Nh Sants Barcelona

Recent Reviews: 2194

• User:bdaems

  Trip type: Business

  NH Sants

  10 May 2026

  Business stay during exhibition at Fira Barcelona.Excellent location.Quality service and comfortable rooms Ramon Rius Andreu, General Manager at NH Sants Barcelona, responded to this review Dear Guest,Thank you for choosing us for your business stay during the exhibition at Fira Barcelona. We are delighted to know that our location suited your plans.We appreciate your kind words about the quality of our service and the comfort of our rooms. Providing a seamless and relaxing experience for business travelers is central to our hospitality.We look forward to welcoming you again on your next visit.Kind regards,

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• User:Supermark12

  Trip type: Business

  A nice hotel in Barcelona

  26 Apr 2026

  Excellent hotel just a 15-minute taxi ride from the airport. The rooms are spacious and clean, the staff is very friendly, and the breakfast is great. I’d say it’s also an excellent choice for a tourist stay in Barcelona. I had dinner at the hotel and really enjoyed it Ramon Rius Andreu, General Manager at NH Sants Barcelona, responded to this review Dear Guest,Thank you for sharing such generous feedback about your stay. We are delighted to hear that you enjoyed the spacious and well-kept rooms, the warm service from our team, and the quality of our breakfast.It is wonderful to know that your dinner experience was enjoyable and that you found our hotel well suited for a visit to the area. Your kind words reflect the hospitality and comfort we strive to offer every guest.We appreciate your recommendation and look forward to welcoming you again on your next trip.Best regards,

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• User:karlHaydenIRL

  Trip type: Business

  My Time In Barcelona

  20 Apr 2026

  A modern, clean and professional hotel with friendly staff located close to the main train station with good public transport close by. Ramon Rius Andreu, General Manager at NH Sants Barcelona, responded to this review Dear Guest,Thank you for sharing such thoughtful feedback. We are delighted to know you enjoyed our modern, well-kept accommodations and the professionalism of our team.It is wonderful to hear our location near the main train station and public transport added convenience to your stay. Your kind words about our friendly staff are truly appreciated.We look forward to the pleasure of welcoming you again soon.Best regards from Barcelona.Ramon RiusGeneral managerNH Sants Barcelona

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• User:H_sash

  Trip type: Family

  2 stays, both very pleasant

  15 Apr 2026

  We stayed at the hotel twice, and will definitely choose it again. The location is very convenient, just a short walking distance from Sants train station. Metro and buses nextdoor. Easy train connection with the airport. Nice cafes around, a very pleasant neighbourhood.We stayed at a Junior suite with terrace on the 8th floor and we highly recommend it. The terrace is lovely. The hotel is modern and renovated. The reception is helpful and attentive. A very pleasant experience. Ramon Rius Andreu, General Manager at NH Sants Barcelona, responded to this review Dear Guest,Thank you for sharing such thoughtful feedback and for choosing to stay with us twice. We are delighted to know our convenient location and the surrounding neighborhood contributed to an enjoyable visit.It is wonderful to hear that you appreciated the Junior Suite with terrace and found the hotel’s modern design to your liking. Your kind words about our reception team are especially appreciated, as attentive service is at the heart of our philosophy.We are grateful for your recommendation and look forward to the pleasure of welcoming you back on your next visit.Best regards from BarcelonaRamon Rius.NH Sants Barcelona general manager

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• User:DebbieR247

  Trip type: Couples

  After the shock of the neighborhood on arrival this turned into a pleasant stay

  23 Mar 2026

  This was our cruise ship hotel. I was shocked to see graffiti everywhere and a SEX shop across the street upon arrival. Very nervous about the neighborhood. After spending 3 nights at this hotel we learned to like the area and the feel of being real, rather than a tourist area.Laura checked us in. She was charming and very helpful. Lots of good tips. She also recommend a grocery store where we could pick up some snacks, etc.I was bothered by many things, but none enough to complain.... There is no ice machine but you can order it. If they hand it to you in the lobby it's free but if they go to your room it costs $5. There is no scales to weigh your bag, and no scale in the exercise area. If you decline room service you get a voucher for a drink in the bar, but there really isn't a bar; you sit in the lobby, push the button, and someone comes up to take your order. No microwave, but if you really beg she said they'd heat something up in the staff one (I didn't try). They have no washcloths, only hand towels which are almost the size of a full size towel. Little things that keep me from giving a higher rating, but nothing huge.Breakfast buffet was included in our rate and it was excellent. Breads were fresh, fruit was fresh, everything was good. Huge selections of juices including orange juice squeezed fresh right there. They will also custom make an omelet upon request (I did that twice, delicious). They have a stand to make your own smoothies, 3 coffee machines that make many drinks, lots of meat options, and the best cheeses I've ever had.We would leave stuffed everyday and didn't need to eat again until evening.Mercadona was the BEST grocery store ever. We arrived the hotel exhausted, and Laura sent us there to find something to eat when all is closed because of Siesta. We picked up lasagna in the refrigerator section for 2.75euro, a large water bottle for .68euro, a loaf of bread for .54 euro, some fruit, and had a wonderful dinner back in our room . The store has a section to heat your food in the microwave, and supplies utensils. Better than ordering out and a delicious meal for 2 for under 5euro.We walked about 5 miles everyday, and discovered other stores (the used clothes across the street was fun), some local restaurants, and grew to like the location.Bed was hard but we slept well. Staff were all friendly. At the end of the day I'm glad we stayed there. Ramon Rius Andreu, General Manager at NH Sants Barcelona, responded to this review Dear Debbie,Thank you very much for taking the time to share such a detailed review of your stay with us. We are delighted to read that you enjoyed the excellent breakfast, the comfort of the room, and, especially, the warm and attentive service provided by Laura. Your kind words about her assistance and recommendations mean a great deal to us.Regarding your comment about the ice service, we would like to clarify that the €5 charge applies only when ice is delivered directly to the room, as it is considered a room‑service supplement. When collected from the lobby, as you mentioned, there is no charge. We hope this explanation helps clarify our policy.We are also pleased to know that, despite your initial concerns about the area, you ended up appreciating the neighborhood and its authentic atmosphere during your three‑night stay.At the same time, we take note of the small details that, as you mentioned, such as the absence of certain amenities or facilities. We value these comments, as they help us continue improving the overall guest experience.However, considering the excellent service you received from Laura, the friendliness of the staff, and how much you enjoyed our breakfast—something you described in great detail and with high praise—we were indeed a bit surprised to see a rating of only 3 out of 5. Nevertheless, we respect your personal evaluation and appreciate the time you took to share it with us.We are truly glad that, in the end, you were happy with your stay and that you are pleased to have chosen our hotel. We hope to have the pleasure of welcoming you again in the future.Kind regards,

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