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Sun Palace Albir

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Sun Palace Albir

locationEl Albir, Benidorm - Costa Blanca

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About Sun Palace AlbirAbout Sun Palace Albir

Location

This hotel is situated in a quiet area of l'Albir, 500 metres from the beach. In the vicinity there are a large number of restaurants, bars and shops, which can all be reached in 10 minutes on foot. The Paseo de las estrellas is 500 metres from the hotel, the Faro del Albir is 2 km away and Altea is 5 km away. Terra Mitica is a 20-minute drive, Terra Natura is a 25-minute drive and Guadalest is a 40-minute drive from the hotel. Benidorm can be reached in 10 minutes by car or bus, whereas Benidorm bus station is a 20-minute drive away. Alicante International Airport is 68 km from the hotel.

Facility

The property includes 10 villas/houses as well as 216 non-smoking rooms, including 214 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage for a fee is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools (for a fee). Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, crazy golf, golf, fishing and horse riding. Guests can take part in a comprehensive water sports programme, which includes canoeing, snorkelling and diving, with water aerobics and aquafit available for a fee. The hotel offers numerous indoor sports, including billiards, darts and aerobics or, for a fee, a gym. There is a wellness area with a spa, a hammam, a beauty salon, hydrotherapy treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. In addition, special catering options, picnics and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sun Palace Albir Amenities at Sun Palace Albir

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

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      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

City Centre

400 m

Shopping opportunities

500 m

Sea

500 m

Beach

500 m

Restaurants

600 m

Golf Course

700 m

Tourist Centre

5 km

Bus Station

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

600

Very Good

765

Average

490

Poor

202

Terrible

149

Recent Reviews: 2206

  • User:Karen j

    Trip type: Couples

    Lovely stay in Albir

    rating01 May 2026

    Stayed at the hotel in April for 8 nights. Having been to Albir previously we knew the location of the hotel, and it is situated on a hill in a residential area. We like walking and enjoyed the walk down to the beach and close to the national park where you can walk up to the light house. We really enjoyed our stay, the rooms are cleaned daily, with fresh towels and we had a lovely view across the bay. The pool area is lovely, and there is a nice terrace you can relax on close to the bar. There were plenty of loungers and never had an issue securing one. The hotel itself is a little tired, however clean & perfectly suitable for all your needs. The restaurant does get busy at times, however we always got a table and were served quickly. Food was good, drinks were not expensive and we were on full board basis. I liked that the hotel was full of older Spanish couples and nice to see them having a good time. Staff were friendly and helpful, especially the staff in the restaurant who worked hard to ensure everyone had their drinks. We really enjoyed our stay here and would visit again. Hotel Manager, Owner at Hotel Sun Palace Albir & Spa, responded to this review Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We are thrilled to hear you had a lovely stay at Hotel Sun Palace Albir & Spa.It’s wonderful that you appreciated the daily room refresh and the bay views from your accommodation. We’re also glad our pool area and terrace added to your relaxation, and that our team’s efforts in the restaurant made your meals enjoyable.That said, we take your note on the hotel’s upkeep to heart and continuously work to maintain our facilities to the highest standard.Finally, it’s heartwarming to know the lively atmosphere among our guests contributed to your memorable stay. The proximity to the lighthouse trails and the beach remains a favorite among those who enjoy exploring the natural beauty around us.We would be delighted to welcome you back for another stay in the future. Best wishes,Jordi Francés General Manager Hotel Sun Palace Albir &Spa.

  • User:Kim J

    Trip type: Couples

    Should have read TripAdvisor reviews before booking. I'm reviewing the hotel, not surrounding area.

    rating03 Dec 2025

    No drinks available during dinner. 2.50E for a small water. Food isn't great. Mostly congealed and cold, 1/2 hour after opening.Breakfast was a bit better, due to drinks, coffee, water, juice. Even allowing for "out of season", selection and standard was poor.Indoor pool is not included in holiday price, even in December. A quick call to easyJet confirmed they had stated costs MAY be charged for"extras". Fair enough for massage, spa etc, but I don't think an indoor heated pool is extra? As a good will gesture, easyJet gave me a credit to reflect my unhappiness. That wont cover the price of the pool for 90 mins x 2 guests. (20E each)Room is travel lodge standard (ok!) comfy bed, bath, shower, fridge, but nothing to make tea/coffee. That's chargeable from the bar from 10:00am not the worst holiday, but far from the best. I know it's what you make of it, etc, but i still expected a certain standard from a "4" * hotel advertised with easyJet. Take-home from this review.... easyJet stated a few times, TripAdvisor reviews are available!! Read them!! And do with them what you will 😁 Hotel Manager, Owner at Hotel Sun Palace Albir & Spa, responded to this review Dear Kim,Thank you for taking the time to review your experience with us.We're pleased you found the bed comfortable during your stay.However, we sincerely apologize that your experience fell short in some areas. We aim to maintain high standards across all services, and we acknowledge your observations about dining options and facility access. Our team remains committed to addressing feedback constructively while maintaining our established service protocols.We hope we can provide you with an improved stay in the future.Kind regards,Jordi Francés General Manager Hotel Sun Palace Albir & Spa

  • User:Carruthers2003

    Trip type: Family

    Albir September 2025

    rating07 Oct 2025

    Thanks so much for our recent 4 night trip to Albir & the hotel. The first impressions were so great the lobby, reception, bar, restaurant, pool areas were all well maintained & clean…The rooms were fresh & clean…& you could have had clean towels every day…we paid €20 PP deposit for a pool towel which was ideal & got it back at the end of our trip….The rooms are slightly dated however this would not put me off rebooking…our party was made up of 3 female family members & we had an interconnecting room which was well planned out a big thank you to the hotel who organised this ( we never asked for this when booking )…We stayed on a bed breakfast option & the breakfast was really good plenty of eggs, bacon, sausages the list went on fresh fruit they catered for everyone. One tip bring your own t-bags as the ones provided have a grey colour to them so we brought a small box of tea bags from the supermarket & took them down with us…There is an abundance of restaurants & shops down the hill into Albir & the scooters are ideal €2 for 15 mins my daughter used these for exploring….Albir is stunning the beach is pebble to a wee pair of beach shoes would be ideal. The beach is so clean & the water is clear loads of little shopsfor refreshments & snacks if your at the beach for the day. There is a charge for the sunbeds which I have listed in a picture. I would definitely visit the Old Town of Benidorm again the other part is far too busy. Hotel Manager, Owner at Hotel Sun Palace Albir & Spa, responded to this review Dear Madam,Thank you for sharing your experience with us.We're delighted you appreciated our well-maintained common areas and found your rooms fresh and clean. It's wonderful to know our interconnecting room setup worked well for your family group and that you enjoyed the varied breakfast offerings.However, we're sincerely sorry some aspects didn't meet your expectations. Your feedback helps us improve and we've shared it with our team.Nonetheless, we're thrilled you made the most of Albir's convenient location. The beachfront promenade with its dining options and accessible scooters makes exploring particularly enjoyable, and we're glad you found the coastal cleanliness met your standards.We would love to welcome you back on a future occasion.Kind regards,Jordi Francés General Manager Hotel Sun Palace Albir & Spa

  • User:Amanda3662

    Trip type: Couples

    Enjoyable!

    rating16 Sept 2025

    We had been let down by the hotel that we usually stay in and so chose to find alternative accommodation for a 3 day stay. We picked this hotel because it had availability and a room with a sea view - I love a sea view! I’m so pleased that we decided not to cancel having read some of the other reviews that appear here because honestly, we had a really good experience. Our room was basic but the promised sea view was spectacular! The bed was huge and very comfortable, It was clean, housekeeping visited every day to refresh our room and all of the staff that we met were delightful and extremely helpful. The hotel is at the top of quite a steep climb and so if anyone does have mobility issues, then perhaps this is not the place to stay if you want to make frequent trips into town or to the beach, although the hotel does offer a shuttle service. We stayed on a bed and breakfast basis and the breakfast, served in a clean and well laid out restaurant, was more than adequate for us - buffet style as is the norm in this type of hotel. Overall, we are really enjoying our stay, not least for the opportunity to sit every evening on the terrace and enjoy a gorgeous view.

  • User:Alison C

    Trip type: Family

    Lovely clean hotel

    rating04 Sept 2025

    Was very anxious before coming to this hotel with all the negative reviews but I am here at the minute and it is beautiful very clean and staff very friendly I honestly don't know what people expect but if anyone is due to come to this hotel ,it's lovely

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