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M Hotel

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M Hotel

locationSlovenia, Ljubljana

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About M HotelAbout M Hotel

Location

This hotel is situated near the Villach/ Kranj motorway exit in the direction of the city centre, which is about 2 km away. Cross country skiing paths lie within 2.5 km of the hotel and the nearest ski are is around 25 km away.

Facility

The hotel has 154 non-smoking rooms, which are located on 8 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a projector. Lectures, presentations and meetings can be held in one of the 9 conference rooms.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. A sun terrace is a great place to while away the hours. After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at M Hotel Amenities at M Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

2 km

Cross-Country Skiing

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

109

Very Good

293

Average

215

Poor

44

Terrible

20

Recent Reviews: 681

  • User:ZSTANEVA

    Trip type: Business

    Great experience

    rating23 Mar 2026

    We were a group of 13 people, traveling to Ljubljana for a training course with our local partner. We had an amazing stay at M Hotel - comfortable, warm rooms, spacious bathrooms. The working room, which we rented at the hotel was spacious enough and well equipped with everything we need. Amazing food - we selected the full board option and we enjoyed every meal we had at the hotel. We would certainly use the same accommodation next time we visit Ljubljana.

  • User:Irena T

    Trip type: Couples

    Dear  My husband and I stayed at the hotel for four nights. Everything was perfect, I have no complaints, neat, clean,

    rating05 Jan 2026

    Dear My husband and I stayed at the hotel for four nights.Everything was perfect, I have no complaints, neat, clean, rooms, all other areas, and I especially have to highlight the rich breakfast and New Year's dinner, everything was so top-notch, from the ingredients to the menu, I have no words to emphasize how top-notch everything was, and now the most important thing in this whole story, that everything can be top-notch, rooms, food, and everything else...Mr. Milan, the restaurant manager, is so helpful, so pleasant, he takes care of everything and approaches his job with soul. So, in addition to professionalism, he also has a soul, something that is rarely found, that is, a personal approach to the guest, warmth, humanity, professionalism, a truly wonderful person. I would also like to commend the young Mr. Tino at the reception and Ms. Jelena, who were, I hope, extremely kind, compassionate and answered all our questions and more, and I also congratulate you on the choice of staff..I would certainly commend Mr. Jakob and Mr. Ivan from the restaurant, who were extremely kind, pleasant and answered our every question and comment... Service with a soul is rarely seen here...Congratulations once again on the choice of top-notch staff and how much it gives that something - that soul to the hotel service.Irena from Zadar, Croatia

  • User:anonymtraveller

    Trip type: Business

    Fourth time

    rating12 Nov 2025

    We again had a very pleasant stay in Hotel M in Ljubljana.It was my fourth and not last time!Again our room was extra clean and had everything we needed! I was sceptic about sleeping on sofa bed but it was just as comfortable as a normal bed!The receptionists were just amazing!The restaurant at breakfast time was full with guests but all the waiters and other workers were working fast, professional and even smiling! We found table quickly, they refilled all the food and drinks in a second! Respect! I was positively shocked how well organized everything was and i could take and eat my breakfast without any delay or interruption! Thank you for your hard work. It was our pleasure to stay in Hotel M!

  • User:Boris M

    Trip type: Couples

    Great hotel!

    rating14 Oct 2025

    Excellent accommodation for our group, very friendly staff, everything was as we agreed.The accommodation was full board, the food was excellent, and our coaches had no complaints.teammladost

  • User:ciaranomeara

    Trip type: Couples

    Disappointing attitude towards customers, overpriced breakfast, out to get your money!

    rating06 Sept 2025

    Shocking experience. We booked a double room, and were told we had a twin room at check in. I asked if it was possible to have the double that we booked and paid for (as the hotel was half empty) and the scruffy receptionist told us that it would cost €300 "or more" as they only have one double room left. Why we didn't get that double room I don't know. Of course we rejected this offer.The room was cramped and walls peeling. It had a smoke smell despite labelled non smoking. There was nowhere to really put my work laptop and notes, so I asked the receptionist if I could use some form of business suite for one hour in the morning for a work call. Surprise, he told me I could - but it would cost me €300. So I can either pay him, cash only, or call another hotel.To top this off there is no soundproofing in the room so we were awoken throughout the night by loud guests outside the room, and the slamming of the communal door to the elevators. We paid for breakfast in the morning which was extortionate and consisted of old cheese and a load of fruits. There were only a couple of hot food options and they were limited to wet scrambled eggs, boiled eggs, or bread to toast. I sent a complaint to this hotel and they gave me a long winded reply, doubling down on the cost being a real thing, and refusing to even offer some form of refund - pulling up some buried terms and conditions about it being a partner offer so I technically could not be guaranteed a double bed. Shocking customer service and a shady backroom operation. Gregor Erbeznik, General Manager at M Hotel, responded to this review Dear Mr. Ciaran,Firstly, we would like to point out that making false accusations is not fair, and we do not work in such a way. We put a lot of effort into making our guests’ stay pleasant and memorable. Our staff always try to resolve situations on the spot to ensure a positive experience.Changing room types at reception happens daily, and we always try to honor our guests’ wishes whenever possible, even if the booking was made for a different room type or if there is a need to change on spot.Let me point out that the your booking for one day was made for TWIN room not double and that room was also reserved for you. We have already sent you the complete and transparent booking confirmation of your booking from Expedia, including all the details of your booking – prices, room type, services provided and commission. It is clearly stated that your booking was made for a twin room, not a double, and our staff already explained this to you at check-in and via email.When you arrived at the hotel – during the night – hotel was fully booked - 143 out of 144 rooms occupied and all the guest were already checked it, so we dont know where you got info of half empty hotel. The only free room left was the Deluxe Suite, and our staff simply offered you the only available room in the hotel to change. We never force anybody to pay extra additional to the booking made. We do not accept cash payments during the night, so this statement is also incorrect.To ensure the correct type of rooms we always encourge guest to book directly or at lease check with hotel prior to arrival the type of room especialy when booking via different OTAs.Best regardsGregor

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