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The Avenue Hotel

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The Avenue Hotel

locationQatar, Doha

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About The Avenue HotelAbout The Avenue Hotel

Location

This hotel warmly welcomes guests in Doha.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Daily newspapers will keep you informed. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Children's meals and halal food can be prepared on request.

Amenities at The Avenue Hotel Amenities at The Avenue Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

284

Very Good

27

Average

11

Poor

7

Terrible

22

Recent Reviews: 351

  • User:Paradise14421212620

    Trip type: Family

    Amazing 🤗

    rating19 May 2026

    The room was so awesome and cozy ☺️ I enjoyed the pool too 🏊🏾, I couldn't get enough of the water 😊 To top it all their services was so cool, the receptionist Anilla was really amazing so respectful and welcoming 😊🤗 I'm definitely coming back 😁 😁 keep it up guys ✨✨

  • User:Peter M

    Trip type: Friends getaway

    Fantastic

    rating19 May 2026

    Good service the pool was amazing The room are cool too The restriction Anira was so good to us

  • User:muqta

    Trip type: Couples

    Wonderful Stay experience.

    rating07 May 2026

    Our stay was absolutely wonderful! The hospitality and service were excellent throughout our visit. A special thanks to the reception staff — Tahseen, Aneela, and Hania — for being so kind, professional, and helpful. They made us feel truly welcomed and comfortable. Highly appreciated and definitely recommended!

  • User:Zaneta V

    Trip type: Couples

    Extremely disappointing and unprofessional experience

    rating27 Mar 2026

    Due to a complete suspension of flights to the country, we were physically unable to arrive for our planned stay — a situation entirely outside our control. Yet the hotel never replied to any of our messages. Not a single one. They also ignored the inquiry submitted by Booking.com on our behalf.This level of disrespect toward guests is shocking.Any professional accommodation would offer a date change (even for much later) or at least a partial refund, including for prepaid meals we obviously could not use. Instead, the hotel chose total silence — no response, no assistance, no empathy.This has been one of the most rude and dismissive customer service experiences I have ever had. We will absolutely not recommend this hotel to anyone, and I strongly advise future travellers to think twice before booking. When something goes wrong, this hotel clearly won’t lift a finger to help you.

  • User:Faisal N A

    Trip type: Family

    Deeply disappointing and misleading – far below advertised standards

    rating19 Dec 2025

    Deeply disappointing and misleading – far below advertised standardsThis hotel is advertised as a 5-star property, yet the experience was shockingly below even basic hotel standards. There is a reason why a prominent hospitality group pulled out from this property leaving it not worthy of 1 star. Check-in was delayed, and although an extra bed was requested at check-in, it took over four hours and 7 phone calls to arrive. By that time, our children were exhausted stressed and unable to sleep properly.The room was extremely unclean. We found leftover socks from a previous guest, hair, grime, heavy dust, and visible mold. The room also had a strong smoke odor, making it very uncomfortable and difficult to rest.To make matters worse, staff knocked on our door repeatedly at around 3:00 AM to deliver water bottles that had been requested at 5pm, disrupting what little sleep we managed to get.Breakfast the following morning was equally disappointing. The selection was very limited and of poor quality — nowhere near what one would expect from a hotel claiming to be 5-star. Not even a camp can motel would offer this breakfast.In an attempt to resolve the situation, we agreed to change rooms on the second night, hoping conditions would improve. Unfortunately, the second room was even worse, particularly in terms of odor and cleanliness. At that point, we had no choice but to leave the hotel 6 days earlier than planned.Despite acknowledging the issues, hotel management offered no meaningful apology or compensation and still charged us for the stay.Special shout out to Mr Ahmad the acting GM and Mr Haseeb the manager for acting absolutely crippled in this situation.This property is seriously misrepresented and does not deliver the standards it advertises. Based on our experience, we cannot recommend it and would strongly advise travelers to look elsewhere.

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