Riviera

Recent Reviews: 23

• User:Trace Paul R

  Trip type: Couples

  Long time visitors and impressed with refurb

  21 Apr 2026

  Being regular guest to the Riviera we couldn't wait to see the new refurbishment. Walking in through reception you can instantly tell this hotel has had the make over, there is chill vibe music welcoming you. This seems to be where guests are having deference of opinion. It is very Cafe Del Mar/Chill vibe music, not thumping booming music. It is noticeable but nothing that you can't have a conversation over. Lots of familiar faces in the staff which was fantastic to see. There is an exclusive lounge area for premium guests, they can help themselves to tea/drinks, all in a nice cool room with tables and chairs for relaxing. There room card swipes you in there. Many hotels offer this service for premium so it's nice to see Riviera doing same. Not a big deal if not premium, like us, plenty of other places to relax. Bali sun loungers count as complimentary if you spend £85 during the day on food/drink. The cullinarium has been replaced by a tapas style restaurant called Veranda, open all day and is such a good use of the area. The pool also now stays open until 8pm with lifeguard on duty, again such a good use of the area, can imagine in the hotter months, this will be very much used. Restaurant we only stayed B&B but plenty of options and clean, again some regular faces which was nice to see. Just note that evening meals now only start from 7.30pm though. Rooms are tidied up, mostly decor and new interior furnishings. Lovely coffee maker in Deluxe rooms (not sure if in all rooms) The outdoor jacuzzi has gone and replaced with more loungers so if you don't fancy the chill vibe music, plenty of areas to catch some quiet. There are still adding more on as we was there, the rooms on the front the deluxe club room which had the jacuzzi now have a pegoda added which is great so no one from rooms above looking direct down and adds that extra shade area. The evening entertainment reflects what the hotel is trying to achieve, relax, wellness and chill. So if you want Abba'esque nights this isn't the place for evenings in. Games room has 2 free pool tables and poker tables which is great.Whlst we had a lovely week, there are a few things we think could be improved. The lovely singer who was on from 7pm-8pm missed any audience because most people had headed down for their evening meal, so we kinda felt for him when on 2 nights we was his only audience. Might be worth many even having him near the hotel pool area or on the terrace? The bedroom doors could have done with a spruce up, maybe that's on for the next refurb and what would be amazing is for the bedroom balconies to have clear glass so you can sit outside and enjoy the view, the frosted glass kinda detracts a bit from the vibe and is very 80's style now. Other than that we highly recommend this hotel to anyone for location, for calm/quiet, for lovely staff, for cleanliness and for the people that go. Just note as well it is adult recommended and not adult only. There was one Spanish family with a little boy about 3 or 4 and I kinda felt no one was speaking to them which wasn't nice - there are no facilities for little ones but maybe parents just need the calmness too. Guest Service Manager, General Manager at Riviera Costa del Sol, responded to this review Dear Guest, Thank you very much for such a detailed and lovely review!We are delighted to welcome back a regular guest and are so pleased that you enjoyed the new refurbishment and the relaxed "chill vibe" we have introduced. It is wonderful to hear that seeing familiar faces among our staff made your stay even more special.We truly appreciate your constructive feedback regarding the evening entertainment and the bedroom balconies. Your suggestion to move the live music to the terrace or pool area to ensure a better audience is excellent, and we will certainly look into this with our team. We also take note of your comments regarding the balcony glass and room finishes as we continue to improve our facilities.It is great to know that you enjoyed the new Veranda tapas concept and found plenty of quiet areas to relax. Thank you for recommending us for our location, cleanliness, and staff.We look forward to welcoming you back to the Riviera very soon!Best regards, Fabbiana Guest Service Manager

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• User:Ktxp1

  Trip type: Couples

  A lovely stay, I don’t know why some of the reviews are so poor!!!

  20 Apr 2026

  We’ve just visited this lovely hotel for 3 nights, and overall, we had a great time.It was our first time in Benalmádena and at this hotel, and it definitely didn’t disappoint. The staff were all really attentive and helpful throughout our stay.Room:The rooms are lovely.. modern, clean. We booked a deluxe Mediterranean view and were originally in room 809, which was beautiful and had sun all afternoon/evening. Unfortunately, we had a noisy neighbour so we moved rooms.We were then moved to 801, which overlooked the pool and part of the sea, still a really nice view. This one had morning sun and evening shade, so just depends what you prefer.A couple of honest points: the insulation isn’t great, so you can hear quite a bit from rooms next door. There’s also limited hanging space (fine for a short stay like ours), and no iron in the room but I assume you can request one.Positives though: air con was good. The shower was lovely, with shampoo and body wash provided, and there’s a good sized mini fridge. The only real downside for us was that the beds are just 2 singles pushed together rather than a proper double.Pool:Really impressed with the pool area. No sunbed wars at all, you could still easily find a lounger anytime throughout the day, despite the hotel being quite busy.The atmosphere was mostly peaceful and relaxing, with chilled background music and sometimes even a harpist or violinist, which was a nice touch (when the speaker worked properly!).Food:We stayed B&B and the breakfast was good enough, with plenty of variety to suit everyone. We’d usually go just after 8am when it opened, food wasn’t always piping hot, but that’s typical for a buffet.Location:The location is fantastic. It’s about a 10-minute walk to the Marina, which has some gorgeous restaurants, and there are loads of cafés, bars, and places to eat along the way. You’re really spoilt for choice. Overall:A great stay and we’d definitely return. A few minor downsides, but nothing that took away from the overall experience. We look forward to returning :) Guest Service Manager, General Manager at Riviera Costa del Sol, responded to this review Thank you very much for such a detailed and lovely review!We are delighted to hear that your first visit to Benalmádena and to our hotel was such a success. It is wonderful to know that our team’s service made a positive impression and that you enjoyed our location and the peaceful atmosphere around the pool.We truly appreciate your honest feedback regarding the room features. Regarding the beds, we offer both double beds and twin-to-king setups (two single beds joined together) to try and accommodate all our guests' preferences. However, as all the rooms and different configurations are subject to occupancy, these beds can sometimes be limited. When we arranged your room move, our priority was to ensure you remained in a high-category room while resolving the noise issue immediately so you could enjoy the rest of your stay in peace.It is also great to know that you enjoyed the music from our harpist and violinist; we agree it adds such a special touch to the experience! Regarding the iron, you can indeed request this during your stay, and we are always happy to provide it.It was a pleasure having you with us, and we are so glad that you had a great time overall. We truly look forward to welcoming you back to the Hotel Riviera Costa del Sol very soon!FabbianaGuest Service Manager

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• User:Colin B

  Trip type: Solo travel

  Disappointed

  15 Apr 2026

  Have visited the hotel a number of times this year was a bit of a disappointment,entertainment was disappointing having a harpist playing by the pool ? it felt you were at a funeral instead of on holiday.The refurbishment seems to have taken on a class discrimination.Good points food and staff very good.Having said that would still return but would not stay on the premises other than sleep there. Guest Service Manager, General Manager at Riviera Costa del Sol, responded to this review Dear Guest, As a returning guest, your loyalty is the foundation of our hotel and we appreciate your honest feedback. We introduced the harpist to create a serene, wellness-focused environment by the pool, but we understand that music is a matter of taste! We’re happy to know our staff and food still meet your high standards, and we look forward to showing you that the heart of the hotel remains the same on your next visit. Kind regards, Fabbiana - Guest Service Manager

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• User:Jennyrestyle

  Trip type: Couples

  Modern and fresh refurbishment.

  14 Apr 2026

  After staying at the Riviera for many years the new refurbishment is greatly welcome. A lovely modern update and fresh areas to enjoy. If you want to relax, you can enjoy morning yoga on the terrace with Natalia, a beautiful experience. Guest Service Manager, General Manager at Riviera Costa del Sol, responded to this review Dear Jenny, Thank you so much for your kind words and for being a loyal guest of the Riviera Costa del Sol over the years!Thank you for sharing your thoughts on our recent refurbishment. We are so glad the new, modern atmosphere resonated with you.We’re also delighted that you had a chance to practice yoga. We’ll be sure to pass your lovely feedback to Natalia and the rest of our team.We look forward to welcoming you back very soon!Best regards, FabbianaGuest Service Manager

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• User:mandydot

  Trip type: Couples

  Great Refurbishment

  06 Apr 2026

  We have been to Hotel Riviera on a few occasions and this time was two weeks after the hotel reopened . The Hotel was still finding its feet . The staff are the same efficient friendly people. The food is the same high quality. The rooms are great , very modern contemporary. Dining room seems more spacious, but still gets clogged by Toaster and Bread and Dessert in Evening . We did receive a table on the balcony and stool in the bathroom during our stay . The Violinist and BACKGROUND Music by the pool was modern . After all he was playing. Elvis and Roy Orbison not Ibiza dance music. Please do not let , people who do not like change put you off this beautiful Hotel. The hotel was in need of updating to keep up with the Tritron. It’s in a great location. wonderful food. and very very hardworking staff. We are in 60,s . The Hotel needs to attract younger Adults who will benefit from the Massages, mindfulness , Yoga new gym and all the extras. We will be returning later in year and recommend Hotel Riviera to anyone. Guest Service Manager, General Manager at Riviera Costa del Sol, responded to this review Dear Mandy,What a wonderful review! Thank you so much for your loyalty and for sharing such a positive perspective on our recent transformation.It is truly heartening to hear from guests who have been with us on several occasions and embrace the new concept of the Hotel Riviera with such enthusiasm. I am delighted that you enjoyed the modern contemporary feel of the rooms and the spaciousness of the new dining area. Our goal with this refurbishment was precisely what you mentioned: to update our soul while keeping the high-quality food and the efficient, friendly service that defines us.I am glad you enjoyed the live music by the pool and our new wellness focus. Our aim is precisely, to create a space where mindfulness, yoga, and relaxation meet a modern Mediterranean vibe, and it is wonderful to know that this resonates with you.We also appreciate your constructive note about the flow in the dining room near the toaster and dessert areas; we are always looking for ways to improve the guest experience and will keep this in mind.Thank you for your kind words toward our hardworking staff and for recommending us so warmly. We are already looking forward to welcoming you back later this year!Warm regards,FabbianaGuest Service Manager

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