Best Mojacar

Recent Reviews: 2468

• User:Localtel

  Trip type: Couples

  Renovation queries

  08 Jan 2026

  Great location, friendly staff, clean , been there a few times, hopefully we are going back in September 2026 , But today we walked past the hotel, and it is a building site, loads of work being done and I’m not sure it will be ready for the summer, hope I’m wrong but every window has been removed the roof is being removed , from what I could see, every single room was being renovated , please please let us know if it will be ready by July Werner Francis, Marketing at Hotel Best Mojacar, responded to this review Dear Localtel,Thank you for your positive feedback regarding our location, staff, and cleanliness. We appreciate your loyalty and are delighted to hear you plan to return in September 2026. We understand your concerns about the renovations currently underway. Our team is committed to improving our facilities, and while we cannot confirm specific completion dates, we strive to ensure that our hotel will provide an exceptional experience for all our guests. Please stay tuned for updates as we approach the summer season.Thank you once again for your support.Best regards,Best Mojacar

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• User:BJW3410

  Trip type: Couples

  Our Late Holiday and Family Visit

  28 Sept 2025

  Staying at the Best Mojacar from 14th to 28th while visiting family living in the local village of Turre and as a holiday hotel. To visit Turre public transport was limited a car essential. To visit along Mojacar Playa bus service met most of our needs, or Taxi to Mojacar Pueblo due distance and steep walk. Staff were excellent for all info and arranging transport needs. We found the buffet style food excellent a wide selection we preferred to go for more Mediterranean style rather than eating food more common example chips and pizza in UK. Choice on salad bar was excellent fresh and appetising, Stir Fry cooked to order excellent as were choice of main meals and deserts. Meal times were good you were never rushed although earlier was probably best. During the first 11 days the staff were excellent making sure you were well and truly looked after. The last 2-3 days the coffee machines needed a little help to get the drink you wanted due to a reduction in staff. We put this down to end of season closure and don't believe it was normal. Rooms were clean tidy with service everyday all staff polite and keen to look after you around bars restaurant's and cleaning staff. Entertainment staff around pool and games kept guests happy with numerous activities including petange bowls archery table tennis board games not to mention water exercise round the pool. bingo in Spanish and English was also a big hit. For the more active a good Gym was available on site. Book again? YES Pilar Rios, Marketing at Hotel Best Mojacar, responded to this review Dear BJW3410,Thank you for sharing your experience at Best Mojacar. We are delighted to hear that your stay was enjoyable and that our staff provided excellent service throughout your visit. Your feedback regarding the buffet options and entertainment activities is greatly appreciated, as we strive to offer a diverse selection for our guests.We acknowledge your comments about the coffee machines during your last days with us. While we aim to maintain high standards consistently, we appreciate your understanding of potential staffing changes towards the end of the season. We will certainly take note of your observations to enhance our guest experience in the future.It is also wonderful to know that you found the rooms to be clean and the amenities satisfactory. We are committed to providing a welcoming environment for our guests, and we look forward to welcoming you back for another memorable stay.Best regards,Best Mojacar

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• User:SueandAllen

  Trip type: Couples

  NOT FOUR STAR QUALITY

  25 Sept 2025

  Do not come if you are English. All entertainment is in Spanish. No TV channels in English. Food is not great. One day there was no tea available. Restaurant waiters excellent. Deffinately not 4 star quality food.Room was ok. Rooms not cleaned. Sheets not changed. One night we did not have a hot shower. Reception staff excellent. Very knowledgeable and helpful. Bar staff friendly. Would rate this hotel 3 star. Pilar Rios, Marketing at Hotel Best Mojacar, responded to this review Dear Sue B,Thank you for taking the time to provide feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations in several areas, particularly concerning the entertainment and food offerings. We strive to provide a diverse range of activities and menu options to cater to all our guests.Regarding the cleanliness of the rooms, we appreciate your comments and will review our housekeeping procedures to ensure a consistent standard. We are pleased to hear that our reception and bar staff contributed positively to your experience.Thank you for your feedback.We hope to have the opportunity to welcome you back in the future.Best regards,Best Mojacar

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• User:Helen l

  Trip type: Couples

  Noisy and tatty

  24 Sept 2025

  On first impression this all looked good if a little tired (paint scratched/ soap dispenser hanging off wall/ broken tiles on the terrace/ wonky steps into pool) but it soon became a difficult stay we looked forward to moving on from. The view from the room was stunning across the sea and pool plaza. This meant all entertainment/ music was below and heard in our room. Zumba / bingo were blasted out early evening then evening show until 11pm + when the terrace was cleared by tables and chairs scrapped across the tiled flooring. So midnight before peaceful when people stopped running / singing along corridor. If you are a party animal, this is for you, if not, think again. Oh and there's no English tea bags in the tea selection!!!For a hotel with loads of English guests this was unbelievable. Pilar Rios, Marketing at Hotel Best Mojacar, responded to this review Dear Helen l,Thank you for taking the time to share your thoughts regarding your recent stay at Best Mojacar. We appreciate both your positive comments about the stunning views and your candid feedback on areas that did not meet your expectations.We sincerely apologize for the noise disturbances you experienced during your stay. We understand the importance of a peaceful environment, especially after a long day of activities. While our entertainment program is designed to provide enjoyable experiences for our guests, we recognize that it can be disruptive for those seeking tranquility. Your comments will be taken into consideration as we continually assess our guest experience.Regarding the room condition, we are committed to ensuring our facilities are maintained to high standards. Your observations about the maintenance issues will be addressed internally as we strive to improve our services. Lastly, we appreciate your suggestion about the tea selection and will review our offerings to better cater to our guests’ preferences.Thank you once again for your feedback. We hope you will consider visiting us again in the future.Best regards,Best Mojacar

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• User:Bianca G

  Trip type: Family

  A nice hotel - More three star than four star

  05 Sept 2025

  This is a perfectly adequate hotel, however, the bedrooms need updating. Our bathroom ceiling was leaking and ceiling was mouldy. No kettle in room. Fridge needed defrosting, massive chunk of ice at the back that was bothering me, I almost did it for them! In terms of entertainment, it is all in Spanish. The magic act, the mini disco, the activities during the day. Luckily I speak Spanish but for English families that are expecting entertainment, you won't be understanding it. None of the entertainment team speak English. They made a big effort but only if you were Spanish. We went half board and every night there was a different theme at dinner. Our main issue with the restaurant was that the plates were often dirty! It was like they had been too closely stacked in the dishwasher. We always had to look for a clean one (same with the cutlery) and we saw other families do the same thing.The gym's cardio machines were probably about 50 years old, the treadmill and cross trainers don't work. Plus the air conditioning in the gym was never on so it go pretty hot.So to summarise - If you want a very Spanish feeling holiday and a very Spanish area, it's great. Don't expect four star standard though. Pilar Rios, Marketing at Hotel Best Mojacar, responded to this review Dear Bianca G,Thank you for taking the time to share your feedback regarding your recent stay with us at Best Mojacar. We appreciate your insights as they are invaluable in helping us enhance our service and facilities.We sincerely apologize for the inconveniences you experienced regarding the condition of your room and the cleanliness of the dining utensils. Your concerns about the bathroom and the fridge have been duly noted, and we will ensure that our maintenance team addresses these issues. Additionally, we understand that the entertainment options may not have met your expectations, particularly for non-Spanish speaking guests. We strive to create an inclusive atmosphere, and your comments will be shared with our team for future consideration.We appreciate your understanding of our half-board dining experience and the themed dinners we offer. Your observations regarding the gym facilities have also been noted, and we will assess the equipment to ensure a better experience for our guests.Thank you once again for your feedback, and we hope to welcome you back in the future.Best regards,Best Mojacar

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