Hotel Playas De Torrevieja

Recent Reviews: 825

• User:Paradise116632

  Trip type: Solo travel

  I WOULD GIVE IT A MISS

  25 May 2026

  There is NOTHING around, no shops, no bars (a tiny one at the back of the hotel).Place was like a nursing home. Pay cheap doesn't make it good, bad location. Steepest hill ever. Only good thing is the bus stop outside.Food poor , cold. No drinks with dinner. Had to pay separately.A balcony view over the pool, park and sea made it very special.The wifi also did not work properly; logging in simply did not work.Sunbeds were dirty with coke stains.No kettle/tea facilitiesNo drinks with dinner. Had to pay separately.Location – be prepared. There is NOTHING around, no shops, no bars (a tiny one at the back of the hotel), no nice beach close by. Literally nothing and the hotel is located in the middle of a lot of residential buildings. As only got back before hotel got busy. It was quiet enough to relax although on day we were living there was building noise, I believe for a new hotel besides this one. Thank god we were leaving as no way you can relax by the pool in that racket. Atención Clientes, Marketing at Hotel Playas De Torrevieja, responded to this review Hello, Paradise116632,Thank you for taking the time to share your detailed feedback. We’re sorry your experience didn’t meet your expectations, and we understand how disappointing that can be.We appreciate you mentioning the views from the balcony and the convenience of the bus stop, and we’re glad those aspects helped you enjoy your stay. Our goal is for all guests to feel comfortable, well taken care of, and able to relax throughout their visit.The nearest beach is just a 5-minute walk away.We have taken note of your comments regarding the food, the internet connection, the cleanliness, and the overall atmosphere. We strive to offer warm hospitality, well-maintained facilities, and a seamless experience, in line with our standards.Thank you again for your feedback. We value your opinion and hope to have the opportunity to better reflect our commitment to excellent service during a future visit.Best regards,Atención al cliente del Hotel Playas de Torrevieja

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• User:Nomad787788

  Trip type: Couples

  Cheap but poor

  18 May 2026

  Nothing around it, no bars . Place was like a nursing home. Pay cheap doesn't make it good, bad location. Steepest hill ever. Only good thing is the bus stop outside. Food poor , cold Atención al Cliente Hoteles Poseidon, General Manager at Hotel Playas De Torrevieja, responded to this review Dear Nomad787788,Thank you for sharing your impressions with us. We are sorry to hear that your visit did not reflect the welcoming and comfortable experience we aim to provide for every guest.We appreciate your notes on the setting, dining experience, and overall atmosphere. Your perspective is valuable to our team as we strive to deliver warm hospitality, convenient access, and well-prepared meals.We hope to have the opportunity to better serve you in the future and provide a stay that aligns with our standards.Best regards,Atención al cliente del Hotel Playas de Torrevieja

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• User:Sue J

  Trip type: Couples

  Think twice before staying at this hotel.

  01 May 2026

  What an absolutely awful experience it was staying here! The food was horrendous, the room was awful, the sheets didnt fit the bed and we ended up sleeping on a waterproof matress cover most of the time! We didnt get to speak to many of the staff but the ones we did have to speak to were dreadful!!! It is miles away from any bars or restaurants unless you are happy to get either on a bus, which is very reasonably priced but generally rammed, or by taxi which was 15 euros each way. To be honest we couldnt wait to get back home as was the view of another couple we met there at the time. The hotel is dated and needs sprucing up quite a lot and some of the staff could do with being retrained in customer service. I could go on and on about the negatives of this hotel but on a positive I have to say Torrevieja is a fabulous place with a beautiful beach front and lots of bars and restaurants so will return and stay somewhere else. Atención al Cliente Hoteles Poseidon, General Manager at Hotel Playas De Torrevieja, responded to this review Dear Sue J,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at Hotel Playas de Torrevieja did not meet your expectations.We sincerely apologize for the discomfort you experienced in your room, particularly regarding the sheets. Please know that our reception team is always available to resolve any issues immediately, such as providing properly fitted bedding, had we been informed during your stay. We will also share your comments regarding the food and the condition of the facilities with our management team, as we are continuously working on improving our services.Regarding our staff, we are disappointed to read your comments, as our team usually receives high praise for their friendliness and helpfulness. Nevertheless, we take customer service very seriously and will review your feedback internally to ensure our usual high standards are met.As for our location, it is true that our hotel is situated in a quieter area, about 4.7 km from the bustling city center, but just 600 meters from the nearest beach. We understand this distance might not suit everyone looking for immediate walking access to downtown bars and restaurants, though as you mentioned, public transport and taxis are available to bridge this distance.We are very glad to hear that you found Torrevieja to be a fabulous place with a beautiful beachfront. We regret that we were not the right fit for your holiday, but we thank you for your review and wish you wonderful future travels.Best regards,Customer Service, Hotel Playas de Torrevieja

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• User:Tony K

  Trip type: Couples

  You need a car though there is bus stop close by

  13 Apr 2026

  Great spacious roomsGreat reception / bar staffGreat pleasant thorough cleaners Very close to beach and a few restaurants Most of the bars /restaurants are good 25 minutes walk big choice thoughHotel food breakfast and evening meal very Sammy each day Bar prices are cheap for a hotel.

• User:Andywelshman

  Trip type: Couples

  Warm and welcoming. Lovely visit to a lovely hotel.

  22 Mar 2026

  A lovely, friendly, clean and comfortable hotel in a great position for seeing the area. A balcony view over the pool, park and sea made it very special. The staff were friendly and helpful and the food was more than acceptable. Atención Clientes, Marketing at Hotel Playas De Torrevieja, responded to this review Dear Andywelshman,Thank you for sharing such kind feedback. We are delighted to hear that you found the hotel comfortable and well located for exploring the area.It is wonderful to know you enjoyed the balcony views and had a relaxing stay. Our team is especially pleased that their friendly, helpful service made a positive impression.We are also glad the dining experience met your expectations. Providing a welcoming atmosphere with thoughtful amenities is at the heart of what we aim to deliver.We appreciate your recommendation and look forward to welcoming you back for another enjoyable visit.Best regards,Atención al cliente del Hotel Playas de Torrevieja

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