again in the future.

  • User:Sunshine03323003606

    Trip type: Friends getaway

    Dinner with Friends

    rating04 Jun 2026

    Great Food’s Ms. Kristine is Approachable.

  • User:khalid a

    Trip type: Business

    Thanks

    rating04 Jun 2026

    It was a very special experienceA big thank you to all the hotel staff for their excellence and service, but I especially want to mention Ms. Rawan at the coffee shop for her professionalism and helpfulness during my stay. Thank you from the bottom of my heart.

  • User:Nasser A

    Trip type: Business

    Santosh

    rating03 Jun 2026

    It was a good experience and wonderful staff specially Mr. Santosh.

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