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Casona Los Caballeros

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Casona Los Caballeros

locationSantillana de Mar, Cantabria

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About  Casona Los CaballerosAbout Casona Los Caballeros

Location

This hotel is located in Santillana del Mar. The nearest airport is Santander (SDR).

Facility

The hotel has a lift and features 30 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Other features include a TV, a radio and WiFi (no extra charge). A hairdryer and a telephone are provided in the bathrooms, which include a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including massage treatments and hiking.

Meals

Various dining options are available, including a café and a bar. A delicious breakfast provides energy for the rest of the day.

 Amenities at Casona Los Caballeros Amenities at Casona Los Caballeros

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Massage

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

2 km

Train Station

2 km

Beach

8 km

Airport

25 km

Fair Centre

25 km

Ski

45 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

106

Very Good

57

Average

21

Poor

14

Terrible

9

Recent Reviews: 207

  • User:JETulip

    Trip type: Couples

    Lovely small hotel

    rating17 Aug 2021

    Lovely small hotel in a historic stone building just outside of Santillana Del Mar. Helpful and friendly staff. Lovely pastoral location - the property is large and well tended, and we could hear cow bells from our room! Lovely room with canopy bed, quite comfortable.
  • User:katemN9986XU

    Trip type: Couples

    Lovely historic hotel

    rating27 Sept 2018

    Great value for money. Good way to avoid the expensive coastal hotels if you have a car. Exposed stone walls seem to be in every room. Don't be put off by the new housing on entering the town as the outlook is bucolic from the rooms.
  • User:Diego L

    Trip type: Family

    Room smells like Skunk

    rating20 Jul 2017

    We had a room that smelled like Skunk, we had to change our family room stay (persons per room) since there were no more rooms available. We complained and the answer was that it is a regular smell (it was the only room that smelled that way out of 4 that we had) and that there was nothing they could do other that odor spray. They mentioned the smell was due to the rocks. Strangely it was with open door and Windows when we arrived to check in and with odor eliminator in the window. So if it is normal how come it was the only room with these items. The other rooms are nice, a bit uncomfortable due to roof inclination on the 3rd floor. No AC in the rooms but weather was nice and we had to sleep with the windows open. Small space to unpack, closets are too small. Definitely not a 4star hotel.
  • User:Deirdre F

    Trip type: Family

    Restful and Historical

    rating15 May 2017

    The hotel was like a medieval estate, but much cleaner! The staff were pleasant and polite. The surroundings were enchanting.The beds were comfortable, and we had several pillows. Breakfast wasn't spectacular, but the coffee was good. If you want to see the area, the place is very authentic to the place. ansorena, Propietario at Los Caballeros Palace Mansion, responded to this review Thanks so much for you review.....the Hotel staff are very happy to Know that you has been well in the Hotel.I hope that you came back in a future.Kind Regards,José Manuel and sisters (Hotel owners)
  • User:drl240

    Trip type: Family

    Insincere service and poor quality. Mercenary disposition.

    rating16 Aug 2016

    This is a two star property at best. Although the surrounding area is spectacular this hotel offers little service and no facilities. Booked 3 rooms for two nights and had to argue for an extra pillow! No wine in the "bar!" Left after 1 night and was still charged for supplementary beds for the unused night. Horrible breakfast. The best part of the visit was leaving a day early.

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